Lobby

Reviews of Americas Best Value Inn Loma Lodge

2 out of 5
Americas Best Value Inn Loma Lodge
3202 Rosecrans Street, San Diego, CA

Reviews

6.6
Rating 10 - Excellent. 222 out of 1007 reviews" "
Rating 8 - Good. 255 out of 1007 reviews" "
Rating 6 - Okay. 211 out of 1007 reviews" "
Rating 4 - Poor. 142 out of 1007 reviews" "
Rating 2 - Terrible. 177 out of 1007 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Mariah

Traveled with family
Disliked: Cleanliness, staff & service
Low Rating
Stayed 1 night in Mar 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities
The property was ok but the last contract I reserved, you guys charged me over, I called you guys but I couldn’t get any money back. I was very disappointed but next time I reserve any hotel I’m going to be more carefully.thanks
Stayed 5 nights in Mar 2024

8/10 Good

Exel

Liked: Cleanliness, property conditions & facilities
Nice quiet location with a pool. Shopping plaza close by as well
Stayed 4 nights in Mar 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great energy in this space. Awesome friendly family staff. Best low cost option in town
Stayed 1 night in Mar 2024

6/10 Okay

Nadine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely needs to upgrade mattresses. The one on our room had a firmer area in the upper back then dipped down where your abdomen is.need a new curtain "stick" as one was broken off. Coffee pot or kettle in the room would be great. Conversations from adjacent rooms could be heard to determine if it was male of female. Staff is friendly, the property is in good care.

2/10 Terrible

Kiam

Stayed 1 night in Feb 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was very friendly and helpful, she made sure to give me a room in the back of the building so it would be more quiet.
Stayed 1 night in Feb 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Its was overall okay. Older building and furniture.
Stayed 2 nights in Feb 2024

4/10 Poor

Mohammad Nasim

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not water in the bothroom. And....
Stayed 2 nights in Feb 2024
Response from Guest Relations on Feb 13, 2024
Dear Mohammad,Please accept our apologies for any issues with the water during your visit. Our maintenance team will work to ensure that an experience like the one you described doesn't happen again in the future. Please come back and give us another chance soon.

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very ill and they would not let me cancel. I have stayed there many times. I had an emergency. I don't appreciate them taking my money. They lost a good customer.
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 7, 2024
Dear Christina,Thank you for contacting us. We are sorry to hear about your unpleasant experience. We apologize for any inconvenience caused by our cancellation policy and hope you are feeling better now. Please note that if you booked through a third-party company, you should contact them for billing inquiries and cancellations. We suggest you reach out to them if you haven't already. If you have any more queries, feel free to contact us at the property. We would appreciate it if you would consider giving us another chance to serve you better in the future.

2/10 Terrible

Tylr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hole in the wall did not even have hot water and it was not only me that had this problem, You cannot even take a shower because the water is so cold
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 2, 2024
Dear Tylr,We appreciate you sharing your thoughts with us. However, we are disheartened that we were unable to meet all of your expectations. Please know that this is unusual, and we apologize for the inconvenience. Your feedback will be shared with our team so we can make sure this does not happen again. Thank you for your time.

6/10 Okay

Jacqueline, Castaic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok hotel. Hard to figure out how to park there. Staff was nice. Biggest issues were there was no fan in the room so it had very stagnant air and we had a “suite” which had two rooms but no door. I don’t plan to stay there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and very quiet place and nice people... loved it
Stayed 1 night in Jan 2024

2/10 Terrible

catherine

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is incredibly dirty and outdated and noisy.
Stayed 2 nights in Jan 2024
Response from Guest Relations on Jan 19, 2024
Dear Catherine,We apologize if we did not leave you with the right impression. What you described is not usual to our standards. Our team typically strives to reach the highest standards of cleanliness and upkeep. Your feedback will be shared with our team, and we will be sure to begin improvement immediately to make sure we do not fall short of expectations going forward.

10/10 Excellent

Gerald, Banglamung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jan

Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The staff were so amazing and helpful! Very friendly and making you feeling welcome! The rooms were clean and comfortable. It was close to everything we were doing. The price was great! Would definitely recommend!
Stayed 3 nights in Dec 2023

2/10 Terrible

STEVEN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 7 nights we had no room service and had to ask for clean towels most days, the hotel felt dirty and it felt like the rented the rooms by the hour!!

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Elizabeth

Stayed 1 night in Dec 2023

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
It’s ehh
For a one night stay it’s fine. But you get what you pay for. Really close to the airport, we needed a last minute one night stay and this place did the job. Staff was friendly, the place is a little outdated but not too bad
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist really nice respectful helpful not a high in place but very convenient close to airport just perfect for a any family to stay very recommended will definitely stay again!
Stayed 1 night in Dec 2023

6/10 Okay

Carolyn F

Traveled with partner
Liked: Staff & service
Nothing unique. Just needs some deep cleaning and updating.
Stayed 4 nights in Dec 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
The price is right! The place is great!
Stayed 1 night in Dec 2023

10/10 Excellent

Tricha

Liked: Cleanliness, property conditions & facilities, room comfort
Out standing all around
Stayed 3 nights in Dec 2023

4/10 Poor

Cassandra

Stayed 1 night in Dec 2023

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Sulabh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3 night stay very convenient

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
The staff were friendly and the room wasn't too bad. I just didnt care for the uninvited guest crawling around.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin Melton

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin Melton

Liked: Staff & service
Disliked: Property conditions & facilities
They had a bad roach problem they need to fix
Stayed 1 night in Nov 2023

8/10 Good

April

Liked: Staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Oct 2023

4/10 Poor

Yesenia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

mandy

Stayed 6 nights in Oct 2023

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building has seen a lot of wear and tear, but it works for what I needed it for, and its in a great location.
Stayed 1 night in Oct 2023

2/10 Terrible

Tsetseglenjargal

Stayed 1 night in Oct 2023

10/10 Excellent

Jose, pearl city

Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2023

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

8/10 Good

rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s was a nice place to stay for the night when you need a place on a budget
Stayed 1 night in Oct 2023

8/10 Good

Jan

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Tanya

Stayed 2 nights in Oct 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
The office clerk was efficient and professional. The property was very clean. Would visit this location again.
Stayed 1 night in Oct 2023

10/10 Excellent

corina, salinas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay and wonderful service at the front desk.
Stayed 1 night in Oct 2023

8/10 Good

Carissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023