Ratings based on 737 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Beach

Posted Nov 18, 2014
Staff were very friendly and tried to accommodate our needs. Wanted 2 beds, but it was only available for one night of our 2 night stay. So me and my grand son slept in one king bed. Room not big enough for roll-away bed. Restaurant's menu was not accommodating for my 4 year old grandson at dinnertime. He had to settle for French fries. No built-in closets. But space for clothes was adequate. Rooms were clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom n

Nice hotel close to gaslamp district

Posted Nov 16, 2014
Good room with a good price. I definitely will comeback
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Right in the heart of Little Italy.

Posted Nov 13, 2014
Nice area to walk around in, lots of great restaurants around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, close to gaslamp

Posted Nov 3, 2014
Hotel was excellent and close to the gaslamp district, but didn't cost an arm and a leg.
2 out of 5
by A verified traveler

Black spot on SPG group of hotels.

Posted Oct 20, 2014
Pros: The valet service team is very friendly and helpful, especially when calling the cab- it was super prompt.
Location: Place is about 5 minute drive away from downtown. Good to leave your car in the parking and take a cab to the downtown.
We checked in late - around 11:00 pm - only to find out our room was not ready. We waited in the lobby for more than 30 minutes. Once in the room was not at all as seen in pictures. Our room was supposed to have bay view. Only thing visible outside was the flyovers and buildings. Not happy. I will not be coming back here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything.

Posted Oct 16, 2014
The hotel was clean and staff was nice. Location was perfect it was close to Pier, USS Midway, Sand Diego Zoo, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

A little close to freeway, noise. But slept well

Posted Oct 1, 2014
Pros: The staff was exceptional
Cons: No
Location: The area to the south was a little scary at night.
We were only there 1night close to airport. It was very clean & stylish
2 out of 5
by A verified travelerfrom Everett, Wa

OVER PRICED

Posted Sep 23, 2014
Pros: The staff was the only positive thing about this place.
Cons: Give some sort of discount on parking and some type of continental free breafast...atleast some bagels or something.
Location: CAPS Pizza, great place to eat and very close, bowling alley and the mall is a short walk away.
When I booked this hotel I didn't think it was for a bad price for 3 nights. Until I checked in, this hotel makes you pay an obseen amount a night for parking (no other options or discounts for staying here) which I was not told about upon my booking nor was I informed of this upon check-in until I asked. There was not so much as a fridge in our room or even a complimentary breakfast. I have stayed at cheaper hotels that has more to offer. I stay in San Diego quite a bit and this is the most disapointing place I have stayed yet. Needless to say I will not be going there or recommending this place to anyone else.
3 out of 5
by A verified traveler

Would not stay again

Posted Sep 2, 2014
Hotel staff had little knowledge of surrounding area. One gal did print us directions. Valet was well organized and the guys were very efficient and curtious. No mini fridge in the rooms, had to go to a different floor to get ice. Right in the freeway, very noisy. Great location, not far from beaches or downtown
5 out of 5
Recommended
by Williamfrom San Diego

Great view of bay, comfy beds

Posted Aug 26, 2014 on Hotels.com
When I reserved the only option for 2 beds was a bay view ($10 more) but it was worth it. The beds were very nice and would encourage me to come back soon. Staff was super friendly when we asked for a mini-fridge for the room and when I left my key card in the room.