Ratings based on 2,122 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not for business travelers...

Posted Jul 29, 2015
The Internet in this place is horrendous. Worse, the staff simply could care less. I ended up switching hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern California

Awesome experience

Posted Jul 28, 2015
From the moment we arrived everybody was so friendly. The drivers for our shuttle were great. In our last day my friend lost her wallet, the driver pick us up very quick from legoland, the driver wait for us to make sure we found it and thankfully we did. The driver offered to takes all back to legoland to continue our day with the kids. To me one of best example of customers service. Even after checking out of the hotel we were offered to continue use the shuttle at not cost. Definitely one awesome experience for me, my son, and my friend's 2 kids! We will be returning for sure.
4 out of 5
Recommended
for Families
by A verified traveler

Nice stay

Posted Jul 27, 2015
Nice stay. Close to Legoland and the outlets. Breakfast could use bacon.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Great customer service.

Posted Jul 25, 2015
Nice visit . Staff was friendly and helpful . Close to Legoland, beach and stores.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Pros: Location
Location: shopping, legoland, beach
Close to everything we wanted to see, many food pleas to choose from. Pool was great. Family oriented.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location

Posted Jul 25, 2015
The staff was always very friendly and helpful. We especially appreciated the shuttle that picked us up and dropped us off at the train station, LEGOLAND, beaches, etc. in such a timely manner. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice Hotel, Great Price

Posted Jul 22, 2015
Some areas look a little old but rooms were nice enough, clean, comfy and was perfect for a couple day Carlsbad stop
4 out of 5
Recommended
for Everyone
by A verified traveler from manchester uk

Nice hotel, near beaches & outlet malls

Posted Jul 22, 2015
Pros: Good pool
Cons: Breakfast service area too cramped so lines get long even if you just want juice
Location: Must try Blaze pizza and Rubios in the outlet mall opposite the hotel Beaches were excellent
It's the hotel with the windmill attached about 200 yards from I5
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

convenient for Families to Legoland

Posted Jul 22, 2015
Pros: staf
Cons: there is always something to improve everywhere.../incl. my House/
Location: typically turist oriented.........no grocery, fruit/vegetables stores around.......
Shuttle Drivers are very helpful and friendly......I found old water bottle /not ours/ under the bed Breakfast same every day - boring..........
2 out of 5
by A verified traveler from Phoenix, AZ

Needs to be remodeled

Posted Jul 22, 2015
It was clean and the staff was nice. The bathroom had visible mold spots and rust, and no ventilation. The breakfast was not very good, mostly consisted of questionable egg patties and cereal. Overall it was a good place to stay for us since we didn't expect to need a hotel for the night but I would not choose to stay here for a vacation.