Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel & Convenient Location

Posted Aug 18, 2014
Pros: Clean and location.
Location: Seaworld
This hotel was clean and staff was friendly. The breakfast was good as well, they had juice, milk, texas waffles, cereal, donuts, bagels etc. If that didn't please you Wendy's, Denny's and a BBQ Restaurant was about 20 steps next door. No need to get in the car. I paid too much because I waited until the last minute to book room but it was still worth the money. Small pool but nice as well. We had a good nights sleep. The hotel is right of 410 Highway.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Close to Sea World

Posted Jul 23, 2014
Bathroom tile and shower curtain dirty. Kicked off internet continuously. Beds not comfortable
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Jul 23, 2014
Restaurants were close . Room service apparently decided to put do not disturb sign on our door to avoid refreshing the room while we were gone - fire station very near - sirens were loud
1 out of 5
by A verified traveler

Not enough food for breakfast

Posted Jul 23, 2014
No good room service.Breakfast not healthy and not enough food
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than most

Posted Jul 21, 2014
Very nice, I had a handicapped room for some reason, the bathroom was huge, very accessible
1 out of 5
by A verified traveler

Sleepless!

Posted Jul 21, 2014
The room had a terrible smell, we ask the clerk about this problem he told us since we booked third party we would have to take it up with them. As if the smelly room wasn't enough it was dirty, the bedding had holes and smelled just like the room....terrible, the carpet I don't think had been vacuumed. The free breakfast area is dirty as well. The last thing this hotel is across the street from a FIRE STATION!
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Close to Seaworld

Posted Jul 18, 2014
Friendly staff, standard room but good rates. Breakfast was slowly restocked but had good selections.
1 out of 5
by A verified traveler

Do not stay here

Posted Jul 8, 2014
Pros: Nothing
Cons: Shut it down
Location: Someone came by the room a slipped a menu down the door. After that I did not feel safe.
Crumbs in bed, dead bugs in restroom, dirty walls, smelled bad, and beds claimed to be queen but we measured them and they were the size of a full size bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jul 1, 2014
No problems. Breakfast had more options than most hotels. Would stay again.
2 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Pleasantly decent, but tight on supplies.

Posted Jun 27, 2014
Pros: Good location and in decent shape - Recently updated.
Cons: Staff friendliness and door and gate locking policies leave a lot to be desired.
Location: Close to SeaWorld and not far from lots of shops and restaurants.
We stayed 5 days while at a convention and I asked (by note) that housekeeping take back decaf and leave extra regular coffee on the first day. Each day we had no toiletries with 1 extra coffee (on days I would leave a note) and I would need to go to the front desk for shampoo, conditioner, and soap. Just took the uumph from the experience. I would probably stay again, but rate low again unless they managed a little more friendliness with staff and the daily supplies. Quick example of staff lack luster experience- arrived at locked door of back entrance with staff standing at door at 5:58am and door unlock is at 6am. She hesitated well beyond a comfortable time to process if she should unlock the door 2min early...