Ratings based on 1,472 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Calgary, AB

Hotel close to seaworld, zoo and bus terminal

Posted Aug 20, 2014
Pros: I like the hotel shuttle that takes you to places like seaworld, zoo, bus terminal etc which helped us a lot. Clean room & friendly staff
Cons: Microwave for guest use. proper computer and better internet/wifi. More choices for breakfast
Location: The location is great. It's close to the terminal where you can get buses, trolleys and trains to take you anywhere even to other cities like LA.
Experience overall was ok for the most part. The staff were friendly and room was clean. Didn't like that fact that the breakfast area gets really dirty because people make mess and don't clean up after themselves. Well, they can't please everyone but our experience was great and will definitely go back to comfort inn. I love that fact that I can take transit to go everywhere and don't have to get a rental car or pay for parking every night. Save us some money. The kids love it too. I will advise anyone going there for the first time to make sure you get food from the airport before heading to the hotel especially if it's late cause the only restaurant close by doesn't open till late. There is a store that you can get some snacks/sandwiches for the night but it's pretty expensive (they will come pick you up and bring you back to the hotel) If you are a pizza lover then you can order pizza to your room too.
4 out of 5
for Everyone
by A verified traveler from Orange County,ca

Nice access

Posted Aug 19, 2014
Pros: We loved our room was great for the kids.
Cons: The pool temp and more availability of the towels.
Location: Restaurants near by, and near all activities, not far from attractions at all.
We had a great stay with the family room. Was great and staff was friendly. In good area with access to freeways and other areas. The pool however was a little cold at night and we had to wait about 30min for our towels.
3 out of 5
by A verified traveler

Smelly room and very close to freeway ... Noisy !

Posted Aug 18, 2014
Overall the facility was ok but lacked on details. The room smelled and hotel was stuffy and humid... The free breakfast was chaos and so we ditched it the last 4 days of our trip
3 out of 5
by A verified traveler

Nice, clean but small

Posted Aug 18, 2014
Pros: Breakfast, clean
Cons: Provide enough tower
The Suite is small, They didn't provide enough towel and shampoo, conditions. We must ask for every 5 night that we stay for the supplies. They must know we have 6 people when we booked and check in.
3 out of 5
by A verified traveler from hauffen

overall experience was average.

Posted Aug 16, 2014
overall experience was average. I feel that the cost of the hotel was high, but I expected a better location and hotel.
3 out of 5
for Everyone
by A verified traveler from Inland Empire

Posted Aug 15, 2014
Pros: The staff was responsive when we needed a telephone cord and extra pillows.
Cons: The hallways and elevators were very warm and stuffy. Improving the ventilation would be good.
Location: The location is good for a lot of San Diego activities. We were in town for a football game at Qualcomm and found it very easy to get there and back.
The online booking was very easy and there were no issues when checking in.
4 out of 5
for Everyone
by A verified traveler from hobbs nm

Posted Aug 9, 2014
Need to improve breakfast Room to small the food was good
5 out of 5
for Everyone
by A verified traveler

Good hotel, very clean, awesome staff.

Posted Aug 2, 2014
Pros: Pretty much everything
Cons: Parking is to small for SUV
Location: Great location
Good hotel, very clean, awesome staff. Great location. Parking might be a little bit small but there is plenty of space. Breakfast, it’s the same as the most hotels. I would go back to this hotel again and I would recommend it to everyone.
3 out of 5
by A verified traveler from AZ

Parking is HORRIBLE!

Posted Jul 26, 2014
Overall our stay was good. Room was comfy, bathroom is ridiculously tiny! The elevators were small, slow & usually packed. The breakfast room is insane! Super crowded, the selection was good, it was more of a continental breakfast than a hot breakfast (their "hot" breakfast was biscuits & gravy 2 of the days we were there and sausage & eggs 1 day. Also had waffles.) The parking lot is absolutely a headache! Something needs to be done with that thing! The spots are way too small especially for an suv, my doors were dinged & scratched, get there early to find a decent spot!
1 out of 5
by A verified traveler from san diego

Terrible room and uncomfortable

Posted Jul 24, 2014
Cons: The overall experience has to be improved along with the size of the room. Sink was too small and felt like I was in a motel not a hotel.
The conditions of the room were terrible and didnt look clean. The pull out sofa bed was like sleeping on nails and therefore couldn't sleep. I and another person have back pains now because of it. Television selection was terrible and the air conditioning was very poor quality. Overall experience was a zero, won't go back again.