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A water main had broken and the damage was being repaired. The staff was not able to use some computer systems but made excellent efforts to accommodate us.
Thank you for a wonderful stay.
This hotel is tucked away from the main road and freeway yet close to many restaurants and malls that are within walking distance. The staff is very friendly and helpful as well. Highly recommend this one!
The property needs urgent update. The price is way too high for the hotel current state. We traveled throughout Cal and this hotel was as expensive as other with very old, bad shape room, restroom and hotel facilities
Very comfortable, nice rooms, staff was friendly. Enjoyed the jacuzzi. Don't really understand being charged $15 a day just to park in the parking lot, it’s not like we have an option to park somewhere else. Already paying to stay, parking should be included. The lil bistro was ok pricey for what is served.
I liked the location .
I did not like the sleeping conditions! We needed separate sleeping areas. The main room was nice, bed comfortable. The pull-out sofa was hideous! The mattress was so thin, you could feel every spring! The bedding for this was also unbelievably bad! The blanket was so scratchy and thin. Reminded me of Girl Scout Camp! Then to add insult to injury, our bill listed a "Tourist Fee". Really??
It’s mine and my families first time , and our stay was just perfect even though it was just for one night it blew our mind of how clean it was from the moment you walk in . Receptionist at the desk was amazing just took amazing care of us even offered us water very nice . I would rate it 10 if I could . We are definitely going to continue to stay whenever we travel to San Diego .
The hotel was nice. The staff was very good. There was a very nice pool and areas to hang out, one with a fire pit.
The room was clean and well appointed. My husband felt that the bed was broken down on the side where one would sit.
There was music that plays in the courtyard area which started quite early and played quite late. The music was good in my opinion but may not be to others.
Overall I’d love to stay there again with more time to enjoy the props.
There was also a gym and hot tub we didn’t get to check out.
I was not happy the hotel did not include breakfast for a $ 300-night room. Not even a measly cup of coffee. Also, pet-friendly for $150 was pretty high.
For some reason they did not clean our room during the day and we had to call for serivce and more towels late at night. They came right up. We did double check and make sure we did not have a do not disturb on our door.