Ratings based on 2,302 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Posted Jun 24, 2015
Excellent hotel. Beautiful scenery. Great location. 5mns from coastal beach and great restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Father's Day Weekend.!

Posted Jun 23, 2015
Cons: Bar prices on drinks should be much cheaper.
We had an awesome weekend staying here. Great location. Nice pools for the kids to enjoy as well as adults. Great food. Bar drinks a bit pricey. Late check out should be longer than just 12:30. Overall...I will return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Vallely in California

Very close and central to downtown.

Posted Jun 23, 2015
Cons: The food was brought to us cold but they compted us for the meal. The waitress had left the food sitting for too long.
Lovely view of the Marina on each side of the Hotel. Beautiful grounds. Will stay there every time I visit San Diego.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Getaway weekend with husband

Posted Jun 22, 2015
Pros: Loved the room and the bed and the customer service at the front desk. Housekeeping did a great job as well. The location was good.
Cons: The restaraunt
Location: This hotel is located in a harbor. There are lots of restaurants in the area, water nearby, great places to walk. It's not that far from Mission Beach
Good check in experience. We loved our room. It was so cozy and cute and the bed was AWESOME! Nice little private patio. Parking situation was not great. But every where in San Diego this weekend was packed. So good for them for having a full house. Was not impressed with the restaurant at the hotel, at all. We waited for a few minutes to be seated, while 3-4 people passed us standing there and didn't say one word. The drinks we ordered tasted like watered down orange juice. I don't even know if there was actually alcohol in them. Our food took forever and it wasn't even busy. My husband's food was pretty good, I ordered the Filet Mignon, it was horrible I don't think I have ever said that about a Filet Mignon ever. Everything else though at the hotel was great.
4 out of 5
Recommended
for Everyone
by A verified traveler from Livingston Scotland

Nice hotel on Shelter Island.

Posted Jun 19, 2015
Pros: Location, location, location
Cons: Needs refreshed
Location: Safe walking and boat watching, downtown, Mission Beach and other attractions easy by car.
We have returned to Island Palms a few times because we love it's position in the Bay. Although it is still a comfortable place to stay we felt this time that the decor is getting a bit tired, The stair carpets in our building were worn and patched and the whole feel of the place needs refreshed/updated. The cushions on the loungers at the pool were dirty looking and it's only the start of the season. Although our room was clean when we arrived the daily housekeeping was not great - trash not emptied one day and coffee tray not replenished, bath and toilet not cleaned well -attention to detail lacking. Our overall impression was a hotel going backward a little. Perhaps getting a little complacent living on it's reputation.
5 out of 5
Recommended
for Everyone
by A verified traveler

E.g Nice hotel with great setting by water

Posted Jun 17, 2015
very nice. Would have liked option for other rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Posted Jun 16, 2015
Pros: Most everything. It's been a satisfying experience for me and the family for a very long time.
Cons: For me, there is little, if anything, needing improvement.
Location: Great location. You are literally only minutes away from the airport, downtown, Balboa Park, Mission Bay attractions, Sea World, zoo, and Coronado.
We had a wonderful weekend experience. Have been staying at the Island Palms location for almost thirty years, vacationing with family from the East Coast and have never been disappointed. It's always nice to find that some pleasures and expectations are still there. Staff was very friendly, especially Robin, our breakfast server, who greeted me early with a big smile and fresh cup of coffee, even before the kitchen opened.
4 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen

Posted Jun 14, 2015
Nice hotel. Clean except for the carpets. Rental bikes provided which was great.
3 out of 5
by A verified traveler

Lage ist sehr gut, aber Zimmerduft war schlecht

Posted Jun 3, 2015
Pros: Lage
Cons: Zimmerteppich erneuen
Location: Am Wasser, Ja
Lage ist genial, aber die Zimmerluft war unangenehm (wegen die Teppich)
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent, England

Pleasant low level hotel by Marina and Sea

Posted Jun 1, 2015
Pros: Good quality hotel with nice views and pool area's.
Cons: Breakfast should be included within the price.
Location: Food locally was 15 to 20 mins walk, found a few good breakfast places heading off the Island, also Bali Hi Restaurant very good but petite portions.
Very clean and tidy accommodation with ample parking We were on motorcycles and were provided with covered parking, which was quick access to the room. Room overlooked the Marina which was very pleasant, spacious and clean. Bar area was cosy and food and drink was reasonable value for money. Laundry area available which was useful after travelling by motorcycle, so we could get some clothing washed and dried while relaxing in the nearby bar area.