Ratings based on 779 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Specify room location

Posted Apr 10, 2015
Nice hotel. Valet guys are. very welcoming, polite & helpful. Booked room thru Expedia hoping to get a high floor balcony for the amazing & got ground level with patio across from main elevator. Avoid rooms ending in #5. Asked to switch on 2nd day & they granted it which was awesome. Grat glass of wine from 5-6 was Fronterra - very cheap wine. Restaurant & lounge on top floor has amazing view at sunset.
Comment from Hotel Management
May 4, 2015 by Devin, Hotel Management
Thank you for taking the time to let us know about your stay. I apologize for the miscommunication regarding the room type... I am happy that we were able to accommodate your request on the 2nd night. We hope to welcome you again very soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Fairly nice hotel, a bit tired feeling

Posted Apr 7, 2015
A perfectly decent hotel although feels very tired & dated, like it was once really cool about 10 years ago, could really do with a bit of a freshen up. Lovely location about 3 mins walk from La Jolla Shores beach, shops & restaurants. Staff were friendly & the free shuttle into La Jolla was great.
Comment from Hotel Management
May 4, 2015 by Devin, Hotel Management
Thank you for the review, Julie. We won't settle for decent! ... Will continue to focus on ways to keep the property feeling fresh.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, friendly people

Posted Apr 6, 2015
Pros: good location
Location: beach and restaurants closeby
very happy with hotel and price, close enough to walk to beach without the price.
Comment from Hotel Management
May 4, 2015 by Devin, Hotel Management
Why, thank you! Come visit us again anytime.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Amazing staff

Posted Apr 4, 2015
The staff & hospitality is wonderful & I'll refer this place to everyone
Comment from Hotel Management
May 4, 2015 by Devin, Hotel Management
Thank you for being our champion! We love to hear this stuff... We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
This hotel is an oasis I'm the heart of a busy area. It is easily accessible to main traffic routes. Staff were extremely helpful. It has a lovely pool area. They provide wine and appetizers In the lobby every evening. Breakfast in the restaurant was very good and not too expensive- beautiful view. I would definitely stay here again and recommend to others.
Comment from Hotel Management
May 4, 2015 by Devin, Hotel Management
Wow... Thank you for the great comments! We always appreciate the shout-outs to our staff and I must agree that our location (and food) can't be beat. See you next time!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wichita, kansas

Clean hotel great employees

Posted Mar 28, 2015
The hotel was clean and the associates were helpful and friendly. However, the room was small especially the bathroom.
Comment from Hotel Management
Apr 4, 2015 by shannon.foster@hotellajolla.com, Hotel Management
Thank you traveler for the 4 star review! I am so happy to see that you had such a wonderful visit. I'm so sorry that you found the bathroom to be too small. Our bathrooms do vary in size based on the specific room location. You are always welcome to request a larger bathroom during future visits and we will do our very best to accommodate that request for you. I hope to have you back with us again soon. Cheers! Shannon Foster
3 out of 5
by A verified traveler

Nice because walking distance to beach

Posted Mar 25, 2015
Bed was unclean and pool environment small and too close to major street
Comment from Hotel Management
Apr 4, 2015 by shannon.foster@hotellajolla.com, Hotel Management
Thank you traveler for taking time to share your feedback regarding your recent stay with us. I am very sorry to see that the bed was not to your satisfaction. I will certainly be sure to share your feedback with our executive housekeeping as that is a very concerning issue to experience. I wish you the very best and hope you will give us another chance on a future trip to La Jolla. All my best, Shannon Foster
5 out of 5
Recommended
for Everyone
by A verified travelerfrom College Station, TX

Very nice hotel, friendly staff, great location

Posted Mar 18, 2015
Pros: Location, cleanliness, free shuttle service, room view, and quiet.
Cons: Elevators weren't working very well during stay - one out of order, the other felt rather old and slow
Location: Near UC San Diego, the Scripts Institute of Oceanography, the beach, and downtown La Jolla.
Everything was clean, generally very quiet. The valets were very courteous and shuttled me to and from UCSD when asked. Nice view from my room and all services were provided promptly and at a high level.
Comment from Hotel Management
Apr 3, 2015 by shannon.foster@hotellajolla.com, Hotel Management
What a fantastic 5 star review! Thank you traveler for taking the time to share feedback regarding your recent visit. I couldn't be happier to see that our valet team took such great care of you for your trips to and from UCSD. We can't wait to have you back with us again soon! Cheers! Shannon Foster, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Delray Beach

Great hotel, nice staff.

Posted Feb 23, 2015
Stayed a few days with my husband and it was great. Walking distance to beach and downtown.
Comment from Hotel Management
Mar 12, 2015 by shannon foster, Hotel Management
I am thrilled to see that you and your husband had such a wonderful trip to our hotel Maria! Don't be a stranger...come back and visit again soon. Cheers! Shannon Foster
4 out of 5
Recommended
for Couples
by A verified travelerfrom brookline, mass.

4 day get away

Posted Feb 21, 2015
Cons: Fitness equipment and fitness center temperature.
The hotel is funky and very convenient to beach. The hotel staff were so nice. The nightly wine hour was unexpected yet very appreciated. Expect to see more dogs than kids as guests so if you don't like or are allergic to dogs stay away. The fitness center could be better, with only one treadmill and elliptical trainer I had to wait to use them and the room was exceedingly warm. Overall a very nice experience and I would stay there again!
Comment from Hotel Management
Mar 12, 2015 by Shannon Foster, Hotel Management
Thank you Debbie fro the 4 star review! I'm thrilled to see that you had such a wonderful visit to our hotel and that the team took such wonderful care of you, I may be biased but I think they are the absolute best! We can't wait to welcome you back again soon. Cheers! Shannon Foster