Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
59% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by cheryl from killeen, tx

Most disgusting motel ever!

Posted Mar 17, 2014
Pros: nothing
Cons: the entire ave needs to be cleaned and upgraded.
Location: location was convenient to the AT&T center which was why we were there .... otherwise nothing!
the pictures for the motel are not accurate. the rooms were disgusting. no fitted sheets on the bed. mattress was hanging off box spring. there were dirty socks and shoes in the room. contacted front office and was told they would send someone up to clean, never showed up. luckily brought our own sheets and blankets.....WILL NEVER USE EXPEDIA AGAIN! Information provided was inaccurate. MOST DISGUSTING MOTEL EVER,,,,,,
1 out of 5
by Caitlin from New Braunfels, TX

A not so happy birthday...

Posted Mar 17, 2014
Pros: Clerk and waffles
Cons: THE ROOMS!!! Holy cow the ROOMS!!!
Location: A taco place that is closed on the weekends...
I have not had a good experience with Super 8 in the past but I was willing to give them one more shot... WRONG!!! When we checked in, I was greeted by a friendly member of the staff who even noticed it was my birthday and wished me a good birthday so that was good. Then we got to the room. The first thing I noticed was the carpet was sticky and my shoes were sticking to certain areas so no bare feet here! Then we noticed a cat pee smell as we got further in the room... really guys!? Things only get worse. There was some child’s toy hanging from one of the lamp shades, another one looked like it had been tossed in the pool and then brought back in the room, our bed spreads looked ridiculously shabby/worn and had unknown stains that looked like poo to me, there were someone else’s smoke ashes on the night stand, the floor near the bathroom was soaking wet with who knows what, the shower looked like it hadn't had a good scrub in several weeks, and there was obvious water damage on the ceiling in the bathroom to the point it was cracking and falling away (black mold much?) I PAID $85/NIGHT FOR THIS!? We were up and out of that place FIRST thing in the morning. The only good things about that place was the clerk and the waffles but NOT WORTH MY MONEY!!! Never again Super 8, NEVER AGAIN!!!
2 out of 5
by Perla from El Paso, Tx.

Hotel was close by events

Posted Feb 17, 2014
Pros: The staff was very friendly.
Cons: The hotel needs some remoldeling. Bathroom sinks were dripping water.
Location: The rodeo events were very close, it was a walking distance.
Hotel was not clean, bed sheets smelled dirty, there was hair on the pillow cases. Bed were very uncomfortable.
3 out of 5
Recommended
for Personal Event
by Overhall from SanAntonio

Overhall Needed

Posted Aug 6, 2013 on Hotels.com
I have stayed at many Super 8 locations and have always been pleased...until this visit. This place needs a major overhall and a staff to be taught how to clean. No fitted sheets on the bed dirt and trash left in room...plus fecal matter left on the bathroom wall. Very disturbing!!!
1 out of 5
Recommended
for Business Travelers
by A verified traveler from Edinburg

Posted Jul 30, 2013 on Hotels.com
This super 8 was a very poor representation of what i know a super 8 could be. Lobby looked and smelled bad, room condition was decrepid and run down, toilet leaked, mildew/mold in the shower grout, floor of tub stained, no garbage liners even though hotel requested you to not flush toilet paper in toilet, just a very very bad hotel...nothing like hotel pictures posted.
1 out of 5
Recommended
by A verified traveler

Getto Motel

Posted Jul 16, 2013 on Hotels.com
As I was pulling up to my hotel I knew this was not going to be a good experiance. I saw abandon broke down vehicals throught out the parking lot. People hanging outside their hotel room; sitting on the curb. The pool was open all night so I heard drunk people all night cursing. Now entering to my room the smell was awful!!!! The room was so run down. Carpet was nasty all on the edges was dust and dirty. The curtain was falling down from the window. The bathroom tub faucet was coming apart. The towel where stain and ruff.The sheets were dirty and heavily stain and had blood on one of the sheet. So I ask the front desk for fresh clean sheets. The housekeepers came to see what was wrong. One of the housekeeper was telling me that the room was cleaned and the sheet were cleaned. He did not want to give me new sheets. The woman housekepper told him we are the customer and she gave us new sheets. The man housekeeper threw the dirty sheet on the outside on the ground. Seeing that disgusted me now I knew out sheet where handle. The woman housekeeper made it told the man housekeeper not to pull the sheets on the ground that was nasty. This hotel is poorly managed. I will never recommend anyone to this hotel or this website.
2 out of 5
by A verified traveler

Never again

Posted Jul 9, 2013
The room was dirty, smelly and the bathroom was disgusting. I didnt use the shower because of how gross it looked.
1 out of 5
Recommended
for Families
by A verified traveler

The worst hotel in the area

Posted Jul 9, 2013 on Hotels.com
the bed sheets were dirty and old, the door wouldn't open easily, the service was minimal and nonexistent, the rate is too high for such a trashy hotel
4 out of 5
Recommended
for Families
by perla ramos from Texas

good

Posted Jul 9, 2013 on Hotels.com
Everything was good! thanks for a great night stay!
2 out of 5
Recommended
by Nez from Colisuem Area, San Antonio TX

Posted Jun 5, 2013 on Hotels.com
Disappointed. I got my room booked through Hotels.com and super8 had charged me another $78.14 for the night we stayed. The receptionist at the check-in table gave us the wrong room and had to barged in a room that already occupied. The sorrounding/location of the hotel was okay, but the environment of the Super8 was dirty. Our room smelled and the bathroom was very filthy. The pool was also dirty and we didn't feel safe stayiing in that hotel. I would not recommend this place to my friends and or relatives.