Ratings based on 74 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Dallas, Tx
Nice and clean HotelPosted Aug 19, 2014
Pros: great hotel for the price
Cons: Vending machines out of order
Clean and nice hotel by far for the price. Just in the I35 so you're close to everything. Hotel staff great. The only problem is that the coffee its cold
for Everyoneby A verified traveler
Ok hotel to stay atPosted Aug 11, 2014
Pros: Staff was nice and the breakfast was better than expected.
Cons: Cleanliness of the bathroom, and the room's carpet needs to be cleaned and changed out. Whole hotel needs to be deodorized.
Location: Other hotels, places to eat, and the highway I35.
I have stayed in worse hotels, and for the money the conditions were fair. I was disappointed slightly because there were no wash cloths, admittedly, I did not contact the staff to correct the wash cloth issue. I had limited time on my trip. I have read other reviews stating there is a cigarette smell to the hotel, however, I did not notice much of a poor smell of cigarettes, but the room did smell old. I think the hotel needs to update their carpet. I also think they need to clean their shower curtains more often, rather than spraying the curtains with bleach. On the other hand the few interactions I had with the staff were pleasant, and professional. Briefly I ate some of the continental breakfast, which consisted of: eggs, sausage, boiled eggs, banana, cereal, waffles, and some pastries. Overall I would say the food selection was better than expected. Overall, if you choose to stay in this hotel it is worth it for the price, just under stand there is a reason that people are giving this hotels threes.
for Familiesby A verified traveler from Owensville, IN
Nice Hotel on Northeast Side of San AntonioPosted Aug 6, 2014
Pros: Breakfast and pool.
Cons: Slow wi-fi and water pressure in bath.
Location: It is on northeast side of San Antonio which is close to Natural Bridge Cavern which we visited.
For the most part we were happy with the hotel. We were visiting grandkids and had them with us at the hotel. It had a great breakfast and a very nice pool that the kids loved swimming in. The room was spacious enough, although the bathroom was a little small. We had booked through Expedia and requested a non-smoking room (our confirmation even showed we had a non-smoking room), but when we got there, we were told that Expedia had booked a smoking room. But after talking with the manager they did find us a non-smoking room. Our biggest complaints were that the wi-fi was very slow and water pressure in the shower was too low. If you turned on the water in the tub it came out very hard, but as soon as you turned on the shower, it was too light. Also had trouble getting the water to stay at the right temperature. Overall, we were satisfied with the room and would probably go back.
by A verified traveler from mexico
No quality at allPosted Jul 15, 2014
Pros: The pool was nice
Location: The neighborhood was not that good.
We arrived at the hotel and they didn't have our reservation, they told us that expedia didn't make the reservation on their system, we waited 40 minutes on the lobby until they reached expedia personnel and they confirmed the reservation. The hotel smelled like if someone was constantly smoking, we had a non smoking room, but you couldn't tell the difference. The room was not nice at all.
for Familiesby A verified traveler from Palmer, TX
Super convenient location, great for families!Posted Jun 26, 2014
Pros: Location, pool, breakfast, beds and microwave and fridge.
Cons: Parking lot was dirty around the doors. Probably due to the large group of welders staying there at the same time who all hung out outside.
Location: Location was convenient to me because it's easy to get on/off I-35 and is just north of 410, so easy access to both.
I was traveling with my husband and two daughters on vacation. We were able to find the hotel right away and it's in a 'neutral' part of town - not too many restaurants or bars, mostly small industrial or small business area. I enjoyed that it was right off the highway. When I first checked in, we had a ground floor room and pool was right outside our window - not so great for privacy. I asked to be moved and was immediately accomodated. However, if available and the view is important to you, ask for a room overlooking the pool / lawn side; the other side overlooks the parking lot only. Our room was very clean and comfortable. Having a microwave and a refrigerator was definitely a plus for our family of four. The beds were extremely comfortable and the pillows were as well. The TV has satellite channels, great for us. We went swimming the first day and the pool is well kept and we very much enjoyed it. There is also a very large lawn area that is very well landscaped and has a sitting area; this is one of the first hotels I have seen to have that. Another bonus to us was that breakfast went well past 8:30.. maybe until 9 but I didn't check the times. This was great because I have stayed in other hotels where we've had to wake up at 6:45am just to make it to a breakfast ending at 8am. Breakfast was sausage, eggs, waffles, pastries, cereal, oatmeal, yogurt - a good selection and they did not run out of anything. We would stay here again.
Not a very quality stay!Posted Jun 9, 2014
Good things: 1. Good Customer Service Bad Things: 1. Outside was dirty, poor Maintence. 2. Hallways smelled of cigarette smoke, made me sick. 3. Air conditioners were turned off in our rooms, was very hot and smelled horribly. 4. The door to my sisters room wouldn't lock from the outside, huge in-convince. 5. Floors were squeaky & walls were paper thin. Heard everything from everyone. (2nd night was the worse, the room to our right had a dog and it would stop barking through out the night) 6. Someone had music blasting the last morning there, I was just glad to leave. 7. Pool was nasty, looked like it hadn't been clean in a while. 8. I will never stay at a Quality Inn motel ever again. Horrible experience. If you're looking for comfort this is not the place for you. I regret picking this place. I am usually not this harsh and very understanding but this hotel was horrendous.
by Darryl from Texas
Poor quality innPosted Jun 9, 2014
TV didn't work. Pool was dirty. No towels in room. Place smelled bad. Not enough breakfast food
by roy from corpus christi
Hotel was ok.Posted May 31, 2014
Staff was rude. Restroom was dirty. Location not to great for a family vacation.
for Everyoneby richard from Baytown, tx
Weekend get awayPosted May 26, 2014
Pros: Staff and good location.
Cons: Make sure phones in the room work.
Location: Very good location to and from our family outings.
We had a excellent time at the hotel. Staff was very friendly and polite. Couple of things wrong when we first checked in to the room but staff took good care of fixing everything. Loved the breakfast. Location was good for our travel time to and from our family events. We plan to use this location again if we return to San Antonio.
for Everyoneby A verified traveler
Great hotel for a business stay or visiting familyPosted May 16, 2014
Liked staff and breakfast. Location was close to airport.