Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h las vegas

Perfect for our one night trip

Posted May 21, 2015
It was a great location for the 2 towns we were going to!!!!!
2 out of 5
by A verified travelerfrom Washington state

Lousy hotel

Posted May 17, 2015
Room was dirty,heating-a/c unit had to be replaced while we were in room, no mat in bathtub to keep from slipping,staff not very friendly. Not a good experience.
Comment from Hotel Management
May 18, 2015 by cp, Hotel Management
Dear Guest, Thank you for your comments, I am so sorry your AC went out during your stay. We gave you an option to replace the AC or change the room. You chose to stay in the same room, and the AC was replaced within minutes. I am sorry for any troubles this may have caused. Sincerely Chetan Patel
2 out of 5
by A verified travelerfrom Corona CA

Not what I expected

Posted May 4, 2015
Pros: Room decor was nice, also continental breakfast was convenient.
Cons: clean the rooms, make sure they are prepared and ready for quests. Don't run out of condiments and food for the guests. Also, check in took long.
Location: Old town El Cajon, just stayed here to go to Barona Casino which had no rooms available. It was the closest to the casino which was about 8 miles away
The hotel staff said we would have conjoining rooms. They were not conjoining which was a disappointment being that it was for my sons birthday and we all wanted to be together. We wanted to cancel but they would n't give my money back so we stayed. My room didn't have a shower curtain and the furniture was very dusty. This made me feel like they really didn't clean our room. We couldn't shower because there was no shower curtain. Our other room had a broken bathroom door knob plate so they could not keep the door closed. The rooms were stuffy from just being old I guess. The decorating was nice in the rooms. The continental breakfast was fine but they ran out of butter which isn't so good when all they really have is toast, pastries, waffles, and a little fruit. We were surprised to see that it was behind a car wash and a liquor store and also a taco shop. The area wasn't the nicest so we felt the need to check on our vehicle 1st thing in the morning.
Comment from Hotel Management
May 7, 2015 by CP, Hotel Management
Dear Guest, Thank you for giving us your feedback. Upon arrival you were upset, that we did not have two rooms with connecting doors available for you. Reviewing you reservation we did not see any request for a connecting room. Not only at this hotel but most hotels treats requests as requests they are not guarantees. I apologies for any troubles this has caused, to make it easier on your next trip it would be helpful if you call the hotel and specify your requests. Thank you for staying with us. Sincerely
1 out of 5
by A verified travelerfrom LA

How could that be non-smoking room?

Posted May 4, 2015
Pros: Easy access to the freeway
Cons: Absolutely the whole hotel needs a face lift, new bedding, mattress, sheets (they are now see through), worn-out pillows, also available staff.
Location: N/A
We arrived late around 11:30 pm, the lobby was locked and we were attended through a window. We got the keys to an upstairs room. We entered a room with a strong odor of humid and stuffiness, and we thought it was just because the room was closed and unused for a while. We let the air conditioning running and when the room cooled to a pleasant temperature we noticed that the odor was from smoke. We have requested non-smoking room because my husband is extremely allergic to smoking. I went downstairs to the reception but upon ringing the bells multiple times no one showed up. Since we were going to use the room just to sleep for a few hours I thought we'll just put up with the smell. The whole evening I was not able to sleep because my husband's allergy acted up so bad that he was whizzing heavily soon after he laid down. The next morning we left at 5:30 a.m. and I informed the same attendant who checked us in of the status of the smoke in an non-smoking room, and the consequence cause of my husband's allergic reaction. The only words I received was: "I will inform the office", there was absolutely no apologies given, nor any concern to my husband's condition. We even wonder if the sheets on the bed was clean or changed, because our pajamas were smelling cigarette after we arrived home.
Comment from Hotel Management
May 5, 2015 by Chetan Patel, Hotel Management
Dear Guest, We are sorry for the smoking smell in your room. Sometimes guest would smoke outside the room and AC unit pulls the smell into the room. We try our best to prevent guest smoking in non smoking areas. I will investigate the matter with the front desk. There is someone there 24 hours per day. Please accept our apologies this is not the level of service we typically provide. Sincerely
4 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Inner beauty

Posted Apr 27, 2015
I don't know the area to say if it is good or not. The place itself looks super sketch. However, inside was absolutely beautify and so comfy.
Comment from Hotel Management
May 5, 2015 by Chetan Patel, Hotel Management
Dear Guest Thank you for you feedback, I am so glad you found our rooms to be nice. Let me assure you safety is our number one priority, we are one of the few Inns, whom the local authorities have awarded a status of promoting crime free areas. We hope to see you again on your next visit. Sincerely
3 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Nice , close to shadow mountain church

Posted Apr 27, 2015
Nice and friendly, convenient wifi and breakfast are a plus
Comment from Hotel Management
May 5, 2015 by Chetan Patel, Hotel Management
Dear Guest, Thanks you for your comments, we are gland you enjoyed your stay. I agree our breakfast and wifi are big hit. Once again thank you for staying with us. Sincerely
5 out of 5
Recommended
for Couples
by A verified travelerfrom Texas

Great Stay

Posted Mar 25, 2015
Pros: Internet...
Cons: Need more than 1 washer and dryer...
Location: Everything close by that we needed...
Check in was fast...Front desk was very helpful,, ,Great Breakfast,,Coffee was good,,Some late night noise outside the room.. Kids were yelling 1 night until midnight.. we Stayed 5 nights...Mostly quite through out our stay.. Hot Tub was wonderful...
Comment from Hotel Management
Mar 28, 2015 by chetan@econo87.com, Hotel Management
Dear Taz, Thank you for feedback, I am glad you enjoyed your stay at our inn. Great breakfast is a good start therefore we added waffles to our menu. I am sorry for disturbance on that one night. I will discuss this with my night staff. We hope you stay with us on your next visit. Sincerely Chetan Patel
1 out of 5
by A verified traveler

Not worth it

Posted Mar 24, 2015
Pros: Not much besides the size of the bed.
Cons: Cleanliness and staff hospitality .
Bad area and loud or rowdy people, plus the staff didn't really care how you felt about the room or anything else really.
Comment from Hotel Management
May 7, 2015 by CP, Hotel Management
Dear Guest, Thank you for your comments, I disagree when you say our staff did not care. Some time some our guests gets out of control, but we do approach them and ask them to quite down. If they do not listen we ask them to leave the hotel. I apologize for any troubles you may had. You can read many review for our hotels on Choicehotels.com. Most of our guest seems to give us a good reviews. Sincerely
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 3, 2015 
Comment from Hotel Management
May 18, 2015 by cp, Hotel Management
Dear Guest, Thank you for giving us such wonderful ratings. Sincerely Chetan Patel
4 out of 5
Recommended
for Families
by shawn

Posted Feb 19, 2015 
Comment from Hotel Management
May 18, 2015 by cp, Hotel Management
Dear Shawn Thanks you such wonderful ratings. Sincerely Chetan Patel