Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from texas

Old hotel and no attention to rooms

Posted Jul 18, 2014
Last year we had a bad experience in a different hotel in San Antonio. When we travel we bring our chihuahua dog with us. So we needed a pet friendly hotel. It was hard for me to find one near seaworld. This time I checked online reviews because i didn want to have same experience, but sadly this hotel was worst. The hotel is old and it seems manager dont pay attention to the rooms, because in the room we stayed the light bulbs didnt work, only 2 of 6. The microwave didnt work either, we didnt report it because we tried to use it on the las day we stayed. On the last night we came back really late, we didnt find any soap, shampoo or even tissue paper. Good for us, I allways carry our own! I did let them know (desk lady) but i didn not received an apologize she just stated they are there 24 hrs and we could let them know, and the housekeeper was in training and forgot to provide us with the missing items. I think every person who stays at a hotel must feel like staying at home, because let me tell you that nights at this hotel are much more expensive than motels and same quality of room. Breakfast was not so good pretty limited. I will not stay at quality hotel again. Ah! Hotel charges extra 25 tax each night for pet.
2 out of 5
Recommended
for Personal Event
by Andrea from Austin

Posted May 5, 2014 on Hotels.com
Location was great. Rooms could be cleaner. Staff should not give out room numbers of female guests & show room location on map where others can here & see. That is a safety concern.
5 out of 5
Recommended
for Families
by Lori from Medical Center

Family

Posted May 3, 2014 on Hotels.com
The place was friendly and very clean!
3 out of 5
Recommended
for Everyone
by yvette from san antonio

Nice and quiet

Posted Apr 19, 2014
Liked it! Nice and quiet. Close to medical center and good price
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2014 on Hotels.com
2 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 20, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2013 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Great Hotel from San Antonio, TX

Stayed for a Wedding

Posted Dec 3, 2013 on Hotels.com
It was great, a little disappointed I could have gotten it cheaper through another website. But the hotel met all of our expectations. Beds were comfortable, the room was clean, did not smell. Great TV channels with the exception of the water pressure in the hotel this is a great place and close to almost everything!
5 out of 5
Recommended
for Business Travelers
by justin from waller tx

Good stay

Posted Jun 3, 2013 on Hotels.com
Great stay
4 out of 5
Recommended
for Overnight Stay Before Destination
by Kenneth W.

Posted Nov 16, 2012 on Hotels.com
Was very nice, very comfortable bed, room was very clean and the free breakfast was set up very well. I would be staying at this site again when I'm in the area.