Ratings based on 1,428 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice location, close to several beaches.

Posted Jul 28, 2014
Pros: Location
Cons: Fix the loud banging A/C units. It made sleeping difficult.
Location: Beach was really close. Not far from Sea World.
1 out of 5
by A verified traveler from SF

Motel 6 inside Hyatt

Posted Jul 28, 2014
Room is old, broken refrigerator, leaking water onto carpet, wet, old carpet need replacement, the room has a smell. Blind is broken. One of the front desk person is not very friendly.
1 out of 5
by A verified traveler

Very outdated and dirty

Posted Jul 26, 2014
The place is falling apart, the marlin restaurant is horrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anywhere, USA

Beautiful grounds

Posted Jul 25, 2014
Pros: Pool area.
Cons: Maintenance department response time.
Location: Close to Mission Beach and restaurants down Sports Arena Blvd.
The stay was pleasant. The pool area is very nice with beautiful landscaping. The pool area is always super windy. The toilets in the rooms don't flush well. We changed rooms and got another dud of a toilet. Maintenance took a while to plunge. At night on the Marina side of the hotel, you can see the fireworks from Sea World. The rooms were of average size.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Lovely summer weekend!

Posted Jul 21, 2014
Pros: Spacious rooms, great service, great views
Cons: Nothing
Location: Across from Sea World
Great facilities, very spacious rooms, great view, great location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
Great time, and so much to do in that area. Watched the World Cup by the pool in the bar and enjoyed every second.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 14, 2014
Excellent location overlooking the marina. Extremely friendly, helpful staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from Compton, Ca

Nice pool view room

Posted Jul 14, 2014
Pros: Everything was smooth
Location: Located on the harbor close to Sea World.
Nice, smooth, comfortable, and conviently located close to everything.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sonoma, Ca

Hotel needs some work

Posted Jul 12, 2014
Although the staff was very friendly and attentive, the hotel itself needs to change a few things before I go back. Double paned windows! We could hear the parking lot noise all night, and the hotel's delivery & garbage area was busy all night too. There was a gardener with a leaf blower before 8am, and a business group meeting breakfast at 7am in a courtyard just below our window. One phone in the hotel was broken, & the light in the bathroom would turn off spontaneously. The fees for internet and parking were very high, and although The Swim had really good food, it was over priced.
2 out of 5
by A verified traveler from Phoenix, AZ

Underwhelming

Posted Jul 9, 2014
Pros: The staff was very polite, courteous, and professional.
Cons: Everything else! Furniture is more akin to what you would see in a dorm room than a hotel charging over $300 a night.
Location: Seaworld is close, but after seeing Blackfish, who would want to go there?
I've been to many Hyatt properties around the world. So when I arrived at this facility I had a certain expectation. Unfortunately at every turn it was a disappointing experience. The executives at Hyatt should be embarrassed to have the Hyatt name on this property. The only thing going for it to a certain degree is location and the staff.