Ratings based on 786 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburn CA

Desk manager Bryce fantastic

Posted Jul 27, 2015
Bryce really saved the day by letting use the hotel's kitchen to prepare specialty cookies for a family bake off !!
5 out of 5
Recommended
for Families
by A verified traveler from Sacramento, CA

Nice hotel close to Legoland

Posted Jul 27, 2015
Pros: Breakfast, evening dinner with drinks, comfort of the suit, fast check in and check out.
Cons: The pool was pretty small for such a big hotel, so we were using the Aquatic Center in a near by community.
Location: Very close to Legoland (about 5 min). Costco and different restaurants are just a few min away. Beach is 10-15 min away.
It was a nice 4 nights stay. We received even more than we expected. The shuttle to Legoland was something that we didn't know about and were very glad to get a free complimentary shuttle services.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pa

Why you should stay here!

Posted Jul 16, 2015
Location: Beach is 5miles away or so
Amazing breakfast, friendly staff, free grocery service, comfy beds - does it really get much better than that? I was VERY impressed & I travel often! :) Stop your search & book here now!
Comment from Hotel Management
Jul 31, 2015 by Hayden, Hotel Management
Dear Pa, Thank you for your review! It's great to hear you enjoyed your stay! We look forward to again impressing you on your next visit with us.
3 out of 5
by A verified traveler from Chandler, AZ

Not horrible, Not great.

Posted Jul 11, 2015
T.V in the bedroom didn't work - took 2 days to fix but reduced the bill. The breakfast was awful skip it - the dinner snacks the same skip it. I would not re book. The cleaning service left a not that they cleaned but didn't - just a place to sleep but not to enjoy.
Comment from Hotel Management
Jul 31, 2015 by Hayden, Hotel Management
Thank you for your review. I apologize your stay was not to your standard. We will use your review as a guide for both kitchen and housekeeping departments. I hope you will re consider us on your next visit to Carlsbad
5 out of 5
Recommended
for Everyone
by A verified traveler

Sweet Suite

Posted Jul 8, 2015
Pros: Had a nice continental breakfast AND a nice continental late afternoon snack as well. Clean, modern, convenient location. Friendly staff.
It wasn't easy finding a hotel with a suite (a bedroom AND a living room). It's nice having the extra space and privacy when our little kid goes to bed early, and nice having a kitchen and dining table. This felt like a one-bedroom apartment, not a hotel. Nice hairdryer provided - not a little cheapo high-pitched thing. Had a nice continental breakfast AND a nice continental late afternoon snack as well. Clean, modern, convenient location. Friendly staff.
Comment from Hotel Management
Jul 9, 2015 by Hayden, Hotel Management
Thank you so much for your review. We are glad you enjoyed the space in the suites and also our breakfast receptions. I will forward your comments about the staff and let them know they are doing a great job! We anxiously await your next visit with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Farley close to Legoland.

Posted Jun 30, 2015
The hotel was very convenient. We enjoyed the fact that there was a mini kitchen! Saved money there because we made breakfast.
Comment from Hotel Management
Jul 2, 2015 by Hayden, Hotel Management
Thank you very much for your review! It's great to hear to enjoyed the mini kitchen and it managed to save you money as well! We sincerely appreciate the positive comments and we cant wait for your next visit.
2 out of 5
by A verified traveler from pasadena

Not deserving to be called suite. Very compact

Posted Jun 28, 2015
Pros: Nothing
Cons: The food
Location: Not much
Totally disappointed with this place. I am used to staying at embassy suites and I am used to a spacious bedroom and living room areas and an appetizing breakfast and evening reception. This place was a disappointment. rooms were too small, living area was too compact. pool was too small breakfast and evening reception was disappointing. Stay away if you are specially traveling with little ones. And if you want to try the not so appetizing food get their early ..the place runs out of food fast. Staff seems overwhelmed and it shows In the property not being cleaned on time. Location was also 4 to five miles away from the beach. Will not recommend.
Comment from Hotel Management
Jul 1, 2015 by Haydeb, Hotel Management
Thank you very much for your review. I would like to apologize your stay was less than satisfactory. With our location being family friendly and close to Legoland I understand it can get a little busy. We are constantly working on being as efficient as possible and your comments are definitely going to assist in improving our processes. I hope on your next visit to Carlsbad you will consider us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

Nice. Family friendly.

Posted Jun 25, 2015
Excellent stay. We enjoyed the hotel and beaches around.
Comment from Hotel Management
Jul 1, 2015 by Hayden, Hotel Management
Thank you so much for your review. We are very glad you enjoyed your stay. We look forward to you and your families next visit,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
One of the best experience I've had at a hotel. Check-in was quick and the staff was very nice. I would definitely recommend this hotel to my friends.
Comment from Hotel Management
Jun 30, 2015 by Hayden, Hotel Management
Thank you for your review! We always love to hear our guest services department is friendly and making guests feel comfortable. I will definitely pass along the positive comments. We look forward to raising the bar even higher on your next visit!
5 out of 5
Recommended
for Families
by A verified traveler

Breakfast was great

Posted Jun 22, 2015
Pros: Nice pool area and breakfast room
Location: K1 racing, Legoland and the beach
It was a very nice place to stay, breakfast exceeded our expectations, the pool area was very nice with pool towels easily accessible and the rooms were very clean.
Comment from Hotel Management
Jun 30, 2015 by Hayden, Hotel Management
Thank you very much for your review. We are so glad to hear our breakfast exceeded your exceptions! I'll be sure to pass your positive comments to the kitchen and housekeeping departments. We look forward to your next stay with us!