Exterior

Reviews of Margaritaville Hotel San Diego Gaslamp Quarter

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 289 reviews" "
Rating 8 - Good. 46 out of 289 reviews" "
Rating 6 - Okay. 21 out of 289 reviews" "
Rating 4 - Poor. 9 out of 289 reviews" "
Rating 2 - Terrible. 10 out of 289 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has alot of amenities Restaurant, Coffee shop, pool and bar.. Great but need better bar and pool area employees..
Stayed 7 nights in Apr 2024

8/10 Good

marie louise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Size of hotel was great. I rented two rooms. One was perfect. The second room had a leaky tap in the bath and was missing hair confitioner
Stayed 4 nights in Apr 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities
Fun hotel and great location!
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I spent four days there. A very pretty place with a great vibe. Our rooms were clean and well maintained. Good restaurants in the immediate area as well as Petco Park. Two negatives. On Friday and Saturday nights the music blared loud and long into the night. (My room was on the 5th floor). Also the pool area seemed to lack any supervision as there was a level of roudiness that made it almost impossible to just sit quietly and enjoy a good book
Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good sized rooms and a roof top bar and pool.
Stayed 3 nights in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Simran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and we enjoyed how close everything was. The only thing that we didn’t enjoy was that the pillows were way too soft. Other than that I would definitely recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean hotel with a fun vibe. Recommend highly! Also, the price really can’t be beat.
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jack Giacomo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location a lot, and friendly staff
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Hello Jack,Thank you for your recent stay at Margaritaville Hotel San Diego Gaslamp Quarter! It's terrific to hear that our tremendous staff and convenient location made your visit a memorable one. We are grateful for your feedback and are excited for your next stay. Fins up,Jim HollisterGeneral Manager

6/10 Okay

Mikaela

Traveled with partner
Liked: Cleanliness, staff & service
My boyfriend and I came here to celebrate his birthday. Online, this hotel makes it seem like they're a resort like, luxury, and have a huge heated pool. In all honesty, it's not something we would consider to be luxurious, but it's good enough. The best thing about this place is the staff and the bar on the rooftop. The bartenders were great and made amazing drinks and the staff outside of that were all friendly and welcoming. On the other hand, the pool isn't huge as advertised nor is it super warm which was disappointing. Our AC wasn't powerful enough and our room got extremely hot, so nights weren't great. The walls are very thin to where you can hear a lot in the hallways and other rooms. We wouldn't stay here again, but we're happy we tried it out.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Hello Mikaela,It was a pleasure to welcome you and your boyfriend to our great property! We're glad our friendly staff and fun rooftop bar added to your experience while you were here. However, we apologize for any disappointment regarding our pool and the AC unit in your room. Rest assured, we'll take your comments into consideration as we continue making improvements for our guests. Thank you for staying with us, and we hope to welcome you back soon for a more exceptional experience.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Nanci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a concert. this place is so close to Petco Park, we will definitely stay here again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Hello Nanci,Thank you! We are honored you chose Margaritaville Hotel San Diego Gaslamp Quarter while you were in the area for a concert and delighted you had such a wonderful stay. Your review will be shared with the team, and we look forward to welcoming you back for many more awesome five-star experiences.Fins up,Jim HollisterGeneral Manager

8/10 Good

Klint

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the $500 a night they sometimes charge. But definitely worth the $240 a night
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Hello Klint,Thank you for leaving feedback on your recent stay. We were saddened to hear we did not meet all of your expectations for this trip. We apologize if there was any confusion over our prices. All fees, prices, and policies are listed on our website to prevent misunderstandings at booking. Our management team is looking into this for you, and they will ensure our prices are showing correctly. We hope we get another chance. We know we can provide the vacation experience you deserve.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the Gaslamp quarter! Close to everything by foot or public transportation. Beautiful hotel.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Hello Daniel,Thank you for your great review and for giving us a perfect rating! We are delighted our excellent location suited your needs well, and we appreciate you mentioning its convenience to your fellow travelers. Take care, and know we'd be thrilled to welcome you back to Margaritaville Hotel San Diego Gaslamp Quarter anytime your plans bring you this way.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute themed hotel that was a different kind of stay. Fun for a romantic getaway.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Hello James,Thank you so much for the five-star rating! We're so happy to hear you enjoyed your getaway with us and were able to enjoy the engaging, tropical atmosphere we provide. We hope you will come to stay with us again, and we appreciate you choosing Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Hello Efren,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your wonderful five-star review. The safety of our guests is our top priority, so we are thrilled you were impressed with all we have to offer. We look forward to welcoming you back for another memorable stay.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

coby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great feel and energy, right in the action.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Coby,Thank you for staying at Margaritaville Hotel San Diego Gaslamp Quarter. Providing an enjoyable experience is our goal and what we strive for. We are so happy to hear you thoroughly enjoyed our friendly services. We look forward to hosting you again soon. Thank you again for your review.Fins up,Jim HollisterGeneral Manager

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First time visiting San Diego, the area was nice convenient and a lot of food options. Unfortunately the homeless situation was sad to see. I know this has nothing to do with Margarita Ville but putting it out there. Overall service was good. The staff and even the locals were friendly and nice.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Hello Susan,It was such a pleasure having you join us for your first trip to San Diego! We're delighted our excellent location was a highlight, and we hope you took full advantage of the convenience it affords our guests. Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your review, and we hope you return soon!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

lisa

Stayed 1 night in Apr 2024

10/10 Excellent

Ariel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!!! It was perfect for celebrating our 5 year anniversary weekend!! The suite with the deep soak tub was wonderful! The valet was a little on the pricey side but otherwise we’ll definitely be back!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Hello Ariel,We’re so delighted that you chose to celebrate your anniversary with us! It was an honor to have been a part of this important day, and we are thrilled our lovely accommodations helped make it extra special. Thank you for your glowing review and perfect rating. We wish you many more years of love and happiness and look forward to your return!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

celso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean. Like new. Very cozy. Lots of restaurants near by. I didn't like the resort charge and the service charge that they apply to your stay but I gues that's the price to stay in downtown San Diego.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Hello Celso,We're so happy to know that our clean, cozy accommodations impressed you during your visit and that you had a great time with us overall. Your feedback regarding our fees is gratefully received and we will keep your comments in mind for the future. Despite this, we hope you will consider coming back to join us again soon; we're confident that we can impress you. Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience and there is so much to do around.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Hello Luis,Thank you for sharing your experience at Margaritaville Hotel San Diego Gaslamp Quarter! We're thrilled to hear you had an enjoyable time exploring the various activities available nearby. Our team looks forward to welcoming you back for another wonderful stay!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for the baseball game and all the staff was friendly and helpful. I would go back!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Hello Ashley,Thank you for your kind words! It's fantastic to hear that our ideal location enhanced your baseball game experience. We're also thrilled our friendly and helpful team made your stay enjoyable. We'd be honored to have you return to Margaritaville Hotel San Diego Gaslamp Quarter for another visit. Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Liliana

Liked: Staff & service, amenities, property conditions & facilities
I love my stayed here, we really enjoyed being so close to the clubs.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Hello Liliana,Thank you for your recent stay at Margaritaville Hotel San Diego Gaslamp Quarter. Thank you for all of your kind comments and feedback. We are so happy to hear you thoroughly enjoyed our friendly services. We look forward to your next visit. Thank you again for your review.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Margaritaville hotel. I loved the decor and the rooftop pool and bar. I will definitely be back!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Hello Jennifer,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and sharing your experience! We're thrilled that our accommodations and rooftop pool and bar left such a positive impression on you. We look forward to welcoming you back for more unforgettable moments.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Rebecca, Millgrove

Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Margaritaville San Diego was such a fantastic experience! The staff at every level was professional friendly helpful and communicative. The decor is fun and lively, the amenities were great, rooms were all well maintained and location was excellent, oh and the free use of cruiser bikes was an added bonus. Overall 5 stars!!
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Hello Nicole,Thank you sincerely for selecting Margaritaville Hotel San Diego Gaslamp Quarter. We are thrilled to learn that your recent stay with us exceeded your expectations, warranting your glowing five-star review. Your feedback holds immense value for us, and we are genuinely grateful for your kind words, particularly regarding our accommodations, attentive service, and many amenities. It was truly our pleasure to have you as our guest and we eagerly anticipate the opportunity to host you again for another outstanding stay.Fins up,Jim HollisterGeneral Manager

8/10 Good

Kimberley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are remodeled, fun and spacious. Surprisingly nice!
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Hello Kimberly,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our lovely accommodations hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel! Fins up,Jim HollisterGeneral Manager

6/10 Okay

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a newly renovated hotel and it was decorated very appropriate for the theme of the hotel. It was cute. Overall the staff was friendly and everything went well. However, a few things stood out to me. There wasn't a closet in the room or anywhere to hang clothes. No steam iron, iron or ironing board which seem to be basic amenities at even a lower rated hotel. Our blinds were broken and we needed to call maintenance to fix it, which happened in a quick manner and was efficient. Our toilet rocked when we sat on it which made us feel unsafe and the toilet also plugged up and we needed to call maintenance. It was a couple hours before someone arrived to fix it. So, I wonder if more effort went into making the hotel look good but some basic structural items were overlooked or rushed.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Hello Pam,We appreciate your recognition of our recent improvements. It is our goal to ensure we provide a top-notch stay. Your feedback about the in-room amenities will be considered. Feedback like this allows us to reflect and improve for our valued guests like yourself. The items you mentioned have been addressed. Also, would like to note that we do have closets in all guest rooms. The color of the door does slightly blend in with the wall. Thank you, and we would be honored to welcome you back in the future. Fins up,Jim HollisterGeneral Manager

8/10 Good

Alexandra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous, helpful and cheerful. Housekkeeping was very poor. Bed linen was not changed during 5 day stay. Floor not swept, carpet not cleaned. Empty wine botttles, dirty glases etc not removed. Iron board botvput back in cupboard etc
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Hello Alexandra,Thank you for being our guest and for sharing your valuable feedback. While we are happy you enjoyed our friendly staff we are sorry there were concerns with the cleanliness of the room. Please know we pride ourselves on our spotless accommodations and apologize this was not your experience. We will be sure to review our high standards with our team and hope we have another opportunity to welcome you back and impress you further.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were extremely welcoming, I had missed a flight and found a room at Margaritaville last minute- the kindness and warm they showed was extremely settling on a difficult night. they also showed a lot of flexibility for check out and
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Hello Jacqueline,We were happy to welcome you when you needed a last-minute place to stay, and we're so pleased you enjoyed your visit. It was our pleasure to work with you on your check-out time. Should you be in the area again, please come back to see us at Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel parking is $60 dollars. Be peparedp
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Hello James,Thank you for choosing us for your stay. We greatly appreciate the time you took to leave feedback. We understand that paying for parking is not always ideal. However, the parking price does include valet to make parking more convenient for our guests, and we remain competitive with the other local hotels' pricing. Thank you again for the feedback, and we hope to welcome you back.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Armando

Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was lovely and heated. Location is excellent, easy to walk to fantastic restaurants and bars.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 17, 2024
Hello Gordon,It was a pleasure hosting you at Margaritaville Hotel San Diego Gaslamp Quarter! We're glad our lovely rooftop pool and walkable location impressed you, and we look forward to your next visit.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

4/10 Poor

Belinda, Fircrest

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

William, Simi Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located for access to Petco Park. The hotel room was clean and comfortable. The decor had a very fun vibe.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Hello William,From our convenient location to our clean, comfortable accommodations, we're thrilled to hear that you enjoyed everything about your visit. Thank you, and we hope you will consider joining us again soon!Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Christine, Golden Valley

Stayed 1 night in Feb 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Convenient walk to a lot of dining options and hotel staff was friendly.
Stayed 6 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Hello Alexandra,We're thrilled to see that our location was perfect for you. We love being just steps from a wonderful variety of dining establishments and we hope you found some new favorites! Thank you for letting us know our team made you feel welcome, as nothing is more important to us. We look forward to seeing you again at Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the hotel has a lively, modern feel. The bars and restaurants are great, staff are really friendly and welcoming. The price is a bit high for the room facilities. Three of us stayed in the apartment. The sofa bed wasn’t made up and they only left enough tea, coffee, water and towels for 2 despite paying resort fees for 3. Our room wasn’t cleaned twice during our stay.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Hello Andrea,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for taking the time to share your valuable feedback. While we are happy you enjoyed your stay and our great location, we are sorry you had a few concerns. Your comments are important to us and will be shared with the team. We look forward to welcoming you back and impressing you further.Fins up,Jim HollisterGeneral Manager

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic decor full of joy and iconic murals everywhere.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Hello Monica,We're thrilled you enjoyed our fantastic decor throughout Margaritaville Hotel San Diego Gaslamp Quarter! Creating a vibrant and inspiring atmosphere for our guests is important, and we're delighted you appreciated it. Thank you for your kind words, and we look forward to welcoming you back for another joyful stay soon!Fins up,Jim HollisterGeneral Manager

6/10 Okay

Jon

Liked: Amenities
Hotel was OK.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Hello Jon,Thank you for taking the time to leave us a review. We take pride in providing an excellent stay for our guests, and we appreciate your feedback but if you have anything specific to share about your experience, I would love to hear it. We will share your comments with our team to enhance guests' experience. We hope you will consider giving us another chance so we can provide you with an even better visit.Fins up,Jim HollisterGeneral Manager

6/10 Okay

Jenifer

Traveled with group
Liked: Cleanliness, staff & service
Convenient location, hotel is a bit outdated like the washrooms though.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Hello Jenifer,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our great location and wonderful washrooms, we are sorry you weren't more impressed with your stay overall. Your feedback will be shared with the team as we are always working to improve. We hope to have the pleasure of welcoming you back again someday.Fins up,Jim HollisterGeneral Manager

2/10 Terrible

Sherry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked a corner room but upon check in, i was told that system had a glitch so they didn’t have a corner room. They offered a 4th floor room facing the pool with a patio so it’s equivalent room rate. They failed to tell me that the room facing the pool also meant that lound music would play until 11pm! I booked the corner room to have a quieter area.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Hello Sherry, Thank you for taking a moment to leave a review. We sincerely regret to learn of your experience and understand your frustration. Please know that our systems sometimes have issues syncing up with third-party sites, resulting in such situations. We have refunded a portion of your fees for the inconvenience. Our team will be reaching out to you shortly to discuss your stay in further detail. We hope you will give us another chance to change your perceptions in the future a deliver a seamless visit. Fins up,Jim HollisterGeneral Manager

8/10 Good

Roger, Chicago

Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms right in the heart of Downtown
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Hello James,It is wonderful to know that you enjoyed your time with us. We are pleased to see that your room and our location met your needs and helped you enjoy your time in San Diego. There is so much to explore in the Gaslamp Quarter with some of the best nightlife, entertainment, and bar scenes in the city. Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter, and we hope you will count on us in the future for another top-notch stay!Fins up,Jim HollisterGeneral Manager