Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Nice Hotel Centrally Located For Getting Around

Posted Feb 28, 2015
Enjoyed our 5-night stay at this hotel. Was there with my 13 year old granddaughter. Found it very clean and comfortable. Nice to have the breakfast buffet in the morning and appreciated having the shuttle to and from airport. It was a quick walk to the Harbor and Little Italy. Only a couple of blocks from Santa Fe depot and transit stops if you want to use public transit, which we did to get to Sea World, Zoo and Balboa Park. Much cheaper than taking a taxi or renting a car. Had absolutely no problems getting where we wanted to be and staff were very helpful with directions when asked. Close enough to walk to downtown and Horton Plaza. Many good restaurants close by. Staff were always very helpful and friendly. Hotel was undergoing renovations but did not seem to be a problem for us except for a couple of days when we couldn't use the pool. I would definitely stay here again though! Only problem I have had was that I left my camera in the room. Thank you for the housekeeping staff for being so honest and turning it in; however, after a week, 3 emails and 2 phone calls I am still waiting for a response to the information I have provided for having it returned to me. After the service I received while staying at the hotel, I am surprised and disappointed.
2 out of 5
by A verified travelerfrom Bothell, Washington

Under Construction

Posted Feb 22, 2015
Pros: Nothing! Absolutely Nothing!!
Cons: Communication! Marketing! Advertising! Turn a negative experience in to a positive.
Location: Walk 2-3 blocks to the Santa Fe depot and take the trolley or busses... don't use the taxis. The trolley system takes you essentially everywhere.
Unaware that the hotel was under construction. Paid full price. Pool/s not available. (Moi) at front desk of Best Western Bayside Inn, San Diego, seemed shocked that we were unaware and walking in to a construction zone. Confirmed our shock via providing a copy our confirmation from Expedia. No communication of events in community, i.e. Fat Tuesday, by the hotel. Took 16 year old to Gas Lamp District only to discover everything had been shut down in preparation for Mardi Gras. Advanced warning by staff would have been helpful. Failure to communicate between the property and Expedia was evident and unacceptable. I will not be recommending Expedia or Best Western Bayside Inn, San Diego, to anyone unless this unfortunate college scouting trip can be turned around from a negative to a positive. I cancelled another property to stay here... only to find this out! Extremely dissatisfied Washingtonian.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Clara

Very nice hotel once lobby construction done

Posted Feb 16, 2015
Pros: Comfortable beds, very clean, balcony with each room and great customer service.
Cons: Lower rates with construction in lobby and front walkway.
Location: Close to USS Midway, ocean and half mile from the gaslamp district. Many things in walking distance.
Best Western is a reliable hotel. I had good customer service. The front entrance and lobby were filled with construction and initially was disappointed. First room was a smoking room and they were unable to find a vacant non-smoking room the first night.The staff made up for it by allowing us to trade rooms the next night with no issue. Rooms and beds quite comfortable. I would stay with them again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom McMinnville, Oregon

Great place to stay

Posted Feb 11, 2015
Pros: The staff and location in the city.
Cons: Nothing
Location: Walking to food and city transportation
I was very happy. Great staff and location. I will come back and use them again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2015
Great! Easily accessible to attractions in the area. Convenient restaurant next to hotel. Great view of the bay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Very convenient to everything!!!

Posted Jan 28, 2015
The hotel was under construction which was annoying and noisy, however its was a great location to everything and this and the great staff more than made up for it!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Good hotel and easy to get around

Posted Jan 12, 2015
Pros: We enjoyed the location. Not quite in the busy section of downtown and super easy to walk everywhere from there.
Cons: The colour of the doors are not aesthetically pleasing (mustard colour). The sunday shuttle gentleman should not smell of smoke when escorting people
Location: Previously me tioned above. Good location, easy to get around. Gaslamp close, close walk to waterfront.
The hotel is still undergoing renovations and the colours of the room doors are not pleasing to look at, however the inside of the rooms were clean and spacious. The staff were very friendly. The breakfast in the morning which is included in the package was good. The wifi worked quite well in the rooms. This hotel is a quick walk to the waterfront and easy to walk to the gaslamp district full of shops and restaurants. Very central and easy to get around from this hotel. We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

鄰近車站,附近有超市

Posted Jan 5, 2015
Pros: 對面馬路就有超市。
Location: USS Midway Museum,Little Italy Farmers Market
好:對面馬路就有超市。 早餐選擇好豐富,有米飯提供。 服務態度非常好。 房間有露台。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Good Hotel near Little Italy,San Diego

Posted Dec 27, 2014
Ideal Hotel for staying with family. Located in Downtown near Little Italy and major tourist attractions. Breakfast is excellent. Has good options for Dinner in the adjacent restaurant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom México DF

Hotel muy cerca de atracciones

Posted Dec 16, 2014
Pros: La limpieza y la comodidad
Cons: Solo variar mas el desayuno
Location: Está muy cerca Little Italy con muy buenos restaurantes, USS Midway CV-41 (portaviones-museo), Gaslamp Quarter (restaurantes), Petco Park (baseball).
La estancia en este hotel cubrió todas nuestras espectativas, a pesar de que está en remodelación (Diciembre 2014) no vimos polvo, no escuchamos ruido de los trabajadores. Empleados muy amables y dispuestos a ayudar en todo momento. Eduardo en restaurant excelente persona. Muy buena opción y centrico.