Ratings based on 639 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso

Nice place

Posted Apr 14, 2015
Pros: The bed.
Cons: The staffing levels
Upon check in I was a little irritated as we put down there were going to be 3 people in the room and it was identified we'd need (and have to pay extra $10 per day) for a rollaway. I also called and stated we'd be getting in real late. No rollaway in the room, so we had to wait for the clerk to bring us one at about 130 AM. There were big groups in the hotel that weekend, and it was really odd there was only one person working the breakfast area in the morning. There was no possible way she could keep up. Every staff member was very pleasant and the bed was extremely comfortable. The address through off my gps and took me all over to find the place. The address needs to be updated.
5 out of 5
Recommended
for Couples
by Shirley from Norman, OK

Anniversary trip

Posted Mar 28, 2015 on Hotels
Wonderful experience. Great service. At first we thought there would be horrible noise from the expressways and the airport being so close, but it was somewhat soundproofed to the outside. So we were pleasantly surprised. Plenty of plug ins for all our electrical devices. Bed comfy. Good food. Happy hour with beer, wine, soft drinks and snacks.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

A Favorite for Business and Families

Posted Mar 27, 2015 on Hotels
Having stayed here previously, I knew how friendly and helpful the staff was, but Staff changes. Not so! Very cordial, courteous, and helpful. It's my favorite place to stay in San Antonio. Close to the Quarry: movies, food, shopping. Easy, close drive to museums, convenient to downtown and Riverwalk.
5 out of 5
Recommended
for Business Travelers
by Devon from Dallas, TX

Work stay

Posted Mar 27, 2015 on Hotels
Great location, great amenities, will be staying here again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hott

Posted Mar 22, 2015 on Hotels
The A/C did not work and they had no other rooms available!!
4 out of 5
Recommended
for Families
by A verified traveler

Pleasantly surprised

Posted Mar 22, 2015 on Hotels
The staff was extremely nice and the complimentary breakfast was abundant :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Airport

Posted Mar 21, 2015
Very nice hotel and clean. Recently updated. Excellent customer service and on time shuttle service. Would definitely stay again.
4 out of 5
Recommended
for Families
by Andres from Toluca, Mexico

cleanliness

Posted Mar 20, 2015 on Hotels
The Hotel cleanliness is something that they need to improve. besides that the installations are comfortable
5 out of 5
Recommended
for Business Travelers
by Beverly from Austin

Pear was a peach!

Posted Mar 18, 2015 on Hotels
Lovely, clean, Young lady at the front desk remembered my name every time. I enjoyed my stay & will definitely stay again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

San Antonio airport hotel

Posted Mar 17, 2015 on Hotels
Good, clean, quiet hotel near the San Antonio Airport. Fitness room and free breakfast (with plenty of hot and cold options) were nice amenities.