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Reviews of Holiday Inn Express Hotel & Suites San Diego-Escondido, an IHG Hotel

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 1006 reviews" "
Rating 8 - Good. 323 out of 1006 reviews" "
Rating 6 - Okay. 152 out of 1006 reviews" "
Rating 4 - Poor. 75 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sendy yesenia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved u had dove products on your restroom
Stayed 1 night in Mar 2024
Response from Sherill on Mar 25, 2024
Hello Sendy Yesenia,Thank you for choosing Holiday Inn Express Escondido, and for sending your comments. Hearing how much you enjoyed staying with us was very rewarding for us! Thank you again for taking the time to let us know how your stay went, and we will look forward to welcoming you back to the property in the future.

8/10 Good

David

Traveled with partner
The cash deposit charge on my debit card was not returned for 7 days . That was very inconvenient and front desk clerk did not explain or inform me that that would be the case . In fact explained that I eoulf not be charged and would receive my deposit immediately upon checkout which was in fact not the case
Stayed 1 night in Mar 2024
Response from Sherill on Mar 25, 2024
Dear David,We are very sorry to learn of your experience. Please know that while we do take a temporary authorization for incidentals upon arrival, we release the unused funds at the time of departure. However, depending on your financial institution’s policies it can take up to 10 days or more to reflect on your account, though typically it is more than 5-7 business days. We recommend getting in touch with your bank to resolve this matter.Again, my apologies for the inconvenience.

4/10 Poor

kim

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I can't return because of the awful mold smell in the room. staff was great. Upon first arriving the room looked great. Definitely some maintenance issues!
Stayed 1 night in Mar 2024
Response from Sherill on Mar 21, 2024
Dear Kim,Thank you for sharing your experience from your recent stay, Kim. First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We work very hard to make sure all our guests have a rewarding stay and are disheartened to learn of your disappointment. We never like hearing that our guests won't be back, and We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

10/10 Excellent

Tanya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient, right off the 15. Lots of places to choose from to eat and a starbucks nearby. Breakfast was great and didn't have to pay for parking. Great Holiday Inn for the area
Stayed 1 night in Mar 2024
Response from Sherill on Mar 14, 2024
Hi Tanya,Thank you for your 5 star review. We are glad to hear that you find our location strategic convenient, and that breakfast was great. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!

10/10 Excellent

haseebullah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Aureliano

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay over all
Stayed 1 night in Feb 2024
Response from Sherill on Mar 14, 2024
Hello Aureliano,Thank you for patronizing Holiday Inn Express and Suites, and taking time out to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Express and Suites Escondido.

10/10 Excellent

Lorne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent.
Stayed 1 night in Feb 2024
Response from Sherill on Mar 14, 2024
Hi Lorne,Thank you for taking the time to leave us this excellent review! We are thrilled to hear that Team's service has been top notch. We do pride ourselves on offering great customer service, so your comments are very much appreciated. Thank you for recommending us.

2/10 Terrible

Dan

Traveled with family
Disliked: Property conditions & facilities
Sink was stopped up and unable to drain all night. Toilet only flushed every other time.
Stayed 1 night in Mar 2024
Response from Sherill on Mar 14, 2024
Dear Dan,Thank you for taking the time to tell us about our experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us and I am saddened that to hear the condition of the room and the issues found. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurences. Here in Holiday Inn Express and Suites Escondido, we continously strive to meet your needs and expectations. We appreciate the time you took to share your concerns and it our hoe that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Arturo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable accommodations, and great rates. Recommend.
Stayed 1 night in Feb 2024
Response from Sherill on Feb 23, 2024
Hello Arturo,Thank you very kindly for your superb review. It is great to hear that you had a incredable stay and that our services was amazing. With small touches we can make a big difference, and this is appreciated by all our patrons. Very happy to hear that you will be coming back again and we are already looking forward to granting you our dedicated service again at the Holiday Inn Express & Suites Escondido.

4/10 Poor

Edward

Disliked: Cleanliness, staff & service
The hotel refusing to give te refund ather they triple charged me o a room what i do.?
Stayed 6 nights in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Sherill on Mar 21, 2024
Hello Mark,Thank you for choosing Holiday Inn Express Escondido, and for sending your comments. Hearing how much you enjoyed staying with us was very rewarding for us! Thank you again for taking the time to let us know how your stay went, and we will look forward to welcoming you back to the property in the future.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, safe, quiet, close to shopping and food, gas station close by. Receptionist and manager(maybe owner) very courteous and helpful. Room was clean and well stocked. Only problem was getting passed an in&out burger to motel, no fault to motel.
Stayed 2 nights in Feb 2024
Response from Sherill on Feb 15, 2024
Hello Robert,Thank you for taking the time to give us your feedback. Our #1 focus at the hotel is to delight our guests by giving them outstanding service, and we are pleased that you noticed this during your stay. We strive to give all our guests such wonderful experiences and will pass along your feedback to the front desk staff members! We look forward to welcoming you back to the hotel very soon.

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Sherill on Feb 9, 2024
Hello Mariana,Thank you for the excellent review, Mariana.We're thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that our staff took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

10/10 Excellent

Bessy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place
Stayed 2 nights in Jan 2024
Response from Sherill on Feb 9, 2024
Hi Bessy,Thank you for choosing Holiday Inn Express Escondido, and for sending your comments. Hearing how much you enjoyed staying with us was very rewarding for us! Thank you again for taking the time to let us know how your stay went, and we will look forward to welcoming you back to the property in the future.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick, very nice and easy to communicate with. Rooms and hotel itself were excellent for cleanliness.
Stayed 1 night in Jan 2024

10/10 Excellent

Yoel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Jan 2024
Response from Sherill on Feb 2, 2024
Hello Yoel,Thank you for taking the time to give us your feedback. Our #1 focus at the hotel is to delight our guests by giving them outstanding service, and we are pleased that you noticed this during your stay. We strive to give all our guests such wonderful experiences and will pass along your feedback to the front desk staff members! We look forward to welcoming you back to the hotel very soon. All the best !

10/10 Excellent

Lena, Fremont

Stayed 2 nights in Jan 2024

10/10 Excellent

chris, sublimity

Stayed 7 nights in Jan 2024

8/10 Good

Kelly, Bismarck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and good breakfast. Convenient freeway access and dining in the area.
Stayed 1 night in Jan 2024
Response from Sherill on Jan 19, 2024
Hello Kelly,Thank you for taking the time in giving us your feedback. We are delighted to hear that you had a comfortable stay and that you enjoyed everything from the bed and breakfast. Our staff works hard every day to make lasting impressions on our guests. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay.

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, parking was convenient and close to our room. There are many eateries & shops nearby. In N Out is right next to the hotel. We were awaken by a faulty fire system at 6 am that woke everyone up and had to evacuate and find out what was going on. We would cone back, but hope that system is fixed.
Stayed 1 night in Jan 2024
Response from Sherill on Jan 19, 2024
Hello Christina,Thank you for your 4 star review. We are glad to hear that you find our location strategic and convenient. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!

10/10 Excellent

Julie

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2023

8/10 Good

Leon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was 6 of us total ( my husband and I and 4 children). We all slept comfortably. It was a bedroom with 2 queens and a separate living room area with a pull out couch. We borrowed a crib for my youngest daughter. They also had a small kitchenette with a sink, refrigerator, and microwave. The bathroom had nice soap products from Dove. It was quiet and the staff were all friendly and helpful. The only thing everyone wasn’t too crazy about was breakfast. It was decent, they had a mini pancake machine that was making pancakes, they had sausage, omelettes, cinnamon rolls, bananas, and cereal, The drinks were orange juice, cranberry, apple, and water. My family didn’t really like the breakfast, but I thought it was decent and did the job. Overall we would stay here again, it was a great choice and affordable.
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Stayed 3 nights in Dec 2023
Response from Sherill on Dec 30, 2023
Hi Richard,Thank you for patronizing Holiday Inn Express and Suites, and taking time out to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Express and Suites Escondido.

10/10 Excellent

Mazen

Stayed 1 night in Dec 2023

6/10 Okay

Dawne

Disliked: Room comfort
Don't stay on the first floor.
I was placed on the first floor right next to a door, so every time someone went out the door my room would shake. It was awful - I barely slept. It was extremely loud.
Stayed 1 night in Dec 2023
Response from Sherill on Dec 15, 2023
Dear Dawne,We are so sorry that you did not receive our #1 standing services. We pride ourselves on doing a great job and I am not sure why you did not receive exceptional services. We will discuss your situation in our next staff meeting in hopes to make sure that we do not miss the mark in the future with our guests. I hope you give us another chance if you are back in our area. I believe if you read other reviews of our property you will find that we do a great job.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sherill on Dec 15, 2023
Greetings Ms. Sonia,Thank you very kindly for your superb review. It is great to hear that you had a incredable stay and that our services was amazing. With small touches we can make a big difference, and this is appreciated by all our patrons. Very happy to hear that you will be coming back again and we are already looking forward to granting you our dedicated service again at the Holiday Inn Express & Suites Escondido.

8/10 Good

Nina

Stayed 1 night in Dec 2023

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. Staffs are friendly and helpful.
Stayed 1 night in Nov 2023
Response from Sherill on Dec 1, 2023
Dear Vicki,Greetings from Holiday Inn Express and Suites Escondido!Thank you for patronizing Holiday Inn Express and Suites, and taking time out to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Express and Suites Escondido.

10/10 Excellent

Enkhmandakh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , quite nice, clean , hot breakfast
Response from Sherill on Nov 25, 2023
Dear Enkmandakh,Thank you very kindly for your superb review. It is great to hear that you had a incredible stay and that our services was amazing. With small touches we can make a big difference, and this is appreciated by all our patrons. . We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

10/10 Excellent

michael

Stayed 3 nights in Nov 2023
Response from Sherill on Nov 22, 2023
Dear Michael,Thank you very kindly for your superb review. It is great to hear that you had a incredable stay and that our services was amazing. With small touches we can make a big difference, and this is appreciated by all our patrons. Very happy to hear that you will be coming back again and we are already looking forward to granting you our dedicated service again at the Holiday Inn Express & Suites Escondido.

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed free breakfast. Room was nice and clean.
Stayed 3 nights in Nov 2023
Response from Sherill on Nov 17, 2023
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our room nice, clean and the breakfast buffet to have many choices. We take pride in delivering great service, and we are thrilled that we are thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.

8/10 Good

Diane Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sherill on Nov 17, 2023
Hello Diane Jeff,Thank you for taking the time to leave us this excellent review! We are thrilled to hear that Team's service has been top notch. We do pride ourselves on offering great customer service, so your comments are very much appreciated. We look forward to welcoming you back soon.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Sherill on Nov 17, 2023
Dear Jorge,Thank you very kindly for your superb review. It is great to hear that you had a incredable stay and that our services was amazing. With small touches we can make a big difference, and this is appreciated by all our patrons. Very happy to hear that you will be coming back again and we are already looking forward to granting you our dedicated service again at the Holiday Inn Express & Suites Escondido.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Fumi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly
Stayed 1 night in Nov 2023
Response from Sherill on Nov 9, 2023
Hello Fumi,Thank you for taking the time to leave us this excellent review! We are thrilled to hear that Team's service has been top notch. We do pride ourselves on offering great customer service, so your comments are very much appreciated. Thank you for recommending us.

4/10 Poor

Maria R

Liked: Staff & service
Disliked: Property conditions & facilities
The room was not very clean. The bathroom sink wasn’t draining properly. Every time we washed our hands the water would sit in the sink.
Stayed 1 night in Nov 2023
Response from Sherill on Nov 9, 2023
Dear Maria R,We are so sorry that you did not receive our #1 standing services. We pride ourselves on doing a great job and I am not sure why you did not receive exceptional services. We will discuss your situation in our next staff meeting in hopes to make sure that we do not miss the mark in the future with our guests. I hope you give us another chance if you are back in our area. I believe if you read other reviews of our property you will find that we do a great job.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Second stay, short trip but perfect location and just the right conditions for a short trip
Stayed 1 night in Nov 2023
Response from Sherill on Nov 4, 2023
Hello Mr. Kevin,Thank you for your perfect 10 score. We are glad to hear that you find our location strategic convenient. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!

8/10 Good

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of decent fastfood in walking distance. A Target for emergency shopping. And plenty of excellent restaurants within a 15 min drive.
Stayed 5 nights in Oct 2023
Response from Sherill on Nov 2, 2023
Hi Dennis,Thank you for your 4 star review. We are glad to hear that you find our location strategic convenient. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!

10/10 Excellent

Jorge G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sherill on Nov 2, 2023
Hello Jorge G,Thank you for patronizing Holiday Inn Express and Suites, and taking time out to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Express and Suites Escondido.

10/10 Excellent

Chor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2023
Response from Sherill on Oct 26, 2023
Dear Chor,Thank you for taking the time to give us your feedback. Our #1 focus at the hotel is to delight our guests by giving them outstanding service, and we are pleased that you noticed this during your stay. We strive to give all our guests such wonderful experiences and will pass along your feedback to the front desk staff members! We look forward to welcoming you back to the hotel very soon. All the best !

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious.
Stayed 2 nights in Oct 2023
Response from Sherill on Oct 19, 2023
Hello Ezekiel,Thank you for patronizing Holiday Inn Express and Suites, and taking time out to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Express and Suites Escondido.

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall.
Stayed 1 night in Oct 2023
Response from Sherill on Oct 19, 2023
Thank you for the excellent review, Mr. Oscar.We're thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not suprising that our staff took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
Not too bad
My family had a fairly good stay. We stayed in a room with two double beds. The room was a bit cramped and the air conditioning made a lot of noise because the cover was cracked but with some adjustment, we were able to keep the noise level to a minimum so we were able to sleep comfortably each night. The room and bathroom were clean and well stocked with bathroom essentials. My husband even like the coffee provided with the Keurig. The hotel was located near a lot of restaurants and shopping which was very convenient, however, much as we love In-n-Out (which was right next to the hotel), the long line of cars accessing their drive-thru would oftentimes block guests like us who needed to get to the hotel driveway and parking. All in all, we enjoyed our stay and might consider staying here again in the future
Stayed 3 nights in Sep 2023
Response from Sherill on Oct 19, 2023
Dear Christine,Thank you for choosing Holiday Inn Express Escondido, and for sending your comments. Hearing how much you enjoyed staying with us was very rewarding for us! Thank you again for taking the time to let us know how your stay went, and we will look forward to welcoming you back to the property in the future.

6/10 Okay

HEIDI

Liked: Staff & service
Disliked: Property conditions & facilities
Hi hotel seemed clean and convenient, but the AC air coming out had a musty smell to it , it was pretty gross, I think vents need to be cleaned, also a spire elite IGH member but booked through Expedia and I guess it did not matter I was IGH reward member had to pay for bottle of water and no reward points
Stayed 3 nights in Oct 2023
Response from Sherill on Oct 13, 2023
Dear Ms. Heidi,Thank you for taking the time to tell us about our experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us and I am saddened that to hear the condition of the room and the issues found. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurences. Here in Holiday Inn Express and Suites Escondido, we continously strive to meet your needs and expectations. We appreciate the time you took to share your concerns and it our hoe that you will give us the opportunity to better serve you in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sherill on Sep 21, 2023
Hello James,Thank you for patronizing Holiday Inn Express and Suites, and taking time out to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Express and Suites Escondido.

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of places to eat across the street. One problem was an In'N'Out burger place right next to hotel which made it hard to enter the hotel pkg lot due to long lines.
Stayed 1 night in Sep 2023
Response from Sherill on Sep 21, 2023
Hi Michelle,Thank you for taking the time to give us your feedback. Our #1 focus at the hotel is to delight our guests by giving them outstanding service, and we are pleased that you noticed this during your stay. We strive to give all our guests such wonderful experiences and will pass along your feedback to the front desk staff members! We look forward to welcoming you back to the hotel very soon. All the best!

10/10 Excellent

Joe

Stayed 2 nights in Sep 2023
Response from Sherill on Sep 21, 2023
Hello Joe,Thank you for taking the time in giving us your feedback, and for your 10 score review. We are delighted to hear that you had a comfortable stay. Our staff works hard every day to make lasting impressions on our guests. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay.

10/10 Excellent

Thipouthay

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place! (Aside from the rooms being kind of narrow) everything about it is great! LOCATION LOCATION LOCATION!!!!! Anything and everything you need is right there! Easy parking. Friendly staff. Good hot breakfast buffet! Safe and just everything about it. The bedding is super comfy I sleep like a baby. It’s my second time staying here and I will be staying here every single time I am in town! I even got family members to stay here and we absolutely love it!!! Cannot beat the price !
Stayed 2 nights in Sep 2023
Response from Sherill on Sep 14, 2023
Dear Thipouthay,Thank you for your 5 star review. We are glad to hear that you find our location strategic convenient, and that our room was clean, and your check in was easy. Thank you so much for your kind words and kudos, I will be certain to share them with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
E
Stayed 1 night in Sep 2023
Response from Sherill on Sep 15, 2023
Hello Jorge,Thank you for taking the time to leave us this excellent review! We are thrilled to hear that Team's service has been top notch. We do pride ourselves on offering great customer service, so your comments are very much appreciated. Thank you again and we look forward to welcoming you back soon.