Ratings based on 1,395 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Good value for families

Posted Apr 15, 2014
Pros: location
Cons: Breakfast area, needs to be cleaner
Not bad overall, wasn't very impressed with their breakfast area.
2 out of 5
by A verified traveler

Won't stay again.

Posted Apr 13, 2014
Way to close to the highway. Traffic noise was to much. Knowing that we had 3 kids with us, the sofa bed was nothing but fabric and springs. They didnt sleep good at all. One chose to sleep in the floor. Tiny tiny vanity. And again a room for 6, didn't go over well. The bathtub drained while taking a bath. The queen beds was about the most comfortable thing about the room. Pool area was nice, and liked that they had a laundry facility.
4 out of 5
Recommended
for Everyone
by Gayle from Biisbane, Australia

Great service.

Posted Apr 11, 2014
Great service and friendly staff, awesome breakfast free shuttle to local attractions would stay again.
3 out of 5
Recommended
for Everyone
by sheri from Edmonton, Canada

Good stay, lovely people

Posted Apr 11, 2014
Pros: The staff was very friendly and helpful. The shuttles were very convenient. The location was good: close to a mall, Seaworld and the zoo.
Cons: The smelly hallways. They smelled like rotting garbage.
Location: The mall is within walking distance, with several restaurants at the mall and nearby.
The staff was very accommodating, and the shuttle drivers were fantastic. Breakfast was okay. The only negative comment would be that the 4th floor hallways really smell awful. They did open the windows in the hall, which helped.
3 out of 5
Recommended
for Families
by A verified traveler

Nice hotel for families.

Posted Apr 9, 2014
The hotel room was clean. We had 2 adult children with us. Bunk beds were a little small for them. For the most part the room was nice and clean, bed was comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Family Hotel

Posted Apr 1, 2014
The breakfast room was so busy and over crowded but other than that our stay was very pleasant. We our a family of 4 and it was perfect and close to most attractions. We had a room right in front of the highway and it was a bit annoying to hear all the traffic all night but the rooms are awesome we were out all day just in time to come back at night and relax. The pool was great as well so perfect to have a heated pool! Overall a good stay/experience
2 out of 5
by A verified traveler

Hotel close to Seaworld

Posted Mar 28, 2014
Pros: Nice pool and separate rooms for kids and adults.
Cons: Better customer service and cleanliness.
Location: Very conveniently located to Seaworld and Zoo.
The hotel was fairly conveniently located to Seaworld and the beaches. The hotel staff was painfully slow during check in and check out.
4 out of 5
Recommended
for Families
by Maurita from Phoenix, Arizona

Nice, Clean and Convenient to everything!

Posted Mar 27, 2014
Pros: I appreciated the free shuttle, to nearby attractions, the free full breakfast that runs until 10am each morning and the rooms were nice and comfy.
Cons: Breakfast room could be opened up a bit more, a little chaotic. Make sure that you ask about parking, you can actually park on the street for free.
Location: Shuttle takes you to Sea World, the Zoo, Old Town and Gas Lamp Dist. La Jolla is 15 min. away in traffic! Mission Beach is about 7 minutes in traffic!
Overall the experience was great! The staff was friendly and very accomodating. The shuttle drivers offered advice on nearby attractions including places to visit in Old Town that were kid-friendly or not so much. I also appreciated the extra tidbits about navigating the zoo, as well as they told me to save money at Sea World on purchasing a stuffed animal, because they gave Shamu dolls to my three children for free at the hotel, plus coloring books! Nice touch!
4 out of 5
Recommended
for Families
by Paul from Manila

A Pleasant experience

Posted Mar 21, 2014
Good hotel for families. Very friendly and accommodating staff. Clean. Nice pillows.
4 out of 5
Recommended
for Families
by Paul from Victoria B.C.

Great Room!

Posted Mar 20, 2014
Pros: Staff, pool although the whirlpool could be better, good location. Free coffee in the lobby.
Cons: Whirl pool lacked the jet action necessary.
Location: Near Old Town. Great deals on the zoo and other attractions from the front desk.
Great room great Staff. Breakfast was okay, could use a larger room for the breakfast seating. Quiet on the non highway side of the Hotel. Our room was recently renovated and looked good. Will stay here again. Loved the courteous staff. Thanks.