Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, spacious rooms

Posted Apr 24, 2015
The rooms were comfortable and spacious. We had 4 people in a 2-bedroom 2-bathroom suite, and there was certainly enough room for all of us. The hotel was generally well-run. However, there were also some lapses. Housekeeping was not timely in cleaning our rooms, and didn't get to it until the very end of the day. And thus we did not have a clean room the entire day. They ran out of fresh towels, and despite promising to return with towels, did not do so. The cleaning job was superficial at best, the room and bathroom was not completely cleaned up. Supplies were skimpy: not enough towels or amentities (shampoo, conditioner, etc.) for 4 people. Breakfast was understaffed. Ran out of coffee, supplies. The one or two people working the breakfast were very busy and attentive, but simply could not attend to all their tasks in a timely fashion because there were so understaffed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom u.

Really good staying

Posted Apr 13, 2015
Everything really good. My only recommendation is to upgrade your showers tub.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manteca

Great stay-location! Close to NASCAR

Posted Mar 24, 2015
Nice rooms. We rented a couple of rooms for our friends and us. First night we didn't sleep well.. Lots of noises (e.g., elevators, people running down hallways) but the second night was much better. Close to restaurants and shopping - great location!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Fresno, CA

A one nighter.

Posted Mar 16, 2015
Pros: See above.
Location: See above
Arrived late afternoon on our drive home. Good location, near 10 freeway, and lots of restaurants for casual dinner. Decent quick breakfast on we were on our way.
4 out of 5
Recommended
for Families
by Robertfrom Ladera Ranch

Soccer getaway

Posted Jan 27, 2015 on Hotels.com
We only stayed for one night. The kids were comfortable and enjoyed the free breakfast. I would recommend the 4th floor as the noise from above was loud. Overall we enjoyed our short stay.
5 out of 5
Recommended
for Getaway With Friends
by Gerardofrom Northern Cali

Great Stay! Great Place! Great Friendly Staff

Posted Jan 20, 2015 on Hotels.com
The staff was great. Everyone was friendly and helpful. The room was clean and very comfortable.Will stay again when here visiting/vacationing. Thank you!
4 out of 5
Recommended
for Families
by Nigelfrom Irvine

Mr.

Posted Jan 20, 2015 on Hotels.com
nice hotel
4 out of 5
Recommended
for Families
by Delfrom El Cajon, Ca

The hamajang gang

Posted Jan 7, 2015 on Hotels.com
Family stay for two nights during trip to Big Bear. everything was great, except for the walls being a little thin and water pipes were loud withing the room. Good location with good food nearby, easy to find and good access to routes up the mountain.
5 out of 5
Recommended
for Families
by Grahamfrom Kelowna, British Columbia

Great Stay

Posted Jan 6, 2015 on Hotels.com
We were very impressed with the cleanliness of the Residence Inn suite/hotel. Service was exceptional. Hotel located near great restaurants/shopping. Has all the amenities you would want, pool/hot tub, lounge, even a basketball court. The hot breakfast was one of the best we have encountered.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Roomy rooms

Posted Jan 5, 2015
Very roomy. The kitchen was great with full refrigerator, microwave, stove with oven and dish washer. A few improvements could be made like a larger lobby with seating there are only two chairs in front of the fire place that sates a room with the dining area. There was no coordination in the kitchen with people going every which way to get the breakfast buffet. Maybe a one way buffet line? There were too many people for the size of the breakfast room. Two pet peeves of many hotels one is to get only one bottle of shampoo and conditioner for two people and only two large towels. The freeway noise was annoying the first night but we got used to it a light sleeper may have trouble and need ear plugs . The space in the room made up for everything.