Reception

Reviews of Super 8 by Wyndham San Antonio/Alamodome Area

2 out of 5
Super 8 by Wyndham San Antonio/Alamodome Area
723 Hot Wells Blvd, San Antonio, TX

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 662 reviews" "
Rating 8 - Good. 204 out of 662 reviews" "
Rating 6 - Okay. 101 out of 662 reviews" "
Rating 4 - Poor. 50 out of 662 reviews" "
Rating 2 - Terrible. 58 out of 662 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing I might comment on is that the bathroom floor wasn't exactly clean.
Stayed 2 nights in Mar 2024

2/10 Terrible

Kiptacular

Disliked: Staff & service
I was charged twice and promised a refund. The pool was seasonal. I wasn’t told that until I actually wanted to use the pool. Bad service
Stayed 1 night in Mar 2024
Response from Front desk on Mar 4, 2024
We apologize for the system error for double charge but we did voided the charge right aways and gave you the receipt. Also our pool is season and it’s on our website.

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Stayed 1 night in Mar 2023

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel
The room was big with a couch area, all looked clean, bed was comfy. We had all we needed. Nothing fancy but easy to get to, people are nice and convenient to other things. Have stayed here several times.
Stayed 1 night in Mar 2023

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very spacious! But nothing much to offer!
Stayed 1 night in Mar 2023

2/10 Terrible

Amanda

Traveled with family and small children
Disliked: Staff & service
The front desk was very unwelcoming. We asked for extra pillows and told they don’t carry extra pillows. The only service they provide is comfort for your stay, but lack this simple comfort. The front desk lady was rude and indifferent.
Stayed 1 night in Mar 2023

2/10 Terrible

Sebastian

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
no breakfast as promised questioned on children or pets dirty bed sheets
Stayed 1 night in Mar 2023
Response from FDM on Mar 14, 2023
As our website says we do not serve breakfast and we did also inform you same on check in. Also question asked on pets and children to verify all information on your reservation is correct as that is required to do so by fire Marshall. Also if your sheets were dirty you should have informed us and we could have changed it for you. But as per our GM who inspected the rooms he did not find it dirty and we do not let dirty sheets to be used for another guest.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2023

2/10 Terrible

Blake

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here ever!! German roaches in my bed as as I was about to fall asleep. Front desk said they couldn’t switch me rooms or refund me for that night I have pictures to prove it
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Never Again
Came into town for a concert at the Alamodome. We were looking for a decent place nearby. I regretted booking this hotel, it was not what I expected for the price. I felt it was old and unclean. I felt so uncomfortable I avoided showering during our 1-night stay. The shower was gross and dirty. You won’t find the accommodations you’d find in other hotels, such as, the lobby was small and “breaKfast” was unworthy of even considering. Overall, it’s okay if this is all your budget can afford, but if you can spend a few more dollars on a better hotel, I highly encourage you to do so!
Stayed 1 night in Oct 2022

8/10 Good

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Carina

Traveled with partner
Liked: Cleanliness, staff & service
Room was ok clean bed. Our truck was broken into and robbed took our lab top and iPad that was hidden under seat. Park in front!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Juan

Traveled with family
Liked: Property conditions & facilities, room comfort
The stay was good however, the room was not cleaned completely. The carpet was not vacuum correctly because the carpet was showing a lot of stuff on it. But other than that, it seems cleaned.
Stayed 1 night in Feb 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Veronica

Business traveler
Liked: Cleanliness, amenities
The heater in the room didn’t work in the night. The weather was cold and the heater was drawing in the cold air. While I got sick and couldn’t stay my entire trip. They tried to keep the entire balance but after 2-3 day I was refunded. I appreciate booking through Expedia that’s how I got my refund. The back of the property over looked a cluttered dirty old piece of property not revealed in the add on Expedia
Stayed 3 nights in Feb 2023

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Alamadome stay
Refrigerator was knocking. AC not working shower had rust marks. otherwise room / hotel clean and staff very courteous. Hotel east to get to.
Stayed 1 night in Jan 2023

8/10 Good

Collin

Stayed 1 night in Jan 2023

6/10 Okay

Sherman

TV remote was broken. Went to the desk and got another. Still didn't work.
Stayed 1 night in Jan 2023

2/10 Terrible

Tracey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the fact the hotel was dirty we found bugs (not sure what kind) on the nightstand and bed. When asking for a refund we’re forced to wait until a manager could arrive 30 minutes later. Luckily we had taken pictures to prove they were in the room. We received a refund but I was put off by the manager who did not offer one apology for the inconvenience this caused us. My recommendation, avoid this hotel.
Stayed 2 nights in Dec 2022

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Jose Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and friendly staff.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a quiet neighborhood
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good place to stay
Everyone is friendly and check-in is easy. Room is clean and bed is comfy. TV, frig, coffee maker in room and I think microwave too. Breakfast is granola bar, coffee, juice. Ihop is walking distance and 10 percent discount. The location is great. I've stayed here many times and will come back.
Stayed 2 nights in Nov 2022

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good

6/10 Okay

David

Business traveler
Stayed 3 nights in Oct 2022

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No breakfast and had to go next door to IHOP to eat don't like ihop
Stayed 2 nights in Sep 2022

4/10 Poor

Valerie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel management
Stayed 1 night in Apr 2021

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Clean
Hotel was nice and clean. Our room was very comfortable and had everything we needed for a one night stay. Hotel was quiet and great location right off the fwy, so getting back and forth from downtown was very easy and quick. Plenty of on-site parking and front desk staff was very helpful and friendly. This is a very well kept budget hotel.
Stayed 1 night in Sep 2022

2/10 Terrible

Zachary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Shanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time at our concert and a good sleep afterwards. No complaints. Thumbs up.
Stayed 1 night in Sep 2022

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall
Stayed 1 night in Sep 2022

6/10 Okay

yesenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine if your just looking to sleep there , it isn’t as close to downtown as you think , overall it was ok.
Stayed 2 nights in Sep 2022

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms! I would definitely stay there again.
Stayed 1 night in Aug 2022

10/10 Excellent

Vivian

Stayed 4 nights in Aug 2022

4/10 Poor

Mario

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Their idea of breakfast was coffee and a granola bar.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Room was big, clean, comfortable. Bed was comfy and shower had hot water. No breakfast beyond granola bar, coffee, juice. Ihop walking distance and gives discount. QT across the street. Location is really good for me and I've stayed here many times. Nothing fancy but just what I need. I would recommend this hotel and I will stay here again.
Stayed 3 nights in Aug 2022

8/10 Good

Chantha

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel not far from downtown. Staff was friendly and the room was clean. Quiet hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Hilda, Edinburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good stay
I've stayed here several times. The people are nice, the rooms are spacious and clean, the bed is comfy and always hot water in the shower. Breakfast is still only a granola bar and coffee or juice but there's a 10 percent discount at the Ihop that's walking distance away. The location is good, too. Nothing fancy but checks all the boxes. I'll stay again.
Stayed 1 night in Jul 2022

2/10 Terrible

Lombardo

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast dirty everything
Stayed 3 nights in Jul 2022
Response from Front on Jul 15, 2022
Hello; You had stayed with us for 3 nights and registered for only 2 adults even tho you had 2 grown up kids. Our website does says we have no breakfast and we also did inform you upon checking. For 3 nights you had not complained about anything dirty in your room now you posting review of something that has never happen. This days its very very hard to find staff but we still do everything possible to accommodate you in clean fresh room but no appreciation is what make us demotivate. Thank you for your review and you have good day.

8/10 Good

Sergio

Stayed 1 night in Jul 2022

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Maria

Stayed 1 night in Jul 2022

6/10 Okay

Jennifer

Traveled with partner
It was ok.
Stayed 1 night in Jun 2022

6/10 Okay

Amanda

Traveled with family and small children
Disliked: Amenities
Stayed 1 night in Jun 2022