Ratings based on 416 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified travelerfrom Houston
The Worst That Can HappenPosted Feb 16, 2015
Pros: Absolutely nothing!
Cons: the demolition of the entire thing. I don't think it can be repaired.
The room was supposed to be non-smoking but it smelled of smoke so bad that you could hardly breath. The entire bathroom ceiling was covered with mold. We went back up to the front and asked for a refund and we went and found another hotel. If health inspectors were to see this, they would shut the hotel down immediately!
for Everyoneby A verified traveler
Posted Jan 26, 2015
The hotel was convenient, very inexpensive and the room was actually big and nice. It was no frills but actually did include a small breakfast.
for Everyoneby A verified travelerfrom Brantford, ON
Pretty darn good for $35 a nightPosted Jan 12, 2015
Pros: The bed was big, clean and comfy, the staff was friendly, the cleaning staff were quick and polite. Free wifi.
Cons: The slide lock on the door was barely hanging on. The shower curtain rod was very loose some towels had stains. Tub and shower walls werent clean.
Location: There is a big strip mall with lots of restauraunts and stores about a 15 minute walk away.
I got the deal for $35 a night on a Cyber Monday Sale. I was by no means expecting it to be the Ritz. I was pleased with what I got for the price, but it was by no means perfect. I would definitely stay there again for that price, but I wouldn't pay much more. Keep that in mind.
for Everyoneby A verified travelerfrom Virginia
Ok for an overnight.Posted Dec 31, 2014
Pros: The price was acceptable and the location to restaurants and shopping areas was excellent.
Cons: Get rid of the ruined sheets. Upgrade breakfast.
Location: Not enough characters allowed for all of my comments regarding the excellent location.
We spent a week here, and was disappointed with the breakfast offerings. The room was clean but getting old. When we complained about the stains on the sheets, we were told that it was due to a new cleaning detergent. The night manager did find new sheets and replaced them for us, but the next day the same experience. We accepted it, however, management should replace all of the ruined sheets and stop using the new detergent.
for Everyoneby A verified traveler
The stay isn't bad, it serves the purpose.Posted Dec 15, 2014
Pros: The staff were friendly and honest.
Cons: Maybe a little bit of updating, but again for what I used the room for it was sufficient.
Location: It is right down the main road for Universal City,there are plenty of restaurants and entertainment destinations that are close (5 - 10 min drive).
I stayed here with my family (wife and two kids) and the first impression due to the neighborhood is kinda iffy. I checked in and the staff was very helpful and pleasant, even changed the room so that I could get a bottom floor so I didn't have to lug our stuff up the stairs. Later on the police we in the complex and I had gone to the office to ask what happened. The person on duty had noticed some people walking back and forth so he called the police as a precaution to prevent them messing with vehicle and rooms. The staff were very honest about the situation and friendly when I had approached them about it. Their breakfast is good, has make it yourself waffles and typical cereal and muffin assortment . If you are looking for a decent place just to sleep at for a night or two while passing through then I would recommend this place. If you need something fancy with ambiance and amenities then be willing to pay out some cash. For the price I paid it was a great deal and I was happy with the stay and service.
by A verified traveler
Ok.Posted Dec 12, 2014
Pros: No Comment
Cons: Parking lot very dirty and working trucks park and take all parking areas park with trailers and take up a large amount of parking area, lots of trash
Ok dirty parking area and cluttered parking because of large working vehicles.
for Everyoneby A verified travelerfrom universal city tx
Cerca del lugar a dnd me dirijiaPosted Dec 1, 2014
Lo unico malo fue que esos mismos dias habia un grupo de personas con motocicletas y hacian mucho ruido pero en general el hotel muy bien
for Everyoneby A verified travelerfrom Fort Worth, TX
Nice hotelPosted Nov 30, 2014
Pros: The room was very clean and bed extra comfortable.
Cons: The bathroom could use a little updating, preferably the shower.
Location: A little tricky to reach off major highway but was close proximity to my brother's house and stores.
Hotel associates were friendly and helpful for the most part. We stayed 3 nights and one of those nights happened to fall on Thanksgiving. No room service that day so we were out of towels and leaving the next morning.
for Business Travelersby Danfrom nampa
Bad place to stay!Posted Nov 23, 2014 on Hotels.com
Only reason to stay here would be the price. No hot water, carpets filthy, heaters would not work, beds were broken down and sagged in the middle, holes in walls around the tubs, toilet wasn't even bolted down. Moved us to different rooms but all we're bad for different reasons. Not a good place to stay unless you just need something cheap and are willing to sacrifice for it.
for Familiesby Edgarfrom Orange County
Great accommodationsPosted Nov 22, 2014 on Hotels.com
Good accommodations,staff very friendly,great area. It was good over all.