Ratings based on 1,585 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Horrible View

Posted Jan 29, 2015
The staff were nice when we checked in but when I called after we checked out about our credit card information they seem bothered to talk to me. Our view from our room was to see nothing but outside Portacans.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom michoacan

Hotel River Walk plaza

Posted Jan 26, 2015
El hotel esta muy bien ubicado en el centro a 1 cuadra de la catedral de san fernando y con un personal exelente eveling nos ayudo con bastante información para poder desplazarnos a los mall en transporte que queda a 2 cuadritas del hotel, nos orientó sobre donde comer y que lugares son de interes en san Antonio quedamos muy agradecidos. El hotel es muy confortable con clima puedes tomar manzanas y naranjas en recepción, sin duda regreso otra vez
3 out of 5
by A verified travelerfrom mexico

hotel gradadable pero la ubicacion mala

Posted Jan 23, 2015
Pros: el personal muy amable y nos dieron sugerencias para las comapras
Cons: en general bien
Location: realmente hay muchas cosas interesantes que hacer en el centro de san antonio,
el personal muy amable, pero la ubicacion francamente mala. hay que caminar tres cuadras obscuras para llegar a la calle donde estan los restaurantes, y estas calles estan llenas de indigentes que la verdad por la noche es muy inseguro, por lo menos asi lo senti, pues viaje con mi sobrina y dos mujeres solas no es recomendable. y al llegar a mi lugar de origen note que el hotel habia hecho un cargo a mi t.c. pues me pidieron firmar un baucher, lo pedi a la salida, pero la encargada no lo encontro. ya hable para la aclaracion y despues de 5 dias de regresar del viaje no me han abonado el cargo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Comfortable hotel. Close to Riverwalk. Friendly staff. Would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jan 21, 2015
Pros: Location, location, location
Cons: bathtub safety, no counter in bathroom to put toiletries
Location: accessbile to main highways, close to the riverwalk, restaurants
Check in and check out was easy, except they would not provide copy of bill, said Expedia had it.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom México

El Hotel muy viejo, y de muy mal gusto.

Posted Jan 19, 2015
Pros: La ubicación
Cons: La decoración está muy ranchera, no se ve de calidad.
Location: Hay muchas.
Cuando llegue a mi esposa no le gusto a mi tampoco, nos quedamos porque no tenía tiempo de hacer cambios.
1 out of 5
by A verified travelerfrom P

Horrible staff!

Posted Jan 19, 2015
Horrible experience all around, would not recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Turkey

Posted Jan 19, 2015
The hotel is close to many touristic and historical places in the city.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Classic hotel, great location, great price

Posted Jan 15, 2015
Pros: It was very clean.
Location: A 5 minute walk to the Riverwalk, La Villita, The Alamo... it was great!
Just a warning, this is an older hotel. It is meticulously maintained and very clean. the lobby has a very authentic, old town San Antonio feel and the staff was lovely. our room smelled fresh and was very clean. The Riverwalk was about a 5 minute walk along the river and we were far enough to be away from the noise.
4 out of 5
Recommended
for Families
by A verified traveler

Great location

Posted Jan 7, 2015
Pros: Location
Location: Alamo, riverwalk, Hemisfair, Tower of Americas, restaurants and Market Square all within walking distance.
Enjoyed the Riverwalk after Christmas. Beautiful lights!