Ratings based on 1,377 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Very nice Hotel right in the middle of the Harbor. They had excellent staff and Hotel was very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Thier was black mold in the shower and sink

Posted Jun 29, 2015
The staff was friendly but over all could have been cleaner
3 out of 5
by A verified traveler from G.

Decent stay at a Hilton

Posted Jun 22, 2015
Well first, we couldn't find the place it was tucked back so far our GPS couldn't lead us but that turned out to be pleasant as it was located near the marina and was quiet, very peaceful for our vacation. However, we paid for a king size bed and we were "upgraded" to "2 double beds and a view of the marina". A double bed isn't much of an upgrade especially if that wasn't what was paid for and it wasn't asked if that's what we wanted. The "view" of the Marina was mostly a view of the parking lot. We also requested new towels for our room, left for a few hours and came back to the same towels. I had to go downstairs and ask again for them to send towels up which took another 20 minutes. Those things aside we didn't spend a whole lot of time in the hotel so it didn't ruin our vacation, however I do expect to get what I paid for.
Comment from Hotel Management
Jun 30, 2015 by Grace, Hotel Management
Hello, G. Thank you for commenting on your recent stay. As we strive for perfection, your review is incredibly important to us. I apologize for the inconvenience of having to accept the unwanted vs. guaranteed. We will take definitely note your feedback to better our service and culture as a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Nice Hotel View

Posted Jun 17, 2015
Loved our stay! Beautiful view & comfortable beds. GET HARBOR VIEW! Cons: The lady who checked us in was not welcoming whatsoever! Someone train her on some customer service. The $22 dollar parking a night is ridiculous & has to go. Overall enjoyed our stay!
Comment from Hotel Management
Jun 22, 2015 by Gabriel, Hotel Management
Thank you for your valuable feedback, I have addressed the issue with our staff and we apologize if you were not properly welcomed. We are glad you enjoyed the rest of your stay with us and we hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Jun 8, 2015
Pros: Close to airport and next to harbor
Nice place, not many options for dining, but overall very nice
Comment from Hotel Management
Jun 12, 2015 by Grace , Hotel Management
Thank you for your 5 star review! Although we have one restaurant on-site serving breakfast, lunch, and dinner... should you prefer variety there are a couple restaurants on the island that are within walking distance or we could provide a shuttle for. Please drop by the concierge on your next trip and we can ensure a nice stay with dining options!
5 out of 5
Recommended
for Everyone
by A verified traveler from Prnsacola

Airport Hilton

Posted Jun 1, 2015
Check in was quick & easy. The room was beautifully decorated and had magnificent Marina and city views. Bed was very comfortable -- close to my own memory foam bed at home. I would definitely stay at this Hilton again!
Comment from Hotel Management
Jun 5, 2015 by Grace, Hotel Management
Thank you for your feedback, Prnsacola. I am so glad you enjoyed your stay and had a home-away-from-home comfortable night's sleep! Please come back soon to take in more water views and San Diego sun!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Breathtaking scenic view . Boring hotel if you are young and want to have fun !
Comment from Hotel Management
Jun 17, 2015 by Grace, Hotel Management
Thank you for staying with us. We have the best views of San Diego from our location on Harbor Island. On your next visit, please drop by the concierge for activities in San Diego. We are well versed in San Diego events and would be glad to offer our recommendations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Nice hotel and staff close to the city.

Posted May 26, 2015
We had a nice stay at this hotel. It was very nice.
Comment from Hotel Management
Jun 5, 2015 by Grace, Hotel Management
Thank you for the great review, Robert! We would love to welcome you back on your next trip to San Diego.
5 out of 5
Recommended
for Everyone
by A verified traveler from 長野市 日本

空港に近くレンタカー会社への返却も楽でした

Posted May 21, 2015
Pros: 空港に近く料金もまあまあでしょうか
チッエクインの時の担当スタッフがカーリターンした方が駐車料金が安くなりますと 気持ちよく応対してくれました
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport and downtown.

Posted May 17, 2015
Well located, friendly staff, comfortable room, nice view of the marina and downtown.
Comment from Hotel Management
Jun 17, 2015 by Grace, Hotel Management
Thank you for taking the time to review our hotel. We take great pride in our service culture and breathtaking views. We look forward to welcoming you back soon!