Outdoor pool, sun loungers

Reviews of Heritage Inn La Mesa

2 out of 5
Heritage Inn La Mesa
7851 Fletcher Pkwy, La Mesa, CA

Reviews

6.0
Rating 10 - Excellent. 211 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 181 out of 1003 reviews" "
Rating 4 - Poor. 143 out of 1003 reviews" "
Rating 2 - Terrible. 252 out of 1003 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Angel

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The AC and movies were good ! lol also went for a little relaxation in the jacuzzi! Not bad !
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Traveled with family
Disliked: Amenities, property conditions & facilities
Just no hassle motel
Stayed 2 nights in Mar 2024

4/10 Poor

Virginia

Disliked: Property conditions & facilities
Very noisy guests! Very loud sirens from freeway, male female fight at 3am near my room door.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Jamiroquai, Spring Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere & it's close by to where I live whenever I wanna get away for the day. Thank you for your hospitality & service! ☺️
Stayed 1 night in Feb 2024

6/10 Okay

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
I called the hotel to let them know I would be arriving late; with that call I was hold for about 2 minutes. When I arrived to the check n window, I was told they were in the middle of "shift change" and had to wait. I stood in the cold for about 5 minutes. The room needed more blankets' phone call made to reception, no answer. Had to walk down to front office again and was provide with one. I would not stay there anymore.
Stayed 1 night in Mar 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 6 nights in Feb 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 9 nights in Feb 2024

2/10 Terrible

george, san bernardino

Business traveler
shower was leaking water and staff would come knocking each time it was used please take care of your units
Stayed 1 night in Feb 2024

2/10 Terrible

Chris

Disliked: Cleanliness
Tricky access to parking.
Stayed 1 night in Feb 2024

2/10 Terrible

GeorgieThaGee

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn't be there for more then. 30 mins felt itchy
Stayed 2 nights in Feb 2024

2/10 Terrible

Sara

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The most terrible hotel I’ve ever stayed
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Traveled with partner
Disliked: Amenities, property conditions & facilities
The area is prone to transits and working girls. Scarry to say the least. Have stayed here in the past and hoped it may have changed for the better. But no and now pay twice what it used to be. Would never stay here again and would never recommend to friends.
Stayed 1 night in Jan 2024

4/10 Poor

Jessica, Las Vegas

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Neighbors were being loud outside the rooms
Stayed 1 night in Jan 2024

2/10 Terrible

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities
Just rude.
Stayed 1 night in Jan 2024

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great.
Stayed 7 nights in Dec 2023

10/10 Excellent

Atalee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michael

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michael

Traveled with pets
Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Dwana

Stayed 14 nights in Dec 2023

8/10 Good

Timothy

Liked: Amenities
Great
Stayed 1 night in Dec 2023

2/10 Terrible

Enrique

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viejo, descuidado, sucio. Alfombra sucia y la silla igual. Olor de la recamara a cogarro impregnadicimo y no importa cuantas fragancias usamos el olor no se iba. El baño no dejaba de tirar agua. La peor experiencia
Stayed 2 nights in Dec 2023

10/10 Excellent

Cristina

Stayed 4 nights in Dec 2023

8/10 Good

Kong Lo Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept!
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Location was outstanding and very near my event at San Diego State University! I will definitely visit this location in the very near future!
Stayed 2 nights in Dec 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap hotel not worth the price
Cheaper hotel but had ancient cheap bed with no support at all. Room also smelled of smoke even though supposedly non-smoking
Stayed 1 night in Nov 2023

6/10 Okay

Kenya

Stayed 1 night in Dec 2023

6/10 Okay

Arlester

Stayed 1 night in Dec 2023

8/10 Good

Kenya

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Elijah

Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet clean. check in was very easy. I plan on going back.
Stayed 2 nights in Dec 2023

8/10 Good

Kenya

Stayed 1 night in Dec 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Yuck Bugs
Have stayed at this location before. This time we were invaded with cockroach’s and bugs. Had to fight over reimbursement of stay. Left early. Had to change flights during the thanksgiving Holliday. Almost impossible-no compensation for our dislodging. Our bags are still outside. Don’t want to transfer them to our home.
Stayed 5 nights in Nov 2023

2/10 Terrible

Isaac

Stayed 1 night in Nov 2023

10/10 Excellent

Arlester

Stayed 1 night in Nov 2023

10/10 Excellent

Arlester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023

4/10 Poor

Camila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the bathroom and bed was dirty
Stayed 2 nights in Nov 2023

2/10 Terrible

Bruce

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Ronda

Disliked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and the bed was comfortable. I slept really good. The hotel is right by the freeway so it's easy to get to and from places. There's plenty of parking as well which was good. There is also a laundry room by check-in which came in handy. Excellent stay overall
Stayed 3 nights in Nov 2023

8/10 Good

L.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Kool!
Stayed 2 nights in Nov 2023

2/10 Terrible

Malama

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is HORRIBLE!! From the front desk to the room, DISGUSTING!!!
Stayed 2 nights in Nov 2023

8/10 Good

Haben

Stayed 3 nights in Oct 2023

10/10 Excellent

Beverly, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy for me 😄☺️
Stayed 1 night in Oct 2023
Response from c on Oct 29, 2023
thank you for staying with us! we hope to see you again soon

8/10 Good

Nellie M

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and good
Stayed 3 nights in Oct 2023
Response from c on Oct 29, 2023
thank you for staying with us!!!