Aerial view

Reviews of Grande Colonial Hotel

4 out of 5
Grande Colonial Hotel
910 Prospect St, La Jolla, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1008 reviews" "
Rating 8 - Good. 194 out of 1008 reviews" "
Rating 6 - Okay. 45 out of 1008 reviews" "
Rating 4 - Poor. 16 out of 1008 reviews" "
Rating 2 - Terrible. 8 out of 1008 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very connivence
Stayed 1 night in Mar 2024
Response from Kim on Mar 22, 2024
Thanks so much for the feedback, Mandana. We appreciate the five-star rating. Hope to see you back soon. Kim Avant, General Manager

6/10 Okay

Allan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice spacous room but less than great staff ... not customer oriented, instead seemed bothered in serving especially at check in and at the bar / restaurant. And to top it off, the parking guy damaged our car. These people just dont seem to care.
Stayed 3 nights in Feb 2024
Response from Kim on Mar 11, 2024
Dear Allan: Thank you for sharing this feedback. I am very surprised to hear about any damage to your car, as we have not received any reports of any incidents. I understand a member of my team has attempted to reach out to you directly. We would welcome the opportunity to speak with you and learn more about your experience. Thank you for your consideration. Kim Avant, General Manager

8/10 Good

Hirbod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good restaurant
Stayed 1 night in Feb 2024
Response from Kim on Feb 26, 2024
Dear Hirbod: Delighted to hear that you enjoyed your recent visit. I'm so happy you had the opportunity to visit our NINE-TEN Restaurant. It's truly an experience not to be missed. Hope to see you back soon. Kim Avant, General Manager

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Dining not open
Stayed 2 nights in Feb 2024
Response from Kim on Feb 23, 2024
Dear Mark: I am very sorry that our NINE-TEN Restaurant was not open during your visit. We are only open Wednesday through Sunday, however, do have room service options available on the other days. I thank you for your feedback and do hope you will choose to stay with us again should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely lovely. Central location.
Stayed 3 nights in Feb 2024
Response from Kim on Feb 19, 2024
Dear Catherine: Thank you for leaving a review of your recent stay at the Grande Colonial. Our location is ideal, situated in the heart of the Village and within walking distance of all the very best of La Jolla. But as you mention, our true hallmark is our staff. We take great pride in our service delivery and I'm so thrilled to see that reflected in your review. We look forward to having you back. Sincerely, Kim Avant, General Manager

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel right in the heart of La Jolla. You can walk to the beach, shopping and restaurants. If you don't want to walk, they have a little mini shuttle and one of the valets will drive you. The hotel staff are all friendly and accommodating. Our room had an ocean view, was spacious and decorated in a coastal theme. The bed was very comfortable, the closet was spacious and there were a lot amenities including water and snacks. The restaurant was closed the days we were there, but we have dined there before for lunches and it is outstanding. There isn't a gym on premises, but gym access is granted to hotel guests at a facility a short walk away. The gym is well equipped and not crowded. The only downside to our stay was the building construction across the street, so sleeping in was not an option. Once that is over with, this hotel is a little slice of heaven for sure.
Stayed 2 nights in Feb 2024
Response from Kim on Feb 19, 2024
Dear Susan: A big thank you to you! I'm so happy you had the chance to take advantage of our London Cab and golf cart. While we are indeed within walking distance of just about everything there is to see and do in the Village, they are a great way to hitch a ride to/from your destination. I'm sorry you were not able to dine at NINE-TEN this visit but we hope you'll come back when the restaurant is open for service. Meanwhile, thank you again for sharing feedback. Look forward to welcoming you back. Kim Avant, General Manager

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Kim on Feb 19, 2024
Thank you for this feedback, Mark. Come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

Janice

It was a very nice hotel stay. Super convenient, well taken care of. Very comfortable!
Stayed 1 night in Jan 2024
Response from Kim on Jan 31, 2024
Dear Janice: Thanks so much for sharing these comments. I know you have many choices of where to stay in the Village and we appreciate you choosing us. We strive for excellence at every opportunity and it sounds as if we achieved that in all areas of your visit. I hope to see you back on a future trip to La Jolla. Sincerely, Kim Avant, General Manager

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2024
Response from Kim on Mar 22, 2024
Thanks so much for the feedback, Alexander. We appreciate the five-star rating. Hope to see you back soon. Kim Avant, General Manager

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, amenities
Charming historic hotel;comfortable beds; nice restaurant; good location
Stayed 3 nights in Jan 2024
Response from Kim on Jan 31, 2024
Dear Maureen: I couldn't be more pleased to read your comments about your recent visit to La Jolla. As you reference, we are a historic hotel but we are committed to making constant improvements to the property to keep it updated and modernized, all the while maintaining our old-world charm and, of course, the comfort our guests have come to expect. It is our top priority to ensure that all of our guests leave with lasting, positive memories and it sounds like we did just that for you. We hope you'll have the chance to return in the future. Until then, thank you again. Sincerely, Kim Avant, General Manager

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim on Jan 26, 2024
Dear Christopher: Thank you for sharing this feedback. We are grateful for the five-star rating. Please come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was incredible. The staff made it one of the best memories that we will cherish for always.
Stayed 1 night in Feb 2023
Response from Kim on Jan 23, 2024
Dear Sarah: Thank you for the 5-Star rating and for providing such positive feedback about your visit. We enjoyed very much having you as our guest and I am very happy that the service you received from our team provided you with such a memorable experience. Providing a staff that extends warm, gracious and genuinely friendly service is our number one priority. We look forward to your next visit. Best regards, Kim Avant, General Manager

10/10 Excellent

Omar

Stayed 3 nights in Jan 2024
Response from Kim on Jan 31, 2024
Thanks for this feedback, Omar. We appreciate the five star rating. Kim Avant, General Manager

10/10 Excellent

Dmitri, Leawood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 5 with teenagers. We appreciated the staff, hospitality, view from our room. Parking was very convenient and included in price. The room was quiet and beds comfortable. We will come back!
Stayed 2 nights in Jan 2024
Response from Kim on Jan 9, 2024
Dear Dmitri: On behalf of my entire staff, I appreciate very much your endorsement and recommendation of the Grande Colonial. As a mom of two, I know firsthand what it is like to travel with teenagers. I can't even imagine three! But I'm delighted to hear how much you all enjoyed your stay, and particularly how well our staff took care of you. We look forward to your return visit and hope that is sooner than later. Sincerely, Kim Avant, General Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Kim on Jan 9, 2024
Thank you for this feedback, Patricia. We appreciate your recognition and support. Sincerely, Kim Avant, General Manager

8/10 Good

Darlene

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on Dec 27, 2023
Dear Darlene: Thank you for taking the time to provide feedback. We hope your visit was memorable and that you'll choose to stay with us again. Happy New Year. Kim Avant, General Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and love it. Everyone is friendly - food is great. We booked the corner room on the 5th floor. VERY nice however when you pay the extra to get the best - the bed should be comfortable instead of broken down sagging at the sides. We felt like we were both slipping off the edge. Perhaps management should take a snooze to make the call as to when it’s time to get a new mattress.
Stayed 2 nights in Dec 2023
Response from Kim on Dec 26, 2023
Dear Charles: I am delighted to hear from one of our repeat guests. Thank you very much for your continued support and loyalty. I know that you have many choices of where to stay here in La Jolla and I thank you for choosing us when you visit. Thank you for also bringing to my attention the mattress in your guest room. We will inspect the room immediately. Wishing you a very Happy New Year and hope to see you back soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

MaryAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Kim on Dec 19, 2023
Dear MaryAnne: Thanks so much for the five star rating. We appreciate you taking the time to provide this feedback. Please come back and stay with us again soon. Sincerely, Kim Avant, General Manager

4/10 Poor

sonya

Traveled with partner
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Kim on Dec 19, 2023
Dear Sonya: Thank you for this feedback. I am sorry to see that you have only rated your experience two stars. I would welcome the opportunity to learn more specifics. Meanwhile, I do hope you will give us another opportunity to earn back your trust and future loyalty. Sincerely, Kim Avant, General Manager

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on Dec 13, 2023
Dear Cassandra: Thank you for sharing feedback. We are grateful for the five stars. Happy holidays, and we hope to see you back soon. Kim Avant, General Manager

2/10 Terrible

Jesse

Stayed 1 night in Dec 2023
Response from Kim on Dec 12, 2023
Thank you for sharing feedback, Jesse. I am sorry to see that you've rated us only one star. If you are willing to share any specific feedback, I would welcome the opportunity to learn more about your visit. Thank you for your consideration. Kim Avant, General Manager

8/10 Good

Nilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Dec 2023
Response from Kim on Dec 8, 2023
Dear Nilou: Thank you very much for taking the time to share feedback about your recent visit. We strive to provide warm, gracious, and genuinely friendly service, and I am delighted to see that reflected in your comments. I hope to see you back soon. Happy Holidays! Kim Avant, General Manager

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Kim on Dec 8, 2023
Thank you very much for this feedback, Michelle. We hope to welcome you back soon. Kim Avant, General Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kim on Dec 20, 2023
Dear Stephen: Thank you very much for sharing feedback about your recent visit. I hope you will have the opportunity to return in the new year. Happy Holidays. Kim Avant, General Manager

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walkable to everything and very close to the beach!
Stayed 2 nights in Nov 2023
Response from Kim on Nov 30, 2023
Dear Courtney: Delighted to hear how much you enjoyed your recent visit to La Jolla. Our location is ideal, situated in the heart of the Village, walking distance to all the best of our seaside community. Thanks for the five stars. I hope to see you back on a future trip to the area. Sincerely, Kim Avant, General Manager

8/10 Good

Hyun Goo

Stayed 3 nights in Nov 2023
Response from Kim on Dec 19, 2023
Dear Hyun: Thanks so much for taking the time to provide this feedback. Please come back and stay with us again soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

Sima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Looking at ocean from the room . Staff and management were amazingly nice and accommodating. We would go back again .
Stayed 3 nights in Nov 2023
Response from Kim on Nov 24, 2023
Dear Sima: Delighted to hear that you enjoyed your time in La Jolla and your stay with us. While our prime location speaks for itself, I appreciate very much your recognition of our staff. We strive to provide a team that is warm, gracious, and genuinely friendly and it sounds as if that came through during your stay. I will be sure to share your feedback with our entire management team. Thank you again. Sincerely, Kim Avant, General Manager

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kim on Nov 24, 2023
Dear Marisa: Thank you for taking the time to share this feedback about your recent stay. We hope to welcome you back again soon. Kim Avant, General Manager

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - awesome location
Stayed 2 nights in Nov 2023
Response from Kim on Nov 22, 2023
Dear Ernest: Thank you so much for sharing this feedback about your recent stay with us. While our location speaks for itself, our true hallmark is the gracious service our staff provides. I'm so happy to see that reflected in your review. Hope to welcome you back soon. Kim Avant, General Manager

8/10 Good

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kim on Nov 15, 2023
Dear Jessica: We thank you for taking the time to share this feedback. I hope you will choose to give us another opportunity should your travels bring you back to the area. Best regards, Kim Avant, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great stay! the room had everything we needed. Wonderful location in the heart of LaJolla within walking distance to shops and restaurants.
Stayed 4 nights in Nov 2023
Response from Kim on Nov 14, 2023
Thank you very much for sharing this positive feedback about your recent visit. I am delighted to hear how much you enjoyed your accommodations, as well as our prime location here in the Village of La Jolla. We hope to welcome you back again soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kim on Nov 14, 2023
Thank you, Anthony, for the five star rating. We appreciate very much your support and feedback. Please come back and see us again soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take Me Away…
Excellent experience all the way around. From check in to check out. Concierge for car pick up (Ronnie) and housekeeping was amazing! Bike usage; breakfast and bar Oh My! When can we go back?
Stayed 4 nights in Nov 2023
Response from Kim on Nov 8, 2023
I am delighted to hear that you enjoyed your time in La Jolla and your stay with us. I appreciate very much your recognition of our staff. We strive to provide a team that is warm, gracious, and genuinely friendly and it sounds as if that came through during your visit. I’m also glad you were able to utilize our custom bikes. They are a fun way to explore the local Village and surrounding neighborhoods. Please do come back and see us again soon...we have a room waiting for you! Sincerely, Kim Avant, General Manager

10/10 Excellent

theresa

Traveled with partner
The staff was incredible!
Stayed 3 nights in Nov 2023
Response from Kim on Nov 8, 2023
Dear Theresa: Thank you so much for the kind words about our staff and the service you received. I will be sure to share your feedback with our team. Hope to see you back soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter loved the Hotel
Stayed 1 night in Oct 2023
Response from Kim on Nov 3, 2023
Dear Anna: Thanks so much for this kind feedback about your recent visit. We are so happy to hear how much your daughter enjoyed the hotel. We hope to see you both again soon, should your travels bring you back to La Jolla. Until then, thank you again. Kim Avant, General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Kim on Oct 30, 2023
Thank you, Richard. We really appreciate the feedback. Hope to see you back on a future trip to La Jolla. Sincerely, Kim Avant, General Manager

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was so close to the water. All staff were amazing and went out of their ways to make things great for us. We'd highly recommend this hotel.
Stayed 5 nights in Oct 2023
Response from Kim on Oct 30, 2023
Dear Jonathan: On behalf of my entire staff, I appreciate your endorsement and recommendation of the Grande Colonial. We strive to provide a staff that delivers excellent service at every touch point, and I am so pleased to see that reflected in your comments. We hope you will choose to stay with us again the next time your travels bring you to our seaside Village of La Jolla. Best regards, Kim Avant, General Manager

6/10 Okay

Michael

Stayed 1 night in Oct 2023
Response from Kim on Oct 24, 2023
Thank you for sharing this feedback about your recent visit to our hotel, Michael. We hope you'll choose to stay with us again should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kim on Oct 24, 2023
Thank you for sharing feedback, Jonathan. We hope you'll choose to stay with us again should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kim on Oct 20, 2023
Dear Michael - Thanks for the five stars. We appreciate the feedback. Come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

Michele

Stayed 3 nights in Oct 2023
Response from Kim on Nov 8, 2023
Thanks for the feedback and the five star rating, Michele. Please come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim on Oct 16, 2023
Dear Claude: Thanks so much for the positive rating . We are delighted that you enjoyed your visit. Come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim on Oct 16, 2023
Dear Steve: Thanks so much for the positive rating . We are delighted that you enjoyed your visit. Come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim on Oct 16, 2023
Thanks so much for the feedback. Come back and see us again soon. Kim Avant, General Manager

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, thank you beautiful property and centrally located.
Stayed 2 nights in Oct 2023
Response from Kim on Oct 9, 2023
Thank you, John, We appreciate very much your kind comments about our staff, hotel and location. Delighted to hear how much you enjoyed your stay. Please do come back and see us again soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim on Oct 10, 2023
Dear Sarah: We appreciate your feedback and rating. Please come back and see us again soon. Sincerely, Kim Avant, General Manager

8/10 Good

Steve

Stayed 1 night in Oct 2023
Response from Kim on Oct 18, 2023
Thanks for sharing this feedback, Steve. I hope you'll choose to stay with us again in the future. Kim Avant, General Manager

10/10 Excellent

Eric S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Kim on Oct 3, 2023
Dear Eric: Thank you very much for the five-star rating. We hope you'll choose to stay with us again the next time you visit La Jolla. Sincerely, Kim Avant, General Manager

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from valet, bell hop, check in, dinner.
Stayed 1 night in Sep 2023
Response from Kim on Sep 28, 2023
Thank you, Graham. We are so happy to hear how much you enjoyed your visit, particularly the service you received from our team. We hope to welcome you back soon. Sincerely, Kim Avant, General Manager

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023
Response from Kim on Sep 28, 2023
Thanks, Christopher, for the five-star rating. We hope to welcome you back soon. Sincerely, Kim Avant, General Manager