Ratings based on 1,403 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Joan from Arizona
Posted Dec 1, 2013
Pros: Updated room. Location Nice staff.
Cons: Carpet was coming ragged around the tile.
Location: Wonderful Shelter Island location. Driving distance close to everything.
View great with nice balcony overlooking the bay! Watched boats go by. Loved the updated room. Great beds and bedding. Staff are very nice and helful.
for Everyoneby uk traveller from uk
Wish we were staying longer!Posted Dec 1, 2013
Great location, staff were very helpful and friendly. Would recommend to anyone!
for Couplesby Ben from New Zealand
Posted Nov 26, 2013
Cons: The only thing we didn't like was small refrigerator size.
Location: Was a perfect location for our needs, a short, easy drive to San Diego Zoo and SeaWorld. A nice spot on Shelter Island. Handy to shops.
We had excellent service from the staff from check-in to departure. The room we had overlooked the Marina with a sliding door leading onto balcony, recommend paying the little bit extra to get the Marina view. The resort also had 2 heated pools and spa pools. The room was great size with 2 queen beds. Great range of entertainment options in room with TV, movies and Gamecube.
for Everyoneby A verified traveler
Posted Nov 22, 2013
for Everyoneby J. Henry from Rancho Cucamonga, CA
Posted Nov 21, 2013
for Familiesby Jpapa
It wasn't bad but the room is too small.Posted Nov 18, 2013
I enjoyed in staying this hotel,very nice view and good staff. they are so friendly.... but the room size is too small.the way too small... I have two kids to stay together and there was no extra space in a room at all.When I opened the door, the bed was right there in front of it, attached together....so disappointed. If you have a plan to bring your kids together, it is NOT recommended. However maybe two people will be OK. I guess that the actual size of room is less than 150 sq.
for Everyoneby judy from thorold,on. canada
nice hotel with great staffPosted Nov 3, 2013
Location: we stay at the hotel
this is our second stay here and we will be back.the restaurant has great food at reasonable prices and the room was comfortable.
for Everyoneby Bryan from Christchurch, England
Lovely hotelPosted Oct 31, 2013
Pros: Great rooms
Lovely location and great facilities for a reasonable price. Would return and recommend to friends
for Familiesby A verified traveler
Good Hotel in a relatively peaceful locationPosted Oct 30, 2013
Pros: Good atmosphere, hotel personnel where very friendly and helpful
Cons: Service at the restaurant was lacking a little. Even though the restaurant wasn't too busy we had to wait a bit too long to get served.
Location: Even though it seems a bit far from amenities it is not, there were quite a few restaurants nearby as well as some grocery shops.
We really enjoyed our stay at this hotel. It was a quiet, secluded strip of land but close enough to many amenities. Also if you enjoy looking at military helicopters and ships etc this would be the place to stay as it is right across from the naval base.
for Familiesby Savs from Perth
Great staff, views and foodPosted Oct 29, 2013
Pros: Friendliness of staff, given relatively small made to feel personal, good pool and lovely hot spa plus marina setting. All in all, very good VFM.
Cons: Location - but this isn't obviously easy to improve.
Location: We visited the zoo, USS Midway and Seaworld. Can recommend using Green Vehicle Guide fixed price psuedo taxi service to get to main attractions.
My wife and I plus children (12 and 9) thoroughly enjoyed our stay at Best Western Island Palms in San Diego. The rooms were clean and tidy and the views of the marina were stunning. All staff were very friendly and helpful. The only negative was the location in that the closest bus stop is a 10-15min walk away.