Ratings based on 1,000 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Westfield Mall

Posted Aug 12, 2014
No-smoking room smells like smoke. We have to move to a different room
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and clean and quiet!!!

Posted Aug 11, 2014
Pros: Clean and very nice
Cons: The AC units are a little
Location: La jolla beaches!!
We normally always have to wait for our room but it was clean and all ready for us! Staff very nice pool was indoor which is nice but I prefer an outside pool, overall we had an excellent stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from f

Great hotel! We had a wonderful time.

Posted Aug 11, 2014
It is lovely and the breakfast was so nice !!! We would return and hope to soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC, Mexico

Nice hotel, great location

Posted Aug 10, 2014
Excellent location next to UTC big Mall, many places to eat near by.. Great complimentary breakfast buffett and complimentary happy hour and apetizers.. Overall happy to chose this hotel.. Would be great a bit renovation in the lobby area looks outdated.. I would definetaly will come back
3 out of 5
Recommended
for Business Travelers
by A verified traveler from San Diego

Can't use HH Points here...

Posted Aug 7, 2014
Pros: Front desk staff was nice
Cons: breakfast was not good, but it was free
even thou I have 10's of thousands! Couldn't even get free wifi!!! If you travel for business DON'T stay here. NOT BUSINESS FRIENDLY
2 out of 5
by A verified traveler from phoenix

Overpriced hotel

Posted Aug 4, 2014
Sheets were not clean! Room was not well cleaned and had to ask for towels toilet paper etc. room was very loud! Not worth the price for the service received! Pool was over chlorinated as well
2 out of 5
by A verified traveler

Get the Popcorn

Posted Aug 4, 2014
Pros: Food, cocktails, and location.
Cons: Gotta make sure you clean the rooms.
Location: Mall right across the street, PF Changs in the parking lot.
The pullout couch was full of popcorn in the sheets so they were not cleaned. I called the front desk, they brought me sheets, and expected me to make the bed (which I did like I am at home). Once it was made, things were okay but still had that dirty feeling. The pull out couch head end dipped into the sofa area so had to prop that up so my kids did not feel that they were about to launch on the space shuttle. Also, do not stay in the 01, 02, 34, or 35 rooms. Right on the elevator motor and it sounded like construction zone all night. Even though, my kids still loved the hotel. Breakfast was good. Cocktails are great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2014
We stayed there for 2 nights for a San Diego trip, the overal experience is great and pleasant. The parking is $22 per night, and also there is no water supplied during our stay at lobby.
4 out of 5
Recommended
for Families
by A verified traveler from Los Angeles, CA

Good hotel for family

Posted Jul 29, 2014
Pros: Free breakfast. All suite hotel, good for family.
Cons: Parking charge of $22.00 a night is a bit too much.
Location: La Jolla beach and all beach activities within 20 minutes. Freeways close by.
Experience was generally pleasant. Staff was courteous, room was reasonably spacious, and comfortable for a family of four.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ballard, CA

They have everything

Posted Jul 26, 2014
Embassy suites had everything we were looking for in a hotel. The room included an evening reception as well as a first class breakfast. Well located across from a big shopping mall. We arrived is little early and our room was not ready so we shopped and they call us on our cell to let us know we could get in the room.