Ratings based on 536 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Edinburg, TX

Personality Plus

Posted May 18, 2015
Pros: Close proximity to the Riverwalk but away from the loud bustle of it. The décor is nostalgic but with good quality beds and nice TVs.
Cons: Our windowsill had rotted wood, but we understand that a historic property like this is always going to have some upkeep pending.
Location: La Villlita art village is right across the street. There's an entrance to the Riverwalk less than a block away. The Alamo is very close too.
We had six rooms for our son's graduation. They were each tastefully and uniquely decorated. The lobby is so pleasant to gather in. Fresh lemonade and cookies a nice touch. We are so impressed with our experience that we plan to stay here again.
2 out of 5
by A verified travelerfrom Huntington Beach, CA

Fooled by Fairmount name and logo!

Posted May 4, 2015
Pros: Hotel staff were nice and helpful.
Cons: Remodel the entire hotel.
Location: Location was OK. Near the Riverwalk.
We thought we have reserved at famous Fairmont hotel chain. We were disappointed at what we saw. Our room was dark with old furniture. It is a 2 star hotel. The hotel staff were nice but the hotel is definitely not 'The jewel of San Antonio'. Not even close!
5 out of 5
for Everyone
by A verified travelerfrom Austin,TX

Maverick Music Festival

Posted Apr 13, 2015
We stay at this hotel a lot. It has tons of charm and you can't beat the location for the Maverick. We got a room upgrade and it was wonderful!
4 out of 5
for Everyone
by A verified traveler

Not ordinary but exciting.

Posted Apr 7, 2015
Had a great time. not your typical hotel which was very nice. felt like a classy bed and breakfast.
4 out of 5
for Everyone
by A verified travelerfrom Stamford, CT

Very charming hotel, 2' walk from the Riverwalk

Posted Apr 1, 2015
Pros: charm, location, size of the room
Cons: maintenance could be a little better...
Location: 2' walk from the Riverwalk, where most of SA's life is...
Third year in a row that I choose the Fairmount Hotel for the same Petrochemical Conference attendance. They are generally very well priced, likely due to fact that they offer no breakfast / food services and have no gym and/or pool. But if you like a charming room in a charming building this is the perfect one... you can always get breakfast in one of the neighboring hotels which are walking distance... One thing to notice: wireless with quite weak signal, and often "falling off" - if you plan to work from your laptop, you may get frustrated with it... I mentioned it to the staff and hopefully they'll work this out soon...
5 out of 5
for Everyone
by A verified travelerfrom Chicago, IL

Close to the River Walk

Posted Mar 28, 2015
Pros: Location and decor
Cons: Restaurant and bar
Lovely hotel. Just wish there was a restaurant and bar in it.
5 out of 5
for Everyone
by A verified travelerfrom Phoenix az

Great experience

Posted Mar 7, 2015
Like stepping back in time, when times were slower and people took pride in their workmanship. Romantic atmospere. Charming and comfortable.
3 out of 5
by A verified traveler

Good location - needs tender loving care

Posted Mar 3, 2015
rotting window sills stuffed with plastic to keep out the cold
3 out of 5
by A verified traveler

Not as Expected

Posted Mar 1, 2015
Pros: Excellent location.
Windows cracked poor lighting broken chair sink drain plug stuck closed missing shower handle I expected more. Maybe a 3 star. This hotel has great potential but its not there yet. Owners need to invest more in this hotel.
3 out of 5
by A verified traveler

Old and Older

Posted Feb 27, 2015
The staff was pleasant. Not very knowledgable about the surrounding area unfortunatly. It is a old hotel and with that comes some blemishes. My first room the heat didn't work and after the first night I discovered a leak coming from the celing. They moved me quickly to an adjacent room but this one was much smaller and the floor was severly sloped. When I laid in be I felt like I could roll out at any minute. Curtains were old and torn, cracks on the celing, the drain in the bathroom sink didn't work.... All in all I would not stay there again.