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The property was ok but the last contract I reserved, you guys charged me over, I called you guys but I couldn’t get any money back. I was very disappointed but next time I reserve any hotel I’m going to be more carefully.thanks
Definitely needs to upgrade mattresses. The one on our room had a firmer area in the upper back then dipped down where your abdomen is.need a new curtain "stick" as one was broken off. Coffee pot or kettle in the room would be great.
Conversations from adjacent rooms could be heard to determine if it was male of female.
Staff is friendly, the property is in good care.
Dear Mohammad,Please accept our apologies for any issues with the water during your visit. Our maintenance team will work to ensure that an experience like the one you described doesn't happen again in the future. Please come back and give us another chance soon.
I was very ill and they would not let me cancel. I have stayed there many times. I had an emergency. I don't appreciate them taking my money. They lost a good customer.
Christina
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 7, 2024
Dear Christina,Thank you for contacting us. We are sorry to hear about your unpleasant experience. We apologize for any inconvenience caused by our cancellation policy and hope you are feeling better now. Please note that if you booked through a third-party company, you should contact them for billing inquiries and cancellations. We suggest you reach out to them if you haven't already. If you have any more queries, feel free to contact us at the property. We would appreciate it if you would consider giving us another chance to serve you better in the future.
This hole in the wall did not even have hot water and it was not only me that had this problem, You cannot even take a shower because the water is so cold
Tylr
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 2, 2024
Dear Tylr,We appreciate you sharing your thoughts with us. However, we are disheartened that we were unable to meet all of your expectations. Please know that this is unusual, and we apologize for the inconvenience. Your feedback will be shared with our team so we can make sure this does not happen again. Thank you for your time.
It was an ok hotel. Hard to figure out how to park there. Staff was nice. Biggest issues were there was no fan in the room so it had very stagnant air and we had a “suite” which had two rooms but no door. I don’t plan to stay there again.
This hotel is incredibly dirty and outdated and noisy.
catherine
Stayed 2 nights in Jan 2024
Response from Guest Relations on Jan 19, 2024
Dear Catherine,We apologize if we did not leave you with the right impression. What you described is not usual to our standards. Our team typically strives to reach the highest standards of cleanliness and upkeep. Your feedback will be shared with our team, and we will be sure to begin improvement immediately to make sure we do not fall short of expectations going forward.
The staff were so amazing and helpful! Very friendly and making you feeling welcome! The rooms were clean and comfortable. It was close to everything we were doing. The price was great! Would definitely recommend!
Our 7 nights we had no room service and had to ask for clean towels most days, the hotel felt dirty and it felt like the rented the rooms by the hour!!
For a one night stay it’s fine. But you get what you pay for. Really close to the airport, we needed a last minute one night stay and this place did the job. Staff was friendly, the place is a little outdated but not too bad
Jasmine
Stayed 1 night in Dec 2023
10/10 Excellent
Jessica
Traveled with family and small children, Traveled with family
Receptionist really nice respectful helpful not a high in place but very convenient close to airport just perfect for a any family to stay very recommended will definitely stay again!
Jessica
Stayed 1 night in Dec 2023
6/10 Okay
Carolyn F
Traveled with partner
Dec 10, 2023
Liked: Staff & service
Nothing unique. Just needs some deep cleaning and updating.