Bar (on property)

Reviews of Hilton Garden Inn San Diego Del Mar

3 out of 5
Hilton Garden Inn San Diego Del Mar
3939 Ocean Bluff Ave, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1006 reviews" "
Rating 8 - Good. 295 out of 1006 reviews" "
Rating 6 - Okay. 84 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Liked: Staff & service
Stayed 3 nights in Feb 2024

4/10 Poor

Selma

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You may have a better stay than I did. Most of my stay was great, Ms. Tina was amazing and the deli was super cute and the staff was nice. However, there was a male night staff person that made me feel uncomfortable with the manner in which he spoke to me as a guest. It was unprovoked, unwarranted and unnecessary. Lastly, the premises although nice aren’t always secured at night, there was a back door that was left unlocked my entire stay of four days. Keycard or not you could enter as you pleased and I was dismissed when I brought this to the front desk’s attention. As a frequent solo business traveler, this had me a little on edge and eager to get back home even quicker.
Stayed 4 nights in Mar 2024

8/10 Good

jasmin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Irma

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet!
Stayed 1 night in Mar 2024

10/10 Excellent

Elisabeth Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Anahit

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Feb 2024

10/10 Excellent

CYNTHIA

Amazing service
Stayed 1 night in Feb 2024

6/10 Okay

Armen

Stayed 1 night in Feb 2024

8/10 Good

Adaliz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This places was clean and quite, Linda was an amazing host. I would definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic from front desk to bar/dining. Food was very good.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price. Perfect for business travel. Spa and all but one ice machine were out of order. That was the only downside. On-site restaraunt and bar are nice and you dont normally find that at this price point. Would stay again.
Stayed 3 nights in Jan 2024

8/10 Good

Xiao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quiet area but the rooms are clean but can be slightly dated
Stayed 2 nights in Jan 2024

8/10 Good

Joel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Monique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

cathleen, El Cajon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, close to beach and movie theater. Was comfortable, liked the fridge and microwave and room was very clean
Stayed 1 night in Jan 2024

8/10 Good

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I know staffing is a problem for everyone, but I tried to speak to the front desk staff a few times but there was a sign on the desk that read that they were helping other guests. The toilet in room 310 ran all the time and the sink ran so slow. Please empower the cleaning staff to tell management when something doesn't work. The sap falling from the trees in the parking lot is really annoying. That's a sign to replace the trees, not spend money on a sign telling you there is sap falling from the trees. When you charge people to park in suburbia, then you have a duty to keep their cars from getting ruined. The hot water tap on the water filter in the lobby didn't work. The only tea was decaf. The coffee urn was usually empty.
Stayed 4 nights in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Clean & quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Renz M.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean. Beware the additional parking fee
Nice, clean room. Hotel in great condition. Only bad surprise was the $12 fee for parking in their uncrowned suburban parking lot. Hotels.com missed that one among the fees. Hate those junk fees!
Stayed 1 night in Dec 2023

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

FERNANDO

Stayed 1 night in Dec 2023

10/10 Excellent

Jakob

Stayed 1 night in Dec 2023

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Jifei

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC has bad ordor. Charged me $50 for lost key card
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 3 nights in Nov 2023

10/10 Excellent

Jannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay. The entire hotel was super clean. It smelled really fresh. Comfortable beds and I loved their shampoo, conditioner and lotion.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property in great location!
Stayed 1 night in Nov 2023

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

4/10 Poor

Hartyoun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be renovated.
Stayed 1 night in Nov 2023

4/10 Poor

Hartyoun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very rundown property. We had to change rooms because the door knob and whole apparatus was literally falling off the hinges. It’s really needs to be refurbished. It’s not cheap and my family and I expected more.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andres

Business traveler
Good Times
It was very nice - professional and everyone just wanting to help. Thank you!
Stayed 2 nights in Nov 2023

10/10 Excellent

Mona

Stayed 1 night in Nov 2023

10/10 Excellent

Mona

Stayed 3 nights in Nov 2023

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana was wonderful with checking us in and making sure everything looked right with our booking since we booked via Expedia. Thank you for a wonderful stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Karl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two restaurants on site and staff were fantastic
Stayed 2 nights in Nov 2023

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and real.
Stayed 2 nights in Nov 2023

8/10 Good

mike b

Liked: Cleanliness, staff & service, property conditions & facilities
Ice not on every floor, limited food, parking for premier members but spots not used
Stayed 2 nights in Oct 2023

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly.
Stayed 1 night in Oct 2023

8/10 Good

Chris

Stayed 2 nights in Oct 2023

10/10 Excellent

David, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. I will be back
Stayed 1 night in Oct 2023

8/10 Good

Russell

Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a fan if the per day self parking fee.
Stayed 1 night in Oct 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. Jasmine at the bar provided outstanding surface. Only minor issue was the shower door in room 104, it was very hard to open and close.
Stayed 3 nights in Oct 2023

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Pillows were a little lacking. Air conditioning could be improved. We would stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Norma, Agoura Hills

Traveled with family
Liked: Property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually cheap out on hotel rooms. Stepped it up a notch for our San Diego adventure. Well worth it! Comfy bed, very clean room. The lobby has a wonderful smell. It starts your stay at ease. Staff was super friendly.
Stayed 2 nights in Sep 2023