Ratings based on 1,268 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Caledonia, IL

Great employees and hotel

Posted Apr 14, 2015
This is the best kept secret in San Diego. The staff is phenomenal, friendly, and accommodating. If you have a disability this was the next best thing to being home.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom st paul, minnesota

This was one of the nicest hotels ever.

Posted Apr 11, 2015
Pros: The location, the rooms, the view.
Cons: More waitstaff.
Location: San Diego zoo. Balboa park. USS. Midway tour. Coronado.
Nice quiet rooms. Very clean. Staff was very helpful in answering our questions about near-by attractions. The view was spectacular with a place to do a morning walk right across the street and along the water. would recommend this hotel to anyone. So many attractions very close by. Food was good but not outstanding and there could have been more waitstaff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NM mountains

Great location

Posted Apr 9, 2015
Pros: Location and view
Walking distance to beach, food, entertainment. Reasonable shuttle fees to and from airport and downtown. Nice balcony bay view.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Exactly as expected

Posted Apr 8, 2015
Everything was exactly as expected. Pictures were true. Quality of services were true. Prices were true. My only problem was that our kids' Apple devices did not connect to wireless although my Android device did connect fine. Not a deal breaker as we were on vacation to be away from technology.
2 out of 5
by A verified traveler

Disappointed.

Posted Apr 4, 2015
Restaurant staff very slow and rude. House cleaning staff did not understand English. But the Front desk staff was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lytham, UK

Perfect San Diego Base

Posted Apr 2, 2015
Pros: Everything - location, room size, cleanliness, facilities, super helpful staff.
Cons: keep it as it is!
Location: Sea World San Diego Zoo San Diego Old Town
The hotel is in a great location, convenient for all San Diego attractions and only a short drive to Sea World and the Zoo. Our room was really spacious and had the added benefit of a balcony. The pool area was nice and great for sunbathing or just relaxing while the kids played in the pool. We ate at the restaurant for breakfast and two evening meals, where we found the food to be great. The staff were always helpful and courteous and the check-in & out was super quick! During this US trip it was my birthday and the staff laid on some treats when we arrived, which added that extra touch and was really appreciated. We travelled with two young children (4 & 7) and the hotel was perfect for all our needs and we will be returning, hopefully next year!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rialto, Ca

great experience

Posted Mar 27, 2015
Great views of city, and harbor . Helpful and friendly staff. Close to all activities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Very nice in all aspects of our stay. Enjoyed the location, the cleanliness of the facility and the staff was very considerate. Thanks for making our vacation so enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with views of boat marina or harbor.

Posted Mar 26, 2015
Pros: location was quiet and had beautiful views but was still close to Sea World, beach and other attractions.
Cons: Charge for parking was kind of a bummer, should be included in the room rate.
Location: The walking path that runs along Shelter Island was nice.
Friendly staff, clean, nice views. It was nice that they had a restaurant on the premises although service was a bit slow.... the view while you wait of the boats in the marina was great. Pool looked inviting but we didn't didn't a chance to use it as our schedule did not allow. Comfortable beds. Quiet. Free Wi-Fi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Our second stay at Bay Club Hotel & Marina!

Posted Mar 25, 2015
We stayed here last June on our road trip from San Diego to La and San Francisco. We had such a great time we spent another week in San Diego and had to stay again. Our hotel room was clean and spacious. The food and drinks at the restaurant/bar area are delicious and well priced. Room service isn't outrageous you can get a burger and fries for 10$ plus a small room service fee. The pool and hot tub area are clean and have a beatiful view of the marina. We will be back!!