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Reviews of Sleep Inn & Suites at Six Flags

2.5 out of 5
Sleep Inn & Suites at Six Flags
5042 Beckwith Blvd., San Antonio, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews" "
Rating 8 - Good. 286 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Arlen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty, staff was good enough to refund me
Stayed 4 nights in Apr 2024
Response from AV on Apr 22, 2024
Hello Arlen:Thank you for your feedback.Your opinion really matters.I apologize for any inconvenience caused to you.Sincerely,Aurora Vasquez

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet environment
Stayed 1 night in Apr 2024
Response from AV on Apr 22, 2024
Helo Rebecca:I appreciate your input. Your feedback is highly valued by us.We hope to have you stay at our hotel again soon; please remember us the next time you're in San Antonio.Best Regards,Aurora Vasquez

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like that they had a lot of eating options so close by. I also liked the professionalism and the curtesy the staff shared with me. The parking was very speciose. I will most definitely recommend this facility to my family and friends. I was very happy and satisfied with our stay in general.
Stayed 2 nights in Apr 2024
Response from AV on Apr 9, 2024
Hello Efrain:Tank you for your feedback, your opinion really matters.Please remember Sleep Inn & Suites the next time you visit San Antonio. We will be happy to have you again as our guest.Sincerely,Aurora Vasquez

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most eye catching , but for the price is definitely worth it.
Stayed 1 night in Mar 2024
Response from AV on Mar 29, 2024
Hi Erick:Thank you for your feedback, your opinion is very important to us.Please keep Sleep Inn & Suites in mind the next time you visit our city. It will be a great pleasure to have you again with us.Sincerely,Aurora Vasquez

6/10 Okay

PeggyS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and clean but they left hangers in the bathroom. Sheets was questionable. And don’t go in the pool and the hot tub was TERRIBLE!!! So bad my eyes burn from the chlorine. My 7 year old even asked why does it smell like bleach? I told the owner and he did say he will tell the pool cleaner abt it. But too bad I couldn’t enjoy it. I live in San Antonio and took my grandkids to enjoy the pool and me the hot tub. Because we couldn’t enjoy spring break with the rain and a death in the family. Breakfast was good thank God
Stayed 1 night in Mar 2024
Response from AV on Mar 27, 2024
Hi Peggy:Thank you for taking the time to review us, your opinion is very important to us.I'm sorry that this time you didn't enjoy your stay, and I offered you an apology for the inconveniences.I'm hoping you'll give us another chance to treat you the way you deserve in the future.Sincerely,Aurora Vasquez

2/10 Terrible

Monica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I reserved and paid for a 3 queen bed room and was given a 2 queen bed room. They brought me a roll bed but you could feel every spring. The pull out couch had mold!!! Very disappointed in the facility.
Stayed 1 night in Mar 2024
Response from Ken on Mar 14, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites at Six Flags.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have checked your reservation with Expedia and choice hotel and they both are saying 2 queen beds. We usually upgrades the rooms up on arrival too but due busy season of spring break all our 3 queen beds ware taken. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,Kartik PatelAGM

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2024
Response from AV on Feb 29, 2024
Hello Valentin:Thank you for your review, we appreciate your feedback.Please remember Sleep Inn & Suites the next time you come to San Antonio.It will be a great pleasure to have you again as our guest.Very truly yours,Aurora Vasquez

10/10 Excellent

Marissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk was awesome help! rooms where clean. although the iron did not work, hotel was a great safe clean place.
Stayed 1 night in Feb 2024
Response from AV on Feb 19, 2024
Hello Marissa Thank you for your review, we really appreciate your feedback. Please keep Sleep Inn & Suites in mind the next time your visit San Antonio, it will be a great pleasure to have you as our guest again.Sincerely,Aurora Vasquez

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from AV on Mar 27, 2024
Hello John:Thank you for your feedback, your opinion is very important for us.Please remember our hotel if you visit San Antonio again, we will be happy to have you with us again,.Sincerely,Aurora Vasquez

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about this property, especially for the price. Room was clean and the hotel staff was very pleasant. The property is a little dated but amenities overall were very good.
Stayed 1 night in Jan 2024
Response from AV on Jan 25, 2024
Hello Jeremy:Thank you for your review, we really appreciate your feedback.Please consider Sleep Inn & Suites the next time you visit San Antonio. It will be a great pleasure to have you as our guest again.Sincerely,Aurora Vasquez

10/10 Excellent

Purvis

Stayed 1 night in Jan 2024
Response from AV on Jan 16, 2024
Hello Purvis:Thank you for taking the time to write a review.We really appreciate your feedback, and look forward to do business with you in the future.Sincerely,Aurora Vasquez

4/10 Poor

DArlyne

Liked: Cleanliness
1. Very drab decor 2. Had to get new door keys 5 times 3. Shower leaking 4. Only coffee no tea 5. No non-dairy milk alternatives
Stayed 4 nights in Jan 2024
Response from AV on Jan 16, 2024
Hello Arlyne :Thank you for taking the time to write a review.I am very sorry that we were not able to meet your expectations, and I apologize for that.Sincerely,Aurora Vasquez

6/10 Okay

Faviola

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from AV on Jan 8, 2024
Hello Faviola:I appreciate your input.I apologize for any inconvenience caused during your stay, and I regret that we were unable to live up to your expectations.Sincerely,Aurora Vasquez

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AV on Jan 3, 2024
Hello Jesus:Thank you for taking the time to write a review; your opinion is very important for us.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure having you as our guest again.Sincerely,Aurora Vasquez

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AV on Jan 3, 2024
Hello Lindsay:Thank you for your feedback, your opinion is very important to us.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure having you as our guest again.Sincerely,Aurora Vasquez

10/10 Excellent

Kyle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from AV on Jan 3, 2024
Hello Kyle:Thank you for taking the time to write a review; your feedback is really appreciated.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure having you as our guest again.Sincerely,Aurora Vasquez

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AV on Dec 26, 2023
Hello Lee:Thank you for your feedback, we really appreciate it.Your opinion is very important for us, it helps us to work harder and improve the guest experience.Sincerely,Aurora Vasquez

6/10 Okay

Arnulfo

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from AV on Jan 3, 2024
Hi, ArnulfoWe truly appreciate you taking the time to write a review, and we thank you for your input.Your feedback encourages us to raise the caliber of our offerings.Regards,Aurora Vasquez

8/10 Good

Emanuel

Traveled with family and small children, Business traveler
Liked: Amenities
Stayed 1 night in Dec 2023
Response from AV on Dec 26, 2023
Hello Emanuel:We appreciate you taking the time to submit a review. Your feedback is highly valued by us.We look forward to doing business with you in the future.Sincerely,Aurora Vasquez

4/10 Poor

Rolando

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Think twice
We had trouble with this hotel. When we arrived, we were told they only had 3 rooms of the 4 we had reserved. I said it was fine and was told they couldn't refund me because I had reserved the room though Hotels.com, so immediately contacted Hotels.com and they called the front desk, the manager said they actually did have a room after all so they wouldn't refund my payment. The room we stayed tuned out to be a connecting room without our knowledge and the other guest attempted to open the door. There are roaches between the two connecting doors also and the rooms had a smell like that of a thrift store. Sadly, I stayed only because the hotel was entirely unhelpful and they held my payment hostage. The new guy working there was very nice but the manager wasn't helpful.
Stayed 2 nights in Dec 2023
Response from AV on Dec 19, 2023
Hello Rolando:Thank you for your feedbackWe strive to offer the best guest experience to our customers, unfortunately this time we did not achieve it. I am sorry for the incident you mentioned, I apologize.for it.Sincerely,Aurora Vasquez

10/10 Excellent

Fredrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AV on Dec 19, 2023
Hello Fredrick:Thank you for your review, we really appreciate your opinion.Please consider Sleep Inn & Suites the next time you visit San Antonio. It will be a pleasure to have you again as our guest.Sincerely,Aurora Vasquez

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from AV on Jan 3, 2024
Hello Angela:Thank you for your feedback, it is really appreciated.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure having you as our guest again.Aurora Vasquez

10/10 Excellent

Brittany

Stayed 1 night in Dec 2023
Response from AV on Dec 12, 2023
Hello Brittany:Thank you for taking the time to review Sleep Inn & Suites, we really appreciate your feedback.Sincerely,Aurora Vasquez

10/10 Excellent

Jordan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Dec 2023
Response from AV on Dec 12, 2023
Hello Jordan:Thank you for taking the time to review our hotel, we really appreciate your feedback,Sincerely,Aurora Vasquez

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Sagging mattress
We stayed on room 210 and the one of the beds was horrible, it was sagging due to use.
Stayed 1 night in Dec 2023
Response from AV on Dec 19, 2023
Hello Cesar:Thank you for your review, your opinion helps us and motivates us.it is very important to us, Please consider our hotel the next time you visit San Antonio.Sincerely,Aurora Vasquez

4/10 Poor

Carlos

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the time smells weed , I have a baby 2 years old I can stay there like that
Stayed 2 nights in Nov 2023
Response from AV on Dec 12, 2023
We appreciate you taking the time to submit a review. Your feedback enables us to enhance the offering.This hotel has a no-smoking policy, but as you have observed, some guests don't follow it. To address this issue, we are enforcing more stringent guidelines.We sincerely apologize for any inconvenience these guests may have experienced.Sincerely,Aurora Vasquez

10/10 Excellent

Sylvia

Stayed 1 night in Nov 2023
Response from AV on Dec 19, 2023
Hello Sylvia:Thank you for your review, we really appreciate your feedback.Please consider our hotel the next time you visit San Antonio.Sincerely,Aurora Vasquez

4/10 Poor

Sylvia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Front desk clerk was polite and helpful. Rooms smelled moldy. Breakfast was not good.
Stayed 1 night in Nov 2023
Response from AV on Nov 29, 2023
Hello Sylvia Thank you for your feedback; we really appreciate it. because it makes us stay focused on what should be improved.I apologize for any inconvenience experienced during your stay.Sincerely,Aurora Vasquez

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
This was a horrible experience for our family trip. The hotel was not well kept the rooms were not cleaned and very bad service. We didn't sleep well we could perceive illegal activity going around around the premises.
Stayed 2 nights in Nov 2023
Response from AV on Nov 27, 2023
Dear guest:Thank you for sharing your concerns with us, we really appreciate your feedback, it helps us to pay more attention on any situation arising around us.I am very sorry that you could not enjoy your stay with us, I apologize for any inconvenience.Sincerely,Aurora Vasquez

4/10 Poor

Carla

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I saw 2 cockroaches in room. There was a funny smell to room when we first walked in.
Stayed 3 nights in Nov 2023
Response from AV on Nov 27, 2023
Hello Carla:Thank you for taking the time to write a comment, it helps us to improve the quality of our service.Sincerely,Aurora Vasquez

8/10 Good

Richard Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable but shows deferred maintenance. Staff was friendly and professional and the area is good. There is no breakfast but they do provide a coffee bar with a couple of snack items.
Stayed 1 night in Nov 2023
Response from AV on Nov 27, 2023
Hello Richard:Thank you for your feedback, we really appreciate it.Sincerely,Aurora Vasquez

8/10 Good

MARCUS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from AV on Nov 13, 2023
Hello Marcus:Thank you for your feedback, we really appreciate it.Please consider to stay with the Sleep Inn & Suites the next time you visit our city..Sncerely,Aurora Vasquez

10/10 Excellent

NESTOR

Stayed 5 nights in Oct 2023
Response from AV on Nov 27, 2023
Hello Nestor:Thank you for your feedback, we really appreciate it.Please keep our hotel in mind the next time you visit San Antonio, it will be a great pleasure to have you again as our guest.Sincerely,Aurora Vasquez

8/10 Good

Essance

Stayed 1 night in Oct 2023
Response from AV on Nov 27, 2023
Hello Essance:Thank you for your feedback, we really appreciate it, it helps us to improve the quality of our service.Sincerely,Aurora Vaasquez

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from AV on Nov 3, 2023
Hello Susan:Thank you for taking the time to write a review, we really appreciate it.Your feedback helps us to improve and bring a better guest experience.Sincerely,Aurora Vasquez

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Catfish photos beware
Hotel was extremely run down. Elevators did not work
Stayed 1 night in Oct 2023
Response from AV on Nov 3, 2023
Hello Lori:Thank you for your feedback, we are working on the maintenance of the elevators.I'm sorry for the inconvenience..Sincerely,Aurora Vasquez

6/10 Okay

Jason

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from AV on Oct 18, 2023
Hello Jason:Thank you for your feedback, it helps us to improve our service.Sincerely,Aurora Vasquez

10/10 Excellent

Lauren

.
Stayed 1 night in Oct 2023
Response from AV on Oct 17, 2023
Hello Lauren:Thank you for your review, we appreciate your feedback.Please thing in Sleep Inn & Suites the next time you visit our city, it will be a great pleasure to have you again as our guest.Sincerely,Aurora Vasquez

8/10 Good

Raquel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
If pictures could smell
This was a family trip. Staff was friendly and place was clean so I thought. But room had a Musty smell. Sprayed the room with room spray but noticed when I was out my clothes had picked up the smell. Beds were comfortable and was happy they offered three queen beds. Swimming pool and hot tub was enjoyable. Breakfast was great if you didn't get the scrambled eggs. They were watery. Other then that it was a good stay. Not great stay but good.
Stayed 2 nights in Oct 2023
Response from AV on Oct 18, 2023
Hello Raquel:Thank you for taking the time to write a review. We really appreciate your feedback; it helps us improve our service.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure to have you as our guest again.Sincerely,Aurora Vasquez

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from AV on Oct 18, 2023
Hello:Thank you for your feedback, it helps us to improve the quality of our service.Sincerely,Aurora Vasquez

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AV on Oct 4, 2023
Hello Sharon:Thank you for reviewing Sleep Inn & Suites.We really appreciate your feedback.Please keep in mind our hotel the next time you visit San Antonio. It will be a great pleasure to have you with us again.Sincerley,Aurora Vasquez

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from AV on Oct 4, 2023
Hello Aaron Thank you for reviewing Sleep Inn & Suites.We really appreciate your feedback.Please keep in mind our hotel the next time you visit San Antonio. It will be a great pleasure to have you with us again.Sincerely,Aurora Vasquez

8/10 Good

susan

Liked: Cleanliness, staff & service
An unruly customer that got out of hand & police had to be called after destroying car property and hotel window. That's not any fault of the staff or the hotel. But it was a bit unsettling. The room I stayed in was clean but needs a few minor repairs to things which I did inform the staff of. The staff are very nice and friendly and make you feel welcome. I've stayed there twice this year and have no real complaints. I will stay there again.
Stayed 2 nights in Sep 2023
Response from AV on Oct 4, 2023
HelloSusan:Thank you for reviewing Sleep Inn & Suites.We really appreciate your feedback.I am very sorry for the uncomfortable experience with the other guests.After the pandemic, the deterioration of the world economy has generated an increase in aggressiveness and crime rates throughout the country, which affects us all.Never the less, we strive to provide the best guest experience possible.It will be a pleasure to have you again with us.Sincerely,Aurora Vasquez

4/10 Poor

Ernesto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The room smelt humid as soon as we arrived. The TV didn’t work. The curtains and carpet had stains (lipstick stains). Did not get good quality rest.
Stayed 1 night in Sep 2023
Response from AV on Oct 18, 2023
Hello Ernesto:Thank you for your feedback, it helps us to improve the quality of our service.Sincerely,Aurora Vasquez

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from AV on Sep 18, 2023
Hello Maria:Thank you for your review, we really appreciate your feedback.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure to have you again with us.Sincerely.Aurora Vasquez

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying here again
Everything was awesome! The level of customer service was phenomenal from the front desk clerk.
Stayed 1 night in Sep 2023
Response from AV on Sep 18, 2023
Hello:Thank you for your review, we really appreciate your feedback.Please keep Sleep Inn & Suites in mind the next time you visit San Antonio. It will be a great pleasure to have you again with us.Sincerely.Aurora Vasquez

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from AV on Sep 14, 2023
Hello Matthew:Thank you for your review, we really appreciate it.Please keep Sleep Inn & Suites in mind the next time you visit our city, it will be a great pleasure to have you with us again.Sincerely,Aurora Vasquez

8/10 Good

Amanda

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from AV on Sep 14, 2023
Hello Amanda:Thank you for your review, it helps us to improve our service. Sincerely,Aurora Vasquez

6/10 Okay

Stephen

Stayed 1 night in Sep 2023
Response from AV on Sep 10, 2023
Hello Stephen:Thank you for your feedback, it helps us to improve, and guides our efforts toward bringing a better guest experience.Sincerely,Aurora Vasquez

8/10 Good

Christina

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from AV on Sep 8, 2023
Hello Christina:Thank you for your review; it helps us improve the quality of our service.Please keep the Sleep Inn & Suites in mind the next time you visit San Antonio; it will be a pleasure to have you as our guest again.Sincerely,Aurora Vasquez.