Ratings based on 822 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
68% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

hotel agradable a buen precio, cerca de seaworld.

Posted Jan 26, 2015
Me gusto el hotel por lo que ofrece al precio que esta! tuve unas complicaciones que no prendia el refrigerador, nada porque darle bajo puntaje, la verdad si lo volveria a reservar de Nuevo.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego, ca.

Very convenient

Posted Jan 20, 2015
Pros: Staff, location, laundry, pool
Cons: Breakfast, wifi,
Very convenient The staff is awesome, very approachable, on every shift. For the cost you can't beat it. The channel list is better than any hotel I've been too. Wifi needs some work and they offer breakfast in their online AD but its only coffee and pastries, they need to edit that AD its misleading. But overall its a good place to stay for the fraction of the $. Could do a matress check, a bit springy
1 out of 5
by A verified travelerfrom san jose cal

Terrible

Posted Jan 16, 2015
Terreble need more renovated the 2 rooms was stinking I don't know white the owner don't fixed whit the mony he get pay for noting
1 out of 5
by A verified travelerfrom O

Stale room

Posted Jan 14, 2015
My room smelled stale and the yucky stinch lingered around. The lady behind the desk was rude and very unaccomadating charging my card twice and was unwilling to do anything about it without a attitude.
1 out of 5
by A verified travelerfrom san diego california

Scary

Posted Jan 4, 2015
Didn't even stay the night. Sirens went off three times nearby
1 out of 5
by A verified travelerfrom LOS ANGELES

looks nice but don't let that fool you

Posted Dec 31, 2014
Pros: NOTHING
Cons: IT WOULD TAKE A LOT TO FIX THIS PLACE
Location: LOCATION IS NICE BUT THAT'S ABOUT IT
the receptionist was trying to charge me for the room again , after that was solved she gave me the room , i get to the room is the wrong one and it was dirty , bread on the carpet bed was a mess i got out of there as soon as i could , went back to the receptionist , she gave me another room , the carpet was dirty and even do it was suppose to be a non smoke section the room smelled as if someone was just smoking in there , the tv wasn't working , the remote wasn't working, the refrigerators temperature was off, it was a very cold night the heater went out in the middle of the night and did not work at all. in a couple of words NEVER AGAIN THIS HOTEL IS OFF MY LIST
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sun City, CA

Heritage Inn is Pleasing!

Posted Dec 27, 2014
Pros: see above comments
Cons: The TV had no remote control. Although we had no time to watch TV, I think a remote would be good to have.
Location: Location was great because it was near the Sea World and the wedding reception at Bahia Resort. There were restaurants and stores around, too.
Heritage Inn was conveniently close to our family friend's wedding reception. We like the hotel's landscaping and simple breakfast offered. I'm thankful to the hotel staff accommodated our request to be in the first floor level. (My spouse had a recent knee injury.) I really like the neat and clean appearance of the room. The bed, bed/blanket sheets, furniture and fridge delighted me because it was clean and in good condition. Overall, my spouse and I would recommend Heritage Inn to our friends & relatives.
1 out of 5
by A verified travelerfrom San Diego

Dive hotel

Posted Dec 27, 2014
I would NEVER recommend this hotel to anyone. Stinks and filthy carpet and walkways. Very sketchy people all around the hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Simple and Straightforward

Posted Dec 21, 2014
Pros: the room was very spacious, had everything I needed. Mini fridge, iron and ironing board, double queen beds
Cons: Just fix the wifi.
Location: Nothing really to do around the hotel considering it's by Sea World and it's the middle of December. Very quiet area
Very satisfied about my stay. The only issue I had was with the wifi. kept going out. I had to do some work and wasn't able to stay connected. the room had everything I needed, The staff was very friendly, and it was a painless check in. Nothing really else around as far as the location. But because it's December I expected as much.
2 out of 5
by A verified traveler

urge to leave

Posted Dec 2, 2014
Cons: nonsmoking rooms need to be gutted, aired out then remodeled.
Location: close to malls and stores.
smelled like cigars were smoked in our non smoking room. heavy cigarette smell coming out of other non smoking rooms. ash trays full of cigarette butts placed outside non smoking rooms. drunk guest(s) arguing and yelling profanity poolside.