Ratings based on 1,509 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Overall Stay view of harbor & downtown

Posted Apr 17, 2014
I travel a lot for work the staff was some of the most friendly I've come across & the rooms were great for the money.
5 out of 5
Recommended
for Everyone
by A verified traveler

BEAUTIFUL!!!!!

Posted Apr 14, 2014
Pros: Location and beautiful
Cons: A bigger coffee pot and a continental breakfast would be great!!!
Location: Awesome!!!
This was the most beautiful and most fun hotel we have stayed at. We loved every minute and would come back in a New York minute!!!! Only stay longer!!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly saff. Nice stay

Posted Apr 10, 2014
Great experience. Friendly staff. Will stay here again
5 out of 5
Recommended
for Everyone
by gordon from wales

Location

Posted Apr 10, 2014
Pros: area bar and food views great stay
Location: San Diego loads to do and see
Great location great stay everything good about our stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Short weekend in San Diego

Posted Apr 8, 2014
Was able to see and everything I wanted to in San Diego for a short weekend in the spring. Complementary bikes were a huge bonus.
5 out of 5
Recommended
for Everyone
by Guy from N.C.

Besr Western Island palms hotel

Posted Apr 7, 2014
Pros: Very quite,very clean
Cons: ??????????????
Location: Perfect location,near downtown san diego,zoo,parks,old town san diego,navy base.
wonderful location,near downtown san diego.right on the harbor,couldn't ask for anything better!!!!!!!!
4 out of 5
Recommended
for Families
by Sara from Camarillo, CA

Beautiful suite overlooking the harbor.

Posted Mar 31, 2014
Pros: The room and the staff.
Cons: Our first room service meal was cold. The fried calamari was cold and the seafood bouilebase soup had a creamy unpleasant texture vs. soup. Strange
Location: Close to what we wanted to do. Son had a track meet at Point Loma college. Played downtown for a day. Enjoyed being near the water. Great location
The hotel staff was over the top accomodating especially the front desk. Locked my keys in my car and had to pick up my son at the train station. They went over the top to help me and turn an uncomfortable situation into a great trip. The shuttle service picked up our son and my husband the following day and we had a very memorable trip. Humphrey's had the most amazing Sunday seafood brunch. Fish tacos at the hotel were also fabulous. I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Exceeded Expectations!

Posted Mar 30, 2014
Pros: Friendly Staff, cruiser bikes available, location, room cleanliness. Views of harbor and boats sailing in and out, small playground nearby,
Best Western Palms hotel was very comfortable for my family of four. The check in staff was friendly and helpful. The room was larger and more updated than my impression from the photos on-line. The hotel is across the street from the main harbor but convenient access to the walking/running trails and a good location to get to various attractions around San Diego. We liked the more mellow feel of Shelter Island as we have stayed near Mission Beach and Mission Bay.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is Excellent!

Posted Mar 26, 2014
Pros: The locations is convenient to all of the sights. It has a very relaxing atmosphere.
The rooms are spacious and very comfortable. The staff is top notch, the food was wonderful. We will be coming back and staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the bay very accomodating staff.

Posted Mar 25, 2014
Pros: Location, comfort and view of San Diego.
Cons: TV remote ease.
Very nice hotel, friendly staff and great location.