Ratings based on 3,111 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Charming

Posted Nov 19, 2014
Right next to the Alamo, this hotel is a must-stay for history buffs. Rooms are clean and renovated and reasonably priced. The hotel has some of the quirks of older hotels (slow elevators, noisy pipes) but it has character and charm. It is centrally located to major tourist attractions. The staff is excellent with classic Texas hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Menger Centrally Located

Posted Nov 12, 2014
Pros: Convenient to downtown attractions.
Cons: Rooms have carpet and are a bit dated but the rooms were clean and nice.
Location: Centrally located, close to Alamo, close to River Walk and many restaurants.
Across the street from the Alamo. One block from the River Walk and all the restaurants.
4 out of 5
Recommended
for Couples
by A verified travelerfrom St. Louis, MO

Nice hotel, not very haunted though

Posted Nov 12, 2014
Pros: Great location, easy to find and get back to after exploring.
Cons: Staff forgot a few things during room make up, shampoo and pillow cases, so that could be improved upon.
Location: Right next to the Alamo, and lots of crazy Ripley's stuff, quick access to the River Walk and bus stops to get you anywhere else.
Nice room, wonderfully helpful staff, but I didn't see a single ghost anywhere. Most haunted hotel in Texas indeed! Oh well, they bog you down with coupons and information, and everyone is very friendly. Excellent location, very easy to locate after a day/night out on the town seeing the sights, directly on a few bus routes too.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sardis, OH

Lots of history.

Posted Nov 11, 2014
Room had a musty smell to it. Comforter had stains on it. Floor had stains.
3 out of 5
by A verified travelerfrom AZ

Location was amazing, bed horrible

Posted Nov 10, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
The Menger is one of Americas's historic hotels. It was a pleasant stay- but the rooms and amenities, shower, beds, etc., should definitely be updated. Very relaxing garden and pool area. The spa is extremely dated (according to my wife- who is an expert). The Menger bar was a fun experience, and the restaurant was good for breakfast, but avoid the lunch buffet. This hotel has several business, convention and elderly travelers. I would not recommend this hotel for families.
3 out of 5
by A verified traveler

Posted Nov 9, 2014
Pros: The downstairs
Cons: See above
Location: Great location
The lobby, restaurant and most of the lower level were lovely. The bar was very, very loud.the room had very uncomfortable chairs and a bathroom that was barely adequate. The hallway carpets were filthy.
3 out of 5
by A verified travelerfrom San Antonio

Excellent staff and service, old outdated rooms.

Posted Nov 9, 2014
The hotel staff was very helpful and polite. I had a unique situation which they took care without any problems. The room is another issue. Nice beds, but the walls are very thin. I could here the person on the other side snoring all night along with hearing him use the facilities and you hear everything. The air in the room also didn't work properly. Would have been ok but for 200 dollars i expected a better stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
Location location. Room too cold Can not get warm
2 out of 5
by A verified travelerfrom San Antonio, Texas

disappointing

Posted Nov 7, 2014
First-time we stayed at this hotel for what I paided per night I was very disappointed. When we got to our room the air conditioning don't working correctly, the lamp switch was broken and the fan had only one speed slow. Also some of the elevators were out of order. I know this is a older hotel but it should be kept up better.