Ratings based on 258 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Utah
Very nice hotelPosted Sep 30, 2014
Cons: I was happy with everything!
Location: Plenty of shops and eating establishments within walking distance.
Great service, great views, and close to the beach. Romantic and classy. Very happy with the Hotel.
for Everyoneby A verified traveler from Phoenix
A Wonderful ExperiencePosted Sep 30, 2014
From the moment you arrive it feels special - the valets and the folks at check-in all seem to exude happiness. Seems they genuinely like to be there and it shows! The rooms are all decorated very nicely and the views from the heart of the hotel are beautiful. There is easy access to the beach and other restaurants that are a very short walk away. We will be back!
by A verified traveler from phoenix
The bed was not comfortable at all.Posted Sep 25, 2014
This is suppose to be a five star hotel. The bed was the most uncomfortable bed I've ever slept in while staying at a hotel. The mattress needed replacing.
by A verified traveler from tracy ca
Not for family with kidsPosted Sep 11, 2014
This is an upper class environment that shy on other ethnicities. My kids couldn't enjoy themselves in the pool without people getting upset with the noise. The pool waiter guy ignored us the whole time while catering to everyone else. The rooms are very small for the price you pay.
for Everyoneby A verified traveler from So Calif
High class cozy hotel; exceeded expectations.Posted Sep 9, 2014
Staff was incredibly polished and professional. They knew how to make my wife and I special even though we were only there for one night. Great beach hotel. Going back soon.
for Business Travelersby A verified traveler
Lovely Stay!Posted Sep 8, 2014
Spent a week at L'Auberge and had a very nice experience. For the most part the staff was nice and attentive. The atmosphere was very quiet and restful. However, the room does not have black out drapes so sleeping in was a bit difficult. I would defiantly stay there again.
for Everyoneby A verified traveler
L'Auberge, Del MarPosted Sep 7, 2014
Very, very nice. A feeling you are in a unique structure. Killer views and breezes off the ocean. Room 202/my room was noisy. Staff were in and out of the laundry/pantry next door to me all day. got to listen to the drunks coming home from the local bars as they passed under my balcony. No sleeping with the windows open as the property likes to promote. Overall, a really nice experience though.
for Everyoneby A verified traveler from pasadena
great atmosphere had a great timePosted Aug 26, 2014
Pros: lay out atmosphere near ocean
Location: restaurants ocean race track . great location
everybody great went out of way to please us. very comfortable room . staff extremely helpful. beautiful setting. close to everything anyone would want.
by A verified traveler from Los angeles
Bad ManagementPosted Aug 21, 2014
Pros: The grounds were gorgeous, but the room was TINY.
The put us in a room that did not have a functioning telephone- and the management did not offer to change rooms, nor anybody came to fix or change the phone. When we came in at 8pm - there was no air conditioning and it took 2 hours to cool. They did not bring the bags for 1 hour and it was 3 rooms from the lobby. The room did not have 2 queens but 2 doubles that we paid for.....
by A verified traveler from Scottsdale AZ
Nice location, but lack of human skillsPosted Aug 15, 2014
Pros: Good location, nice rooms
Cons: staff service and communication skills
Location: Nice walking possibilities. pleasant restaurants and cafes.
To much discussing with staff. Could not find my reservation upon arrival even though they called me the day before to sell a room upgrade. Staff in the hall ways didn't greed or even smile. Upon check out the charge me for the room upgrade even though I had declined at check in. When call before arrival I was asked when i would arrive. I mentioned 2 pm and we arrived at 3pm and was informed the room was not ready. When we checked out we were informed that we had to check out at 11am since the next guest was arriving early???? No apologize - no compensations...