Ratings based on 2,111 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Mike R from New York

Prime real estate for the riverwalk!

Posted Apr 17, 2014
Along with perfect spot, the historical value us pretty nice as well... Staff is friendly and professional.
5 out of 5
Recommended
for Everyone
by John from Texas

Getaway

Posted Apr 16, 2014
Pros: On the RiverWalk.
Cons: Nothing
Location: Riverwalk
Great trip. A bit more. I wrote what I wanted to say. If you want more, write it yourself.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Apr 15, 2014
The hotel was great! Excellent location. Very nice clean hotel. Great staff!!
5 out of 5
Recommended
for Everyone
by Deb from Georgia

Great hotel on San Antonio's river walk

Posted Apr 11, 2014
Pros: see above
Beautiful old hotel with historic charm and in walking distance of the Alamo, the river walk, El Mercado, La Villita and King William historic district. Room was lovely, bed very comfortable, staff friendly and helpful, and clean. Exceeded my expectations.
5 out of 5
Recommended
for Everyone
by Ruth from New York, NY

Perfect location

Posted Apr 9, 2014
Pros: The style and especially the location.
Cons: lighting in the rooms
Location: This hotel is smack in the center of all the action on the Riverwalk. You couldn't pick a better location.
From the moment we arrived, everything was just perfect. The staff was wonderful, the room great, the location excellent. I would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by Sarah from London

Ideally situated in centre of charming area.

Posted Apr 9, 2014
Pros: The situation - good for historic centre, choice of restaurants and shopping. The pool. The hotel restaurant - if expensive. Helpful staff.
Cons: Choice of room could have been improved (see 'experience' above).
Location: Perfect location in the centre of town, beside the attractive river walk and its many restaurants.
The hotel was excellent. The only criticism is of the room (no. 120). Being on the ground floor level opposite a small river bridge, the room was situated so that the public could see directly into it as they crossed the bridge. Consequently, it was necessary to keep the net curtains closed against the pretty view that we could have had. If the room had been located further along the same level, or at a higher level, this would not have been the case. Staff were extremely helpful. The food in the hotel restaurant was excellent but expensive. However, there is a wide choice of other restaurants in the vicinity. All in all it was a good experience. The city of San Antonio has great history and is a convenient place from which to explore the Hill Country.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent right on River Walk

Posted Apr 7, 2014
Pros: clean,friendly,convenient.
Location: right on river walk, what could be better!
We loved everything about our stay except not any refrigerator room and we could not keep the temp in room warm enough.
4 out of 5
Recommended
for Couples
by Judy from Altoona, Iowa

Anniversary trip

Posted Apr 3, 2014
Pros: Location and the balcony room over the Riverwalk, lots of history in your building and friendly staff.
Cons: The room availability when told it would be!!! We waited for 2 hours after being told it would be just a few minutes. It was disappointing!
Location: Riverwalk, Alamo, the sightseeing tour , mall and all restaurants on the riverwalk.
We loved the Riverwalk room and the surprise bottle of wine the hotel provided. I was disappointed that there was no hot tub, as the weather was too cool for the pool--however did sit out there and it was beautiful. With a hot tub I could have enjoyed even if weather was cool. We had buffet breakfast , it was wonderful !!! We enjoyed the friendly staff and the turn down service at night. Great experience and a wonderful time at your hotel! Thank You!
4 out of 5
Recommended
for Couples
by A verified traveler

Elevators

Posted Mar 31, 2014
Old elevators slow, locations were not clearly laid out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Mar 30, 2014
We were there for a wedding. The hotel was perfectly located for everything we needed to do. The courtyard views are beautiful.