Ratings based on 4,357 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good view

Posted Aug 4, 2015
Cons: More entertainment. Gift shop was small and very limited.
Very nicely appointed hotel. Right on the bay walk and across from Gas Lamp and Petco Park. Room was very spacious. Beds comfortable. Views very good. Should have had live music in the bars. No refrigerator or microwave in rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Our overall experience was good, this was our second time here. Room was good, the breakfast buffet is good and decent set of varieties, yet you have to be early if you don't wanna wait in line to find a table if it's on a weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and great view!!!

Posted Aug 3, 2015
The pool was very nice although very crowded. The surrounding area is a nice walk and close to eating/dining. Wifi should be included in the room rate!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Pros: Very friendly
Cons: you have a better pricing on your breakfast have a better pricing on your breakfast and
Location: Location was great I would highly recommend it to my friend
It was a nice day it would be nice to come back and enjoy another relaxing weekend at your hotel thank you
2 out of 5
by A verified traveler

Didn't like it

Posted Aug 3, 2015
I did not like it. I don't think it worth the price you pay for it. It's nice and everything and on the beach front!
4 out of 5
Recommended
for Everyone
by A verified traveler from h

Beautiful view of bay

Posted Aug 3, 2015
Room had a beautiful view of bay. Easy walk to seaport village and gas lamp district.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice hotel

Posted Aug 2, 2015
Great location and views. Awesome hotel staff. Rooms were clean, a little small and basic but nice.
2 out of 5
by A verified traveler

great location but not very clean

Posted Aug 2, 2015
The hotel is in a great location ! We had stayed here 2 years ago and it was a better experience. This stay the hotel was not as clean and a little too crowded. I understand that it is a very large hotel and difficult to keep spotless but they could do much better. The pool was very overcrowded, there were dirty dishes with half eaten food, dirty cups and debris on the ground everywhere. It was almost impossible to get service at the pool, definitely poorly staffed. We waited a very long time for service at the Fox grill and there were dirty dishes left for two days in lounge area by the restaurant. We had stayed here this trip because we had enjoyed our previous stay so much but will choose a different hotel on our next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Great location. Very modern look and feel.

Posted Aug 1, 2015
Would have wanted a mini fridge in the room. Also, there were few pool staff present to assist guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterey, Ca

Great view and location

Posted Aug 1, 2015
We attended a baseball game so it was a perfect location and the zoo. The view was unbelievable.