Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma

good hotel early checkin allowed

Posted May 11, 2015
Pros: the breakfast was good and the hostess was friendly and efficient .
Cons: nothinng
Location: Sea World
We arrived early about 2:30 p.m. after a tiring day at Sea World and were allowed to check in by a friendly desk clerk.
Comment from Hotel Management
May 18, 2015 by Robert, Hotel Management
Thank You wonderful comments.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

Close to restaurants, freeway

Posted May 11, 2015
Pros: Room size, bed comfort, location, full kitchen, staff was really friendly.
Cons: The furniture in the breakfast area was rather stained. The chair in our room was very worn, and the carpet in our room was torn and stained.
Location: Lots of restaurants close by, within walking distance, huge movie theater within walking distance, shopping mall a five minute or less drive.
This hotel looks great at first, but close up is showing wear and stains. Worked well for visiting my daughter at Lackland, felt MUCH safer than when we stayed right by the base. good value. Big rooms.
Comment from Hotel Management
May 18, 2015 by Robert, Hotel Management
Thank You for the positive comments
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VA BEACH

VERY NICE HOTEL CLOSE TO BASE

Posted Apr 9, 2015
Pros: CLOSE TO TOWN AND AIR FORCE BASE
Cons: NOTHING
Location: EVERYTHING WAS CLOSE BY HOTEL
VERY GOOD AND CLOSE TO EVERYTHING STAFF WAS OUTSTANDING AND HOTEL WAS CLEAN
Comment from Hotel Management
May 18, 2015 by Roberty, Hotel Management
VA Beach, Thank You for the wonderful comments
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin Texas

Overall it was nice

Posted Mar 30, 2015
We enjoyed our stay. The only complaint was the sheets on the bed. But they were replaced within 20 minutes.
Comment from Hotel Management
Apr 2, 2015 by Robert, Hotel Management
Bloom, I apologize fro the Housekeeping issue you encountered. I have spoken with our Housekeeping staff concerning your issue. Please come visit us again if you are in our area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver, Wa

Good location and good facility. Great staff.

Posted Mar 17, 2015
Pros: Good facility and exceptional staff.s
Cons: Spruce up a bit
Location: Went to Six Flags do
Love the staff atm the breakfast. Staff very friendly and solved problems. Good food and plenty
Comment from Hotel Management
Mar 18, 2015 by Robert, Hotel Management
Don, Thank You for the kinds words about our Service. I will pass along your comments to our staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2015
AWESOME!!!!! The staff and room were really good experience
Comment from Hotel Management
Mar 18, 2015 by Robert, Hotel Management
Thank You for the positive comments.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

San Antonio trip

Posted Feb 18, 2015
Clean hotel, friendly staff always willing to help out. Would definitely stay again
Comment from Hotel Management
Mar 6, 2015 by Robert Cantu, Hotel Management
Craig, Thank You for the positive comments concerning our cleanliness and service. We look forward to hosting you again.
5 out of 5
Recommended
for Couples
by Kathrynfrom Ft Worth

Convenient

Posted Feb 18, 2015 on Hotels.com
It was very pleasant. I like the location. However at check in the gentlemen did not answer my question about the $20 a night hold y'all do. He just seemed to be in a rush to get us out of his way. Also our room did not have a number on it.
Comment from Hotel Management
Apr 25, 2015 by Tammi, Hotel Management
Kathryn, I apologize for us not answering your question concerning the $20 deposit per night hold on your card. I will speak with the gentleman who check you in. The number to your room is for some reason is a special number to some of our guest and is frequently taken.
5 out of 5
Recommended
for Families
by maryloufrom tx

great stay

Posted Feb 17, 2015 on Hotels.com
For me the beds were a little hard, but overall great stay. Loved the heated pool!
Comment from Hotel Management
Apr 25, 2015 by Tammi, Hotel Management
Marylou, Sorry about our beds but we are glad you enjoyed our pool!!
5 out of 5
Recommended
for Getaway With Friends
by ritafrom port arthur tx.

Awesome

Posted Feb 12, 2015 on Hotels.com
Excellent
Comment from Hotel Management
Apr 18, 2015 by Tammi, Hotel Management
Rita, Thank You for the excellent comment
Comment from Hotel Management
Apr 18, 2015 by Tammi, Hotel Management
Rita, Thank You for the excellent comment