Ratings based on 1,556 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton, Alberta

Best hotel we ever stayed at.

Posted Jul 22, 2014
Pros: It was all good. Great views, cool pools and feels like a holiday staying here.
Wow what a great hotel. We are already planing our stay here for next year.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Beautiful location, very easy to access.

Posted Jul 17, 2014
The staff was very friendly and the atmosphere is very relaxing. We have stayed at the Best Western Plus Island Palms several times and it will be our how to hotel when we visit San Diego in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Central Coast, NSW, Australia

Convenient Position. Reasonable Rates.

Posted Jul 16, 2014
Pros: Convenient location. Reasonable rates. Good restaurant. Pleasant staff.
Cons: Air conditioning needs improving. Greater pillow selection needs to be offered. Laundry use should be free of charge.
Location: Close to San Diego City centre, Sea World and the airport. Sea World was wonderful. Pleasant harbour environment.
This hotel was conveniently located and had lovely views of the mania from the restaurant which served good food. The pool was a good size and the staff were helpful. Our biggest disappointment was that the air conditioner was too loud and could not be adjusted so we had a very uncomfortable, hot evening on the second day of our stay. When asked how our stay had been by check-out staff I mentioned the air conditioner and they promptly took off any charge for parking and said they would address the problem. The other issue was pillows which were too soft. I probably should gave requested a change but as I had asked for firm pillows upon booking, I expected that would have been done.
5 out of 5
Recommended
for Everyone
by A verified traveler from bdg

Very nice hotel. Near the beach

Posted Jul 15, 2014
The hotel is very nice. The room looks like a one bed room apartment so its huge if it is for 2 people plus we got a sofabed for the kids. Its totally worth the money we paid for. The downside is there is no public transportation around the place. You got to have your own, rented car or taxi to get around the city.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Close to San Diego City and Beach

Posted Jul 15, 2014
Cons: Quality of mattress on sofa bed, needs replacing!
Location: Great location, close to everything all attractions and restaurants
Quiet and nicely laid out, pool very good staff very helpful, great of families
4 out of 5
Recommended
for Everyone
by A verified traveler from Pacifica, Ca.

Great location, clean facilities, thin walls

Posted Jul 14, 2014
Two pools, free tennis and bikes, clean room, large bathroom. The only bummer was thin walls. This was our second stay here and had the exact same experience. The neighbors tv sounded like it was in our room! Other than that our stay was pleasant - great views and location.
3 out of 5
by A verified traveler from Rancho Mirage CA

This hotel is just OK

Posted Jul 12, 2014
Nothing special, comfortable bed, clean room and nice bathroom. But noisy air conditioner. ( through the wall) blasting on the bed all night. For the price there's options on Shelter Island that I'd go to first, Humpherys is overall the best.
3 out of 5
Recommended
for Everyone
by A verified traveler from PHX

Decent hotel, but this is a time share property

Posted Jul 10, 2014
This was a decent hotel, not great, not bad. There are several buildings, and we were in one about two away from the lobby/restaurant, etc. We had a pool side room, and it was a bit noisy at night, but that was to be expected. The room was very large, two beds, and a little kitchen area, but it felt like it was 1/2 hotel, 1/2 timeshare property. This property would be great if you're planning on fishing and sailing, and it is very close to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Temescal Valley

A nice Best Western

Posted Jul 9, 2014
Pros: Comfortable, for a beach hotel.
Cons: Need some more sunshades in the pool. There are just three, over three small tables, leaving all the loungers exposed to the full sun.
Stayed over the 4th. Good location and facilities. Didn't use the restaurant for dinner, but breakfasts were good and good value, too.
3 out of 5
by A verified traveler from Australia

Great Location

Posted Jul 7, 2014
Pros: Location
Cons: Our block the rooms need an upgrade
Location: Marine, close to the City and Airport but in a quite location
Great location and friendly staff, our room was a little tied but still OK, the major issue we had was the room had an adjoining door to the room next door so the sound proofing was very poor. Out of the 5 night stay 3 were disrupted by noise in the late / early morning. If you are booking this hotel watch the adjoining unless this is what you require