Featured Image Lobby Guestroom Guestroom Guestroom Spa Dining Hotel Interior Meeting Facility Meeting Facility
1/10 Featured Image
Room type

Deluxe Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelSuburban hotel with free area shuttle and restaurant

Location

Situated near the airport, this hotel is within 1 mi (2 km) of Huitepec Ecological Reserve, Amber Museum, and Regional Costume Museum. Church of San Cristobal and Plaza de La Paz are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a rooftop terrace, a conference center, and a business center.

Room Amenities

All 67 rooms offer free WiFi and free wired Internet, plus room service and plasma TVs with cable channels. Guests will also find rainfall showerheads, free weekday newspapers, and free bottled water.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

High-speed wired and wireless Internet access is complimentary. This San Cristobal de las Casas hotel also offers a sauna, a rooftop terrace, and a children's club. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Villa Mercedes has designated areas for smoking.

  • Babysitting or childcare (surcharge)
  • Airport transportation - drop-off (surcharge)
  • Total number of rooms - 67
  • Number of floors - 2
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Concierge services
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Gift shops or newsstand
  • Designated smoking areas
  • Free WiFi
  • Free wired high-speed Internet
  • Children's club
  • Laundry facilities
  • One meeting room
  • Multilingual staff
  • Rooftop terrace
  • Garden
  • Porter/bellhop
  • Restaurant
  • Safe-deposit box at front desk
  • Conference center
  • Free self parking
  • Free RV, bus, truck parking
  • Free area shuttle
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 2
  • Television in lobby
  • Free use of nearby fitness center
  • Wedding services
Show all hotel amenities

Family Friendly Amenities

  • Free Wi-Fi
  • Area shuttle (complimentary)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Rainfall showerhead
  • Climate control
  • Free weekday newspaper
  • Phone
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only
  • In-room childcare (surcharge)
  • In-room safe
  • Iron/ironing board (on request)
  • Cable TV service
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • Free WiFi
  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • Room service (limited hours)
  • Plasma TV
Show all room amenities

Where to Eat

Breakfast is available for a surcharge and served each morning between 7 AM and noon.

La Chimenea - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Show dining options

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Ecotours nearby

Spa Services

  • Body scrubs
  • Massages
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No elevators

No pets or service animals allowed

Show all policies

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?