Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2015
Great stay!! Nice place to stay in San Diego Easy access to main attractions
5 out of 5
Recommended
for Everyone
by A verified travelerfrom az

Nice hotel

Posted May 27, 2015
We only stayed for 1 night. The staff was nice. The room was clean. I didn't use any services.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Los Angeles

staff is very nice

Posted May 27, 2015
Pros: staff is nice
Cons: the entrance is not clear enough
Location: hotel is next to freeway.
staff is very nice. location is okay. the entrance is not clear and too tight. you might run into another car.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Close to Family

Posted Apr 25, 2015
Booked through Expedia - no complimentary coffee in lobby. Even though California has water shortage they changed linen every day ( 4 night stay). We hung up towels for reuse and they removed them and replaced. Otherwise everything else was fine. Door had to be repaired on arrival - keys would not work, but they handled it quickly.
2 out of 5
by A verified travelerfrom Oregon

Airport Transportation NOT provided.

Posted Apr 5, 2015
I selected this hotel based on its location and the promise of FREE AIRPORT TRANSPORTATION-- which is NO LONGER PROVIDED. The hotel's Expedia page has "Free Airport Shuttle" listed in at least three places but when I called from the airport (during daytime hours and one week after booking) I was informed that they no longer offer this service and I would need to pay for a taxi. After much insistence and heated conversations with three staff members they agreed to reimburse me for the cost of a Super Shuttle airport van-- not a great way to begin my San Diego visit. The room was clean but in much need of maintenance and a fresh remodel (water stains from a leaking sink tap, moldy grout, a running toilet, etc.) My advice-- look elsewhere.
3 out of 5
by A verified travelerfrom Pasadena, ca

Posted Mar 29, 2015
Ok nothing impressive, rude staff and doesn't make you feel welcome at 160 a night I want to feel welcome. Also ran out of water was forced to buy vitamin water. Rooms were ok bed was good.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Disappointed and dirty

Posted Feb 23, 2015 
When I walked into my room the first thing I noticed was a huge wet spot on the carpet in front of the sink. The parking was terrible and I did not receive the wake up call I requested. I was disappointed that this hotel was rated as "excellent" and it was definitely not. I would not recommend this hotel to anyone wanting to stay in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

will stay there again

Posted Feb 23, 2015
easy on/off freeway...nice and clean...nice little bar area too...
5 out of 5
Recommended
for Couples
by Jacobfrom long beach,ca

10

Posted Feb 12, 2015 
Amazing
4 out of 5
Recommended
for Couples
by A verified traveler

Noisy room above us

Posted Feb 11, 2015 
Very clean but above us way to loud the bed squeeked , the floor was also very noisy.