Ratings based on 3,000 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

one night

Posted Sep 15, 2014
Pros: It is old, but not forgotten. it is in great shape.
Cons: nothing
Location: Alamo and shopping
Just stayed there on my last leg into Houston. Menger is always comfortable and service with a smile. Welcomed my dog and me. great rest.
5 out of 5
Recommended
for Everyone
by A verified traveler from ct

Awesome visit..part of history!

Posted Sep 12, 2014
Had an awesome time..convenient to riverwalk. .alamo...and tours. Felt the history and even the presence of the ghosts!
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

The room was too small

Posted Sep 11, 2014
At the price of the room it was too small, had no coffee pot no micro wave or refrigerator and the temperature could not be adjusted so it was so cold that my wife and I came down with sore throats the staff was terrible at giving directions
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the River Walk

Posted Sep 11, 2014
We were there for a wedding at the hotel and enjoyed all the hotel had to offer. Very pleasant
3 out of 5
by A verified traveler from Omaha,Ne

Close to down town

Posted Sep 3, 2014
Shower head sprayed water all over the bathroom, tub wouldn't drain while trying to shower,was charged an extra $50 a night upon check in and the total cost for valet parking for my stay even though I wasn't goin to use it the entire stay which equaled to over $300 I wasn't told I. Would be charged for. Little single cup coffee maker that would spill coffee everywhere but the cup. The only decent thing about the hotel was it was close to the river walk and had a nice commons area.
5 out of 5
Recommended
for Families
by A verified traveler from Boerne, TX

Posted Sep 2, 2014
Pros: Much history, art and antique displays and fixtures. Nice open garden area.
Cons: The bar was packed with a boisterous younger crowd. It would have been better for us new "empty nesters" had their been more space, or a separate bar
Location: Across the street from the Alamo and family entertainment, and only minutes away on foot from the Riverwalk.
We arrived late and regret we didn't have time to enjoy the hotel accommodations and features as much as we should have. It was nice to have a souvenir store on site as well as a bar, although the historic bar was loud and crowded, and for that reason is more suited to a younger dating crowd. We were across the street from the Alamo and family entertainment and only minutes on foot from the Riverwalk. A very convenient location for seeing downtown San Antonio. I would recommend it to anyone who is coming to San Antonio, especially if only staying one night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great historic hotel.

Posted Sep 1, 2014
Pros: Hi historical nature and it was close to the Convention Center.
Cons: The shower was a bit old fashioned. Of course, that's the point of an historic hotel.
Location: The Alamo.
If you want history, this hotel is for you. Ghosts and all!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Historic Hotel

Posted Aug 31, 2014
Pros: Staff
Cons: nothing
Location: Alamo, Riverwalk
The hotel is an historic hotel next door to the Alamo. If you are looking for classic this place is for you. The room was small and the bathroom was for one. Closet door and bathroom door can't be open at the same time but the lobby and staff made up for the size of the room. We had a front room and thought it would be loud but didn't hear a thing.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice historic hotel

Posted Aug 27, 2014
Pros: The long Texas history
Cons: All of the public areas
Location: Locations cannot be beat
Whereas the rooms are clean and reasonably renovated, the hallways, elevator and HVAC in the public areas could be much improved.
4 out of 5
Recommended
for Families
by A verified traveler from Davidson NC

Historic family Trip, see the Alamo

Posted Aug 26, 2014
Pros: Great location to everything,cool memoribilla right in the hotel,pics and letters from famous and historic folks that stayed there, nice pool/gardens
Cons: Parking is really expensive, weird airfreshner smell in the elevators gave a filmy coating in our mouths and a bit of a headache,
Location: Location rocked!!easy walk to Riverwalk, downtown and right at the Alamo!
Perfect place to stay for us. We only had 1 night and 2 half days to explore and show our 10 year old the sites.