Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Napa

Best. Hotel. Ever

Posted Jun 27, 2015
Pros: Everything!
My wife, 2 year old, and 6 month old stayed at this hotel for 3 nights (buy 2 nights get one free). Upon check in I asked if there were any available upgrades. After checking, they gave us a free upgrade with an amazing view. The entire time we were there the staff was extremely nice. They gave my kids toys on three separate occasions. There are 2 toddler pools and there are lounge areas where the kids can play in the sand (a mock beach). As soon as we sat in the sand area the staff came out with sand toys for the kids. Really, there was no reason to go to the real beach (although we did). My wife and I have been to 5 star resorts in Cancun and after coming here, there's really no reason to ever go back to Cancun. This place was as good as, or better than Cancun's best hotels in every way... not to mention there's much more to do in SD than in Cancun. My wife and I will be making this place our getaway destination from here on out. I can't say enough about this place!
5 out of 5
Recommended
for Couples
by A verified traveler from Indy

One of the best!

Posted Jun 22, 2015
Awesome Staff, everyone went out of their way to make you feel welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Beautiful resort

Posted Jun 21, 2015
Clean, friendly staff, relaxing atmosphere. Once here, you don't need to leave the property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
The Property is stunning. Definitely recommend if you have not experienced great customer service and luxury amenities that you should go there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
It's a spectacular property with very clean rooms. The staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Amazing!!

Posted May 29, 2015
I came here for my birthday and absolutely loved it! Everything about this resort is jaw dropping beautiful! I recommend everyone to stay here at least once!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Another AMAZING stay at the Grand Del Mar!

Posted May 19, 2015
This is our 3th trip to the Grand Del Mar and it is still our favorite resort in California. Whether it's a romantic wknd, business meetings, or family trip....all three reasons have been well looked after. My only criticism is that their high rated Michelin restaurant - Addison's was not as good as we had expected. Otherwise a perfect stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gateway experience at The Grand

Posted May 8, 2015
I want to divide the staff into two categories. Friendly or money driven. Both in-room dining and house hospitality provided excellent service. Valet and hotel receptionist isn't the best experience I ever had. I rather much prefer ritz Carlton on the valet and hotel checkin
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Outstanding Service at Front Desk & Concierge

Posted Apr 28, 2015
Pros: More than anything I liked that the entire team was professional and caring.
Cons: Everything was great and beyond my expectations.
Location: The grounds are beautiful and the hotel is a very short drive away from the beach.
Where do I start. I was just checking on my reservation the night before our stay and the next thing I knew the Front Desk team was reaching above and beyond any of our expectations to make our stay comfortable. Talk about taking initiative. As soon as the first person I interacted with at the front desk became aware of the reason for our visit to the Grand Del Mar, she helped arrange a flower delivery and coordinated staff wide communication in a genuine effort to let us know they will be there for us. Who does that anymore? It was refreshing to see and talk with a caring human being rather than an employee just trained to check my reservation and run my credit card. Superb service continued the following day during my interaction with the rest of their wonderful team of hosts including Front Desk Management. A real life example that professional leadership combined with great people results in a simply awesome experience for the customer.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from slc utah

very short in and out, did not get a chance to use

Posted Apr 28, 2015
Pros: clean, very clean
Cons: na
Location: na to me
clean, very nice staff, quick to get registered, nice grounds