Ratings based on 969 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from sacramento,ca

Great location

Posted Jul 21, 2014
Location and price is great . Free breakfast and wifi is also included. The room I had one 1st floor( don't get any rooms by stairs you hear doors slamming and everyone walking up them ). Hotel is old but they make the best of it
Comment from Hotel Management
Aug 12, 2014 by Cris, Hotel Management
Thank you for staying with us. We appreciate your business
4 out of 5
Recommended
for Everyone
by A verified traveler

Need room in Gas Lamp area

Posted Jul 14, 2014
Pros: great staff and breakfast
Location: lots of restaurants in the area a short distance away. About a 20 minute walk to the USS Midway and Sea Port Village etc.
Needed a one night hotel in the Gas Lamp area. Was handy location and they picked you up from airport at no cost via shuttle. Staff was great and the hot breakfast in the morning started the day
Comment from Hotel Management
Aug 12, 2014 by Cris, Hotel Management
Thank you for the nice review. We know you have many choices and we appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from East Bay

Great location!

Posted Jul 13, 2014
Pros: Even though is was in the Gas Lamp, it was very quiet at night...no street noise at all!
This hotel is an excellent value! The staff is friendly, the hotel is very homey, and the location is great! Walking distance to many restaurants and caf├ęs. Minutes away from key points of interest. The continental breakfast was very generous; the basics, plus waffle station, scrambled eggs and sausage. The location is very easy to get to, and the on-site parking was perfect...not covered, but wide, assigned spots for a nominal surcharge.
Comment from Hotel Management
Aug 12, 2014 by Cris, Hotel Management
Sounds like you had a great time. Thanks for the review
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Very nice hotel. Great location!

Posted Jul 6, 2014
Pros: Location was great. Room was nice and clean. Very good price.
Had a great stay. I highly recommend this hotel.
Comment from Hotel Management
Aug 12, 2014 by Cris, Hotel Management
We appreciate the recommendation!
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, SK, Canada

Very convenient hotel close to harbour

Posted Jul 2, 2014
Pros: Breakfast
Cons: Air conditioner was a bit noisy
Location: very good location to the harbour for sight seeing and shopping
Enjoyed our stay. It had a very good breakfast and was a quiet hotel.
Comment from Hotel Management
Aug 12, 2014 by Cris, Hotel Management
I'm glad you enjoyed the breakfast. Thank you for your business.
4 out of 5
Recommended
for Everyone
by MR DavidOZ from Melbourne

good hotel near gaslamp

Posted Jun 16, 2014
Pros: Location
Location: Lots of bars food
Good hotel good breakfast great location lots of fun in bars at happy hours
Comment from Hotel Management
Aug 22, 2014 by Cris, Hotel Management
Thank you very much for such a nice review
3 out of 5
Recommended
for Everyone
by matt from LA

In the heart of gaslamp.

Posted Jun 10, 2014
I love that the hotel is in the heart of gaslamp within walking distance of everything . The hotel is okay . Better than a motel for sure . The room is very very small. I was told that it was a non smoking room but it smelt musky. If I were to stay a little longer in gaslamp I would rather pay a few more bucks for a nicer hotel .
Comment from Hotel Management
Aug 21, 2014 by Cris, Hotel Management
Thank you for your feedback. We usually open the window in all rooms after a guest checks out. I will share your comment with housekeeping to ensure they are doing this.
3 out of 5
by A verified traveler

Small smelled funny

Posted Jun 2, 2014
When we checked in the staff kept saying there were no rooms available. When what she meant was they were not ready yet. When checking out staff was wonderful. Turned keys in forgot a bag they let me back up and called a cab for me.
4 out of 5
Recommended
for Everyone
by A verified traveler

A bargain for the price.

Posted Jun 2, 2014
Pros: The rooms had a refrigerator and the hot breakfast was quite nice.
Cons: Air conditioning
The hotel was very nice. The staff was helpful and the hot breakfast was good. The only complaint was the air conditioning in the room was set and one could not control it. Our room became quite hot during the night and there was no way to turn the air up to cool the room down.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 28, 2014 on Hotels.com
Older building but clean. No complaints since its right smack in the middle of everything!