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There were more dogs staying there than people. We were not informed of this at the time of booking. Decor is dark and dirty and to top it off there was a vehicle break in the first night we were there.
Tajinder
Stayed 2 nights in Apr 2024
Response from FOM on Apr 16, 2024
I'm sorry to hear that you had a less than satisfactory experience during your stay with us. We understand how important it is to have all the necessary information before making a booking, and we apologize for any miscommunication regarding the presence of pets on the property. Regarding the decor, we are continuously working to improve the aesthetics of our hotel and enhance the comfort of our guests. We take security concerns very seriously and are sorry to hear about the vehicle break-in. We have taken steps to address this issue and are committed to ensuring that our guests feel safe and secure during their stay. . We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.
We had a very Pleasant And comfortable stay. The breakfast food was excellent. The pool area was lots of fun. There were 8 of us And we all enjoyed our stay.
Being a pet friendly hotel it would have been nice to have a good fenced in area for dogs to do there business. Other than that hotel was very nice and clean. Really comfortable and quite. Continental breakfast was well planned out and tasted delicious.
Hotel is old and needs some upgrades. The jacuzzi was hot but the jets were not strong. Breakfast was good and the servers setting up the breakfast were very nice and helpful. Cleanliness in the common area like hallways and elevator and ice maker area could have been better.
Staff was helpful, friendly and polite. The Jacuzzi had very low pressure on the jets. Could hardly tell the jets were on.
Mark
Stayed 2 nights in Dec 2023
Response from fom on Jan 5, 2024
Thanks for the review.
6/10 Okay
Ryan
Traveled with family
Dec 17, 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Very dated hotel. No USB connectors anywhere. The people above were super noisy at 12 o’clock at night and again at 3 AM. Pillows were really really small nobody at the front desk to help.
Everything was great until I found a used pimple patch star in the sheets.
Stephanie
Stayed 1 night in Dec 2023
Response from Front Desk Manager on Jan 11, 2024
Thank you for the review.
8/10 Good
Lisa
Traveled with family
Dec 7, 2023
Liked: Cleanliness, staff & service
Prefer more comfort
The quality of the beds were ok. We prefer firmer beds and pillows. The breakfast was decent but when we went down to get waffles at 9:30am, they were out of batter. We were told that was all, even though breakfast wasn't over till 10am.