Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
64% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from Gilbert, AZ

Hotel close to the beach, got a suite for good $$

Posted Sep 11, 2014
Pros: Comfortable room, friendly staff, good maid service, good price through Expedia. They gave us a suite that faced towards the ocean which we requested
Cons: Please fix Jacuzzi, elevator, make sure all lights are working in rooms.
Location: Spent 4-5 days at Ocean Beach, which is only 2 miles away.
We stay at this hotel every year. The last few years have been disappointing, as we look forward to the Jacuzzi after a day at the beach, and it has not been working the last few times we have been there. This year a lot of things were in need of maintenance. Only 1 elevator working, Jacuzzi not working, ice machine not working/out of ice, light over vanity in room/suite not working, shower worked but the pipes were super loud and sounded like they were going to explode, staff worker said there was gym access via pool if you slide card but there was no place to slide a card...not sure if there was even a gym available. The staff overall were friendly. Got a suite through Expedia for less than half the price if we were to get it through the hotel itself. Suite was very comfortable and roomy for a family of 4. Plenty of towels, soap, shampoo, lotion, conditioner, and maid service was great. Overall, just a lot of maintenance issues that needed to be taken care of. Will make sure Jacuzzi is working before we try and book our vacation next summer.
2 out of 5
by A verified traveler from FLORIDA

Posted Aug 7, 2014
Cons: CLEANLINESS!/
Location: RUNDOWN DOWNTOWN SECTION - VERY LITTLE BUT FAST FOOD DOWNTOWN
AREA IT WAS IN WAS NOT A SAFETY ISSUE -BUT NOT WHAT YOU EXPECT FOR$260. A NIGHT.
2 out of 5
by Ed Canuk from canada

Needing upgrades

Posted Jul 1, 2014
This hotel is in need of major renos. It is a low grade building charging four star prices.
1 out of 5
by A verified traveler

Posted Jun 30, 2014
The bathtub wouldn't drain, the toilet was leaking and the coffee pot didn't work!
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2014 on Hotels.com
2 out of 5
Recommended
for Families
by Jill

This traveler left a rating score only Posted Jun 10, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by dylan from California

Nice

Posted May 29, 2014 on Hotels.com
Not 5 star but very nice for the price and very clean
4 out of 5
Recommended
by Leo from Pomona

overall pretty good

Posted May 28, 2014 on Hotels.com
one thing i didnt like, i have to pay $7 for parking?! NO NO!
3 out of 5
by A verified traveler

nice hotel but horrible staff

Posted May 27, 2014
asked them to fix the hair dryer said they would and never showed up. asked for ice and never got any.
3 out of 5
Recommended
for Families
by Eddie

This traveler left a rating score only Posted May 24, 2014 on Hotels.com