Ratings based on 1,731 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Florida

Hotel cleanliness left much to be desired.

Posted Apr 14, 2015
Pros: Proximity to downtown and riverwalk.
Cons: Cleanliness!
Bathroom had leaky faucets and shower. Not fixed despite notification to front desk. Poor and overpriced dining room with poor and limited breakfast. Good business center. Staff tried to be helpful and mostly were. This hotel has seen (much) better days.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Apr 11, 2015
Excellence location. Good if you are looking for a no too cheap no too expensive hotel. Restaurant staff is also good but breakfast waffles and pancakes are horrible.
3 out of 5
by A verified travelerfrom MEXICO

Posted Apr 10, 2015
Pros: LA UBICACIÒN, AUNQUE DICEN QUE LAS HABITACIONES DAN CON VISTA AL RIO ES UNA MENTIRA YA SOLO UNA SECCION SI CUENTA CON ELLO Y LA OTRA QUEDA MUY LEJOS
Cons: SI MAS CAPACITACIÒN A LOS EMPLEADOS.
Location: POR SER CENTRICO HAY BASTANTES ACTIVIDADES
EL SERVICIO FUE PESIMO NO HABIA NADIE QUE ORIENTARA Y LO PEOR FUE QUE NO ASEARON LA HABITACIÒN, EL ESTACIONAMIENTO A PESAR DE QUE TIENE UN COSTO EXTRA ESTA SUCIO Y LOS EMPLEADOS EN LUGAR QUE APOYEN A LOS CLIENTES NO LOS ORIENTAN, EN UN OCASION UN EMPLEADO DIJO QYE NO HABIA LUGAR CUANDO HABIA MAS DE SEIS ESPACIOS EN EL ESTACIONAMIENTO.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Texas

A very nice hotel with a very good location

Posted Apr 8, 2015
It was only a few hours stay but I can say that every thing was good except the car parking fee which I did not expect .. The staff are very helpful and friendly.. I will visit you the next time.. Thanks a lot
3 out of 5
by A verified travelerfrom beaumont tx

Too far from main Riverwalk

Posted Apr 7, 2015
Staff very nice, let us check in early. Room was clean. Only bad remark is that it's location is in a very secluded section of the Riverwalk. Walking back to hotel at night was a bit scary. Lots of homeless and groups of men hanging around streets. Just didn't feel safe with children.
3 out of 5
by A verified traveler

Fitness Center

Posted Apr 6, 2015
The hotel don't have fitness Center if You want to do some excersises, you need to walk two blocks
3 out of 5
by A verified traveler

Ok but could have been better

Posted Apr 6, 2015
Mediocre hotel with hardly any extras. Had to pay $19 to park my vehicle there when it should be complimentary. Coffee and breakfast wasn't free. Room's were ok but walls were thin.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015
It's a good hotel and I recommend it for you. The staff are respectful and polite
5 out of 5
Recommended
for Everyone
by A verified travelerfrom V, Texas

Nice hotel clise to river walk

Posted Apr 5, 2015
We had a wonderful time. Parked car in hotel parking lot and walked to river walk and cack. Everything was all there together to walk to
2 out of 5
by A verified travelerfrom Iowa

not as expected

Posted Apr 4, 2015
Not right on the river walk as expected. It is old & outdated. The hairdryer was so full of dirt & dust, was afraid to use it!!! The electrical plugins were so loose nothing would stay plugged in. They had oiled the elevators the day of our arrival & they smelled horrible the whole time we were there. The restaurant was very expensive ‼️‼️‼️