Ratings based on 797 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 14, 2014
Nice hotel. Just keep in mind the daily parking fee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jul 7, 2014
A bit of a hassle to get to as very close to airport however airport noise was not an issue. Up grading to marina or ocean view difenitly recommend
3 out of 5
by A verified traveler from phoenix

Hidden charges

Posted Jul 4, 2014
Pros: Fairly good location
Cons: See comments above
Parking $21 per car per day, total surprise, was never told at booking. Also went to breakfast in the restaurant, never offered a menu or explanation, had coffee and a Danish and charged $20. Wait staff should have told us we could order off menu. Charged $150.00 per room and never notified this would happen.
3 out of 5
Recommended
for Everyone
by A verified traveler from ny, ny

Posted Jul 4, 2014
We paid for a bay view when making the reservation and were told that they were overbooked and put us in a handicap room with no view and offered no monetary compensation.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2014
Hotel staff not very attentive and nothing is an urgency. Had to call twice for a pickup from the airport upon arrival, and we requested a blanket for the bed because the goose down comforters are EXTREMELY warm. Had to call a total of three times just to receive a blanket. Once we resigned them, they were full of lint and smelled like a wet animal. Had a broken tile in the bathroom, never dusted the room, just wasn't very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, CA

Beautiful, Close Location to San Diego Airport

Posted Jul 1, 2014
Pros: Beautiful views, convenient location to airport and good restaurants, clean rooms, free airport shuttle that starts at 4am. Exactly what we expected!
Location: Very close/convenient distance to San Diego Airport. Walking distance to Boathouse and Lighthouse Restaurants. Close driving distance to Little Italy.
Greeted promptly and professionally by Chris at check in and the room was as described and depicted on the internet. Asked for and paid for view, high floor and got it on time; we checked in shortly after 3pm. Beautiful view of marina and harbor, and the room was clean! Airport shuttle is on demand and free to the airport. Worked out well for the 7am flight out of SAN. Note that many hotels don't accommodate for such early flights and don't even start running until 7am, but Hilton's shuttle starts running at 4 am. Parking is $21/night, plenty of spaces, at least when we were there. Appetizers were good, ordered calamari and mini crab cakes. Good portion of calamari, but be warned the crab cakes are definitely mini. There were only 3, yes only 3, not a typo, half dollar sized, crab cakes! Expected more for $15, but they were delicious!!! Breakfast buffet is great! Good selection of cold/hot foods, they will custom make you an omelette.Great location, walking distance to 2 good restaurants, Boathouse and Lighthouse. Boathouse's blackened rib eye was delicious! The shrimp fettucine dish was good, but annoying because they didn't properly drain the noodles. Lighthouse's brunch is the rave, but we couldn't try it because we arrived too late. We will come earlier and try it next time. It's always great when you get what you pay for and everything goes according to plan. Hilton's location, view, services made our trip very relaxing and enjoyable! We got what we expected and paid for
3 out of 5
Recommended
for Everyone
by A verified traveler from orange county

Clean

Posted Jun 30, 2014
Small room. Clean. No view of city or ocean. View of a rooftop fan.
4 out of 5
Recommended
for Everyone
by Mike and Kat from Ipswich, UK

Nice hotel. Close to the airport .

Posted Jun 30, 2014
Pros: Liked the comfort and the extensive views from the balcony. Food quality good.
Cons: Reduce or cut the parking charges.
Location: Close to the airport and downtown restaurants and shopping areas.
Generally a good hotel. Shame about the parking charges. Be aware of the myriad taxes imposed by the state of California.
5 out of 5
Recommended
for Everyone
by A verified traveler from auburn, wa

Very NICE hotel

Posted Jun 23, 2014
Pros: Very nice water front facility, clean.
Location: You can walk along the beach and enjoy the harbor view.
We called the hotel and asked if they let us check in early. After couple phone call to see any room open up, they let us check in at noon instead of 4 pm. Thank you very much. JABV family.
1 out of 5
by A verified traveler from san jose

Too far from shop or restaurant

Posted Jun 21, 2014
Pros: Very quiet
Cons: Service
I will not recommend this hotel because everything in here cost extra even parking.