Ratings based on 1,493 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable

Posted Aug 27, 2014
Exactly what you expect the Hyatt to be like. Our stay was clean and convenient
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Beautiful view.

Posted Aug 26, 2014
Pros: Location for us and the view was tremendous.
Cons: cleanliness.
Location: close to Open Beach and Pacific beach.....
Room was filthy, carpet wet, windows very dusty, balcony had bird poop everywhere and could not hardly see thru the windows.
4 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Great Location on the Bay but not for couples.

Posted Aug 26, 2014
Pros: That is was so close to the Bay and the complimentary bike rental.
Cons: Coffee would be nice in the lobby or anywhere close by. Having to go down to the Bay to go to Einstein Bagels to buy coffee took 30minutes.
Location was the only best part. That was why we booked it. However I do not recommend this hotel for couples. There were too many kids. Don't get me wrong, I love kids and have 2 of my own and I just wanted to get away for a long weekend with my boyfriend and decompress. The pool was crowded with lots of kids screaming and running around. Took us a while to find a place to lay out by the pool. And with the 3 slides they have, kids were having a blast, no room for a swim. Also, it would be nice when booking the room on Expedia that they inform you of self parking fees. Outrageous. $30 dollars a night for self parking and $22 more for hotel fees which was just for the internet. And to get a simple cup of coffee was difficult. Going down to Einstein Bagels down by the bay took up to 30 minutes because that was the only place to buy a cup of coffee. Granted they provide you with coffee in the room but I hesitated, coffee machine was dirty and they only provide you with ONE pack of creamer and ONE pack of sugar. Complimentary coffee in the lobby would be a hit. I would only recommend this Hotel with families bringing their kids.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel & view

Posted Aug 26, 2014
Excellent rooms & hotel. Upgraded us to a waterfront suite at no extra charge. The room was huge, clean & comfortable.
3 out of 5
Recommended
for Couples
by A verified traveler

Check in time is too late

Posted Aug 25, 2014
Pros: Area and view from the tower
Cons: Early check-in and later check-out
Location: Good location but restaraunt is too expensive and busy
I was waiting for 2hr to get to the room and finally got one at 6PM.
4 out of 5
Recommended
for Families
by A verified traveler from Madison, Wi

Great Location & Family Friendly Hotel

Posted Aug 25, 2014
Location: Belmont Park, Sea World, Ocean Beach, San Diego Zoo and Legoland are all close and easy to get to from this hotel.
We've stayed at this location 3 years in a row and each time we're more pleased. There's lots to do nearby and plenty of on-site activities for the kids.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great Hotel

Posted Aug 20, 2014
All around great hotel. Staff was nice and helpful room and grounds were clean. Would definitely recommend it. Going to stay there again.
2 out of 5
by A verified traveler

close to the beach

Posted Aug 20, 2014
Good location, but motel quality at Hyatt price. They charge you an additional RESORT FEE for staying in the hotel that you already paid for.
3 out of 5
by A verified traveler

Rooms not ready at check-in

Posted Aug 20, 2014
Pros: location is good
Cons: Deliver rooms as promised. 4pm is 4pm not 5:30pm.
Had sister's wedding reception that started a 4pm. Waited to check-in until 4:15pm to allow for a quick shower and change of clothes. None of our two rooms were available so the 4 of us including my 76yo mother had to change in the lobby bathroom. After spending the day running around and helping set up for the event, this was unacceptable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel close to everything

Posted Aug 19, 2014
We had a truly wonderful experience at the Hyatt, clean, nice amenities, very accommodating staff, we would definitely stay here again!