Exterior

Reviews of Hilton Garden Inn Carlsbad Beach

4 out of 5
Hilton Garden Inn Carlsbad Beach
6450 Carlsbad Blvd, Carlsbad, CA

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1002 reviews" "
Rating 8 - Good. 312 out of 1002 reviews" "
Rating 6 - Okay. 155 out of 1002 reviews" "
Rating 4 - Poor. 93 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yue, West Linn

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view is beautiful❤️
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Carmen,The view is beautiful, and we're so pleased it helped make your stay at Hilton Garden Inn Carlsbad Beach memorable. Please come see us again the next time you're in the area.Sincerely,General Manager

8/10 Good

Johanna, La Verne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Christopher

Stayed 2 nights in Apr 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very friendly better than i expected place.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Philippe,Thank you so much for choosing to stay with us at Hilton Garden Inn Carlsbad Beach. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It was a pleasure to host you, and we hope you'll choose to visit us again in the future.Sincerely,General Manager

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Beautiful oceanfront location.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Denise,It was a pleasure to welcome you to Hilton Garden Inn Carlsbad Beach. Situated just across from the beach, our hotel provides a terrific location for a getaway! Thank you for being our guest, and come back again!Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Roy

Stayed 1 night in Mar 2024

8/10 Good

Yevette

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very pretty, quiet and peaceful. It seemed fresh and new (or newly remodeled). It is right across the street from the ocean bluffs with a lovely walking/running path that runs for miles up the coast into Carlsbad Village. The staff was very nice. The restaurant and bar were a bonus!
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Yevette,Thank you for choosing Hilton Garden Inn Carlsbad Beach! Our team is delighted you received excellent service and enjoyed our beautiful location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

ROERT

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
STAFF WAS RUDE AND NOT VERY NICE. THE TV DIDN'T WORK AND THE OVERALL EXPERIENCE WAS TERRIBLE. I WON'T STAY THERE AGAIN.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Roert,Thank you for taking the time to share your experience. We strive for excellence and clearly missed the mark during your stay regarding service and amenities, such as the television. We will work to address these matters and hope you will allow us an opportunity to improve your perception of our hotel.Sincerely,Cipriano TalaveraFront Office Manager

4/10 Poor

zach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Air conditioning did not work or was fake , thermostat was set to 60 was 70 plus in room . Shower water was not hot enough, warm at best ,
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Zach,We greatly appreciate your feedback. Your comments regarding our amenities are important to us and we will be sure to have our maintenance team look into your feedback further so that they can make changes where necessary. It would be a pleasure to host you again, we hope to see you soon. Sincerely,Cipriano TalaveraFront Office Manager

6/10 Okay

Edward

Stayed 1 night in Feb 2024

8/10 Good

Chase

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Staff were friendly and welcoming.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Chase,Thank you for allowing Hilton Garden Inn Carlsbad Beach to host your recent stay. We're happy to hear you appreciated our clean and comfortable accommodations, as well as the friendly hospitality our team provided. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area.Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

Morgan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Clean. Friendly staff. My only complaint - you need a car to be able to access nearby areas as nothing really walkable to hotel; however, price to park at hotel was ridiculous.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Morgan,Thank you for taking the time to share your experience at Hilton Garden Inn Carlsbad Beach. We're glad you found our property well-kept and experienced friendly service from our team. We apologize for any inconvenience caused by the need for a car to access nearby areas and your concern regarding parking. Your comments will be shared with our team for consideration as we strive to improve our guest experience. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We love the location.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Denise,We're thrilled you enjoyed our location. Our team cherishes providing guests with an exceptional experience, and your appreciation fuels our commitment to continue delivering memorable stays. We eagerly await your next visit to Hilton Garden Inn Carlsbad Beach.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Mark, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location right across from the ocean.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Mark,Thank you for your kind words! We take great pride in providing a picturesque setting, and we hope you had a wonderful time soaking in the views and experiencing all our location offers. It would be a pleasure to welcome you back to Hilton Garden Inn Carlsbad Beach for another memorable stay in the future!Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 9, 2024
Dear Lori,Thank you for your kind words! Our team takes great pride in providing exceptional service, and your recognition is greatly appreciated. We look forward to welcoming you back to Hilton Garden Inn Carlsbad Beach and offering the same warm and supportive experience on your next visit.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Larry Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Colleen

I’m the ocesn
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 6, 2024
Dear Colleen,It was a pleasure hosting you at Hilton Garden Inn Carlsbad Beach during your recent stay. Thank you for leaving your kind review and we can't wait to see you again for another five-star stay.Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunset view was nice.
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 3, 2024
Dear Lisa,We are delighted you had the chance to view a gorgeous sunset during your stay, and we trust you rested peacefully and were treated well by our friendly staff. Hosting you at Hilton Garden Inn Carlsbad Beach was our pleasure, and we hope you'll revisit us for an experience worthy of a five-star rating. Sincerely,Cipriano TalaveraFront Office Manager

4/10 Poor

Josh

Stayed 3 nights in Jan 2024

6/10 Okay

Mihir

Stayed 2 nights in Jan 2024

6/10 Okay

Matthew, Lynwood

Traveled with family
Liked: Staff & service, property conditions & facilities
Place was nice but mini fridge didn’t work n they charge nightly parking.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 24, 2024
Dear Matthew,Thank you for your review. We regret to learn that you were not fully satisfied with your recent experience. We'll be sure to have maintenance take a look at the mini fridge in your room to ensure everything functions as it should. Additionally, please know that parking fees have become an industry standard, especially in major cities, and our prices are competitive. It was a pleasure having you here, and we wish you safe travels. Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort feel yet close to everything
Very close to everything including the beach but far enough away from things to have a tranquil resort feel. The restaurant and amenities like the pool, gym, and hot tub were perfect and you didn’t have to leave really. Perfect place to get away.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 21, 2024
Dear Monica,It warms our hearts to hear that our amazing amenities and prime location were perfect for your needs. Thank you so much for the review and we hope you'll join us again soon. Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that my ocean view room was ground floor ...When I booked I had no way of knowing ..they moved us to a 3rd floor courtyard view which was satisfactory. All in all a great experience
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 21, 2024
Dear Norman,Thank you for joining us at Hilton Garden Inn Carlsbad Beach. Although it's unfortunate your first room wasn't what you had hoped for, it was our pleasure to offer you another option. Despite this, we're glad you had a great experience at our hotel. Come back again!Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean and very spacious. The hotel was beautiful and directly across the street from the ocean.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Cindy,Thank you for choosing Hilton Garden Inn Carlsbad Beach and for sharing your delightful, five-star review. We are thrilled you were impressed with our clean, spacious accommodations and great location so close to the ocean. It would be an honor to welcome you back any time you're looking for another lovely getaway.Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

KEVIN JAMES

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property is located well for easy access to freeway, next to beach and places to eat. There is a charge for parking that is not noted on Expedia, that I saw.
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Kevin,Thank you for taking a moment to share your thoughts with us about your recent stay. We’re glad to know that our location met your expectations, but we’re saddened to hear that the parking fee was not something you were expecting. We apologize for any misunderstanding this may have caused. Thanks again for your feedback, and we hope you consider staying with us again.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Roger

Stayed 1 night in Jan 2024

10/10 Excellent

Varton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach right across the street! We had a great time.
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 12, 2024
Dear Varton,It was such a pleasure to welcome you to Hilton Garden Inn Carlsbad Beach! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your perfect rating, and we hope you return soon.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

jenniferfd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the coast. Enjoyed walking
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 12, 2024
Dear Jennifer,We're delighted by your outstanding review of Hilton Garden Inn Carlsbad Beach! It's wonderful that you enjoyed our fantastic location, and we're proud it helped make your stay exceptional. Many thanks for your thoughtful compliments, and we hope to see you again.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Francisco III

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Luis,It's delighted to hear that you had a great experience at Hilton Garden Inn Carlsbad Beach! Your satisfaction is our priority, and we look forward to welcoming you back. Thank you for choosing us!Sincerely,Cipriano TalaveraFront Office Manager

6/10 Okay

Lennie

Traveled with family
It’s safe and close to where we want to go but the last night we stayed, the people who’s staying upstairs were running around thus making it so loud and annoying till 10pm. Just a suggestion if they have kids they should stay on the first floor
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Lennie,Thank you for your honest feedback on your stay with us. It was amazing to hear that you found us safe and close to where you needed to be! We will pass along your suggestion about guests with kids to the rest of our management team. Please reach out on your next stay and give us the chance to fix anything that you don't like. We are looking forward to hearing from you on your next trip to Carlsbad!Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Yong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very thin wall. I could hear noise from the other unit
Stayed 1 night in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Yong,Thank you for your review. It was a pleasure having you as our guest, though we regret that your experience was not as restful as you had hoped. Your feedback about noise is understood, and we'll be sure to share it internally to determine ways of improving our guest experience in this respect. We hope to welcome you back in the future for a peaceful stay worthy of a perfect rating.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Lisa

Beautiful
Stayed 1 night in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Lisa,Thanks for choosing Hilton Garden Inn Carlsbad Beach. It's wonderful that you loved our beautiful hotel overlooking the beach. Come back soon. Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EV owners be aware
For EV owners, charging at the hotel is nearly impossible. There is a well functioning level 2 charger on site that could be helpful for overnight charging or 4 hrs limited time, but the parking spot is always iced. ChargePoint has a DC fast dispenser on site that is not online as of December 2023 (useless!!!).
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Paul,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with the EV chargers, and we'll look into this further. If you're in the area again, we hope you'll come back to see us.Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

Stephanie, Berkeley

Stayed 1 night in Dec 2023

6/10 Okay

Thomas V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

martina

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay😃
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Martina,Thank you for your review and for giving us a perfect rating! We're delighted you had an enjoyable experience. It was a pleasure having you here, and we hope you return soon.Sincerely,Cipriano TalaveraFront Office Manager

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, although not in walking distance to any stores, was convient to the freeway and a few minute drive to anything you needed. And directly across the street from the ocean, a fantastic place to walk along the water and catch nightly sunsets. The staff was friendly and helpful. Food at the restaruant was good. Pool area was nice, gym could be better. Rooms were nice but I would get an interior room facing the courtyard/pool area next time and not the parking lot or train tracks. Overall a good stay and I would stay again while in this area.
Stayed 4 nights in Nov 2023
Response from General Manager on Dec 19, 2023
Dear Cindy,Thank you for choosing Hilton Garden Inn Carlsbad Beach. We are delighted to hear that you found our location to be convenient for freeway access and enjoyed being close to the water for beautiful walks and sunsets. We are also thrilled that our team's friendly and helpful service and the quality of our restaurant's food positively contributed to your experience. Your feedback on our gym is highly appreciated as it helps guide our improvements. We are pleased you had a good stay and look forward to welcoming you back on your next visit to the area.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Tom

Stayed 5 nights in Dec 2023

10/10 Excellent

Sharon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Natalie,It was such a pleasure having you as our guest! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. We hope you will keep us in mind for the future, as we would love for you to come back and spend some more time with us!Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Reasonable price.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Janette,Thank you for taking a moment to share your thoughts on your recent stay at Hilton Garden Inn Carlsbad Beach. We are glad to hear that you were pleased with your experience and found it to be well-priced. It was a pleasure having you here, and we hope you will visit us again soon.Sincerely,Cipriano TalaveraFront Office Manager

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023