Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Boulder City, NV

Great stay by Legoland

Posted Aug 3, 2015
Pros: Staff
Location: Walking distance to Legoland, hotel transport there also. Close to beaches.
Family of 4, 2 bedroom, 2 bath, great time. Staff was so friendly,they even came up with a present for our 5 year old when they found it was his birthday.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to leg land

Posted Aug 1, 2015
Everything was except for sleeper sofa. I had requested two queens. They gave us a king and a sleeper sofa. Which was very uncomfortable. When I complained they said they are sold out in rooms and since I got it from Expedia. Rooms are not guaranteed.
2 out of 5
by A verified traveler from califoria

Bad hotel

Posted Jul 31, 2015
Pros: Location
Cons: Refer to above
Room old, Pipe sticking out of ceiling in shower A/C noisy Smokers outside on walkway at our room sitting area Beds were uncomfortable Many kids unsupervised running up and down hallways no employee intervention Smokers women in underground parking area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, Hawaii

Walking distance to Legoland...

Posted Jul 23, 2015
Check in was fast.... Parking was easy.... Awesome pools and gym... Definitely would come back
3 out of 5
by A verified traveler from oregon

upheaval

Posted Jul 23, 2015
Pros: The size of the suite and the pool
Cons: Bathroom upgrades
Location: Good
We received poor customer service. We didn't get our room until 8:00 at night. We were told we had to wait as the room we were getting was trashed previously. We had three grandchildren who were exhausted. Many rooms were vacant. Even suggested we go to sister hotel. I had paid for this 2 months in advance. Will never return!
5 out of 5
Recommended
for Families
by A verified traveler from Cal

Outstanding Choice

Posted Jul 22, 2015
Pros: Very accomodating staff, nice rooms, comfortable beds.
Cons: Towels for the adult pool should be accessible at the pool.
Location: Lego land, Carlsbad, Sea World, Zoo. Beach
Overall good choice for family, close to many activities around Carlsbad and San Diego. Would certainly go back again.
2 out of 5
by A verified traveler

Posted Jul 21, 2015
The bed & mattress was terrible and the maids did a terrible job making the bed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Our beds were hare and our room wasn't cleaned until after 5PM (we had to call to get it cleaned). The adult pool us really nice with a nice view, our room had a view of the parking lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Kid friendly. Staff is very nice. Close to legoland.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel1

Posted Jul 15, 2015
Great location, great amenities, and hotel was very clean. Great for families.