Ratings based on 2,049 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom vacaville, ca

Great hotel on the marina

Posted Jan 27, 2015
Needed a nice inexpensive room near the Sheraton hotel for a conferences. Best western island palms was exactly what I was looking for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely area and rooms

Posted Jan 24, 2015
Very nice rooms. Wonderful staff and excellent restaurant. Only difficultly occurred as we arrived by taxi and my mother has difficultly walking, even using handicap room for her, we had to walk 3 buildings away to our room. No airport shuttle anymore, we believed from the website that there was. Still all in all, a lovely place to stay and convieunt to the airport.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, BC

Very Good Hotel

Posted Jan 24, 2015
We enjoyed our stay at this hotel. Two pools and hot tubs were heated and clean. Beautiful views overlooking boat parking on one side and view of distant downtown San Diego. Pier across the road is active with fishing enthusiasts. Lovely walks along waterways with seating and picnic tables.
5 out of 5
Recommended
for Couples
by A verified travelerfrom pembrokeshire

Very nice hotel

Posted Jan 20, 2015
Pros: Almost everything .
Cons: I didn't notice anything that needed altering.
Location: As I've said above, numerous restaurants close by and others within easy driving distances. The airport, cruise terminal and downtown nightlife are to
This hotel is in a quiet location which suited my needs. The staff are normal and very friendly. If water's your thing then you'll be pleased to know your surrounded by it and a fabulous Marina on the north side of the hotel. There are enough amenities , pools jacuzzi etc to keep you occupied. The breakfast was good and reasonably priced. There are many restaurants within easy reach of the hotel of varying types, with several within easy walking distance. Thoroughly enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Very quiet and scenic location. Perfect

Posted Jan 18, 2015
Pros: The hotel had everything we needed and we felt very comfortable there.
Cons: Nothing. Its a great location and very beautiful scenery. The pool and rest area was very relaxing.
Location: We grabbed a shuttle and checked out Old Town San Diego. We also managed to do a bit of shopping and we ate all our meals in the Reataurant in the hot
My wife and I enjoyed our stay. The staff was very helpful and the environment was relaxing. We will recommend this place to our friends and family.
4 out of 5
Recommended
for Everyone
by A verified traveler

short term visit

Posted Jan 15, 2015
We needed to schedule a trip on short notice due to a death in the family, and this hotel helped us and other family members schedule on short notice and made our trip comfortable and easy. Thanks to the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

GOOD LOCATION

Posted Jan 15, 2015
Pros: location is excellent
very clean and quite and the location is excellent
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Rosa

Quiet Beauty

Posted Jan 6, 2015
Pros: The location was near to the airport, but had beautiful views of the city and harbour. The restaurant had reasonable prices and was excellent.
Cons: Provide a pillow and throw for the couch.
This hotel was well situated for someone seeking a very comfortable hotel in a beautiful, quiet location. It has access to a pedestrian walkway along the inlet beach with beautiful views of the city and harbour. The staff was helpful and very friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toledo

Great Hotel. Bad thermostat!

Posted Jan 6, 2015
Great Resort hotel on shelter island. All aspects of this resort were fantastic except for our room thermostat, which had to be hot wired by maintenance at 2am not once but twice. It was 39' at night over New Years. We were cold!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
A nice but older motel updated without increasing room sizes.