Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Comfortable, spacious roomsPosted Apr 24, 2015
The rooms were comfortable and spacious. We had 4 people in a 2-bedroom 2-bathroom suite, and there was certainly enough room for all of us. The hotel was generally well-run. However, there were also some lapses. Housekeeping was not timely in cleaning our rooms, and didn't get to it until the very end of the day. And thus we did not have a clean room the entire day. They ran out of fresh towels, and despite promising to return with towels, did not do so. The cleaning job was superficial at best, the room and bathroom was not completely cleaned up. Supplies were skimpy: not enough towels or amentities (shampoo, conditioner, etc.) for 4 people. Breakfast was understaffed. Ran out of coffee, supplies. The one or two people working the breakfast were very busy and attentive, but simply could not attend to all their tasks in a timely fashion because there were so understaffed
for Everyoneby A verified travelerfrom u.
Really good stayingPosted Apr 13, 2015
Everything really good. My only recommendation is to upgrade your showers tub.
for Everyoneby A verified travelerfrom Manteca
Great stay-location! Close to NASCARPosted Mar 24, 2015
Nice rooms. We rented a couple of rooms for our friends and us. First night we didn't sleep well.. Lots of noises (e.g., elevators, people running down hallways) but the second night was much better. Close to restaurants and shopping - great location!
for Business Travelersby A verified travelerfrom Fresno, CA
A one nighter.Posted Mar 16, 2015
Pros: See above.
Location: See above
Arrived late afternoon on our drive home. Good location, near 10 freeway, and lots of restaurants for casual dinner. Decent quick breakfast on we were on our way.
for Familiesby Robertfrom Ladera Ranch
Soccer getawayPosted Jan 27, 2015 on Hotels.com
We only stayed for one night. The kids were comfortable and enjoyed the free breakfast. I would recommend the 4th floor as the noise from above was loud. Overall we enjoyed our short stay.
for Getaway With Friendsby Gerardofrom Northern Cali
Great Stay! Great Place! Great Friendly StaffPosted Jan 20, 2015 on Hotels.com
The staff was great. Everyone was friendly and helpful. The room was clean and very comfortable.Will stay again when here visiting/vacationing. Thank you!
for Familiesby Nigelfrom Irvine
Mr.Posted Jan 20, 2015 on Hotels.com
for Familiesby Delfrom El Cajon, Ca
The hamajang gangPosted Jan 7, 2015 on Hotels.com
Family stay for two nights during trip to Big Bear. everything was great, except for the walls being a little thin and water pipes were loud withing the room. Good location with good food nearby, easy to find and good access to routes up the mountain.
for Familiesby Grahamfrom Kelowna, British Columbia
Great StayPosted Jan 6, 2015 on Hotels.com
We were very impressed with the cleanliness of the Residence Inn suite/hotel. Service was exceptional. Hotel located near great restaurants/shopping. Has all the amenities you would want, pool/hot tub, lounge, even a basketball court. The hot breakfast was one of the best we have encountered.
for Everyoneby A verified travelerfrom Sacramento, CA
Roomy roomsPosted Jan 5, 2015
Very roomy. The kitchen was great with full refrigerator, microwave, stove with oven and dish washer. A few improvements could be made like a larger lobby with seating there are only two chairs in front of the fire place that sates a room with the dining area. There was no coordination in the kitchen with people going every which way to get the breakfast buffet. Maybe a one way buffet line? There were too many people for the size of the breakfast room. Two pet peeves of many hotels one is to get only one bottle of shampoo and conditioner for two people and only two large towels. The freeway noise was annoying the first night but we got used to it a light sleeper may have trouble and need ear plugs . The space in the room made up for everything.