Ratings based on 2,713 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Orange County, CA

Dog Smell Anyone?

Posted Aug 27, 2014
Pros: The lobby was nice and at night they have a DJ and it's like a lounge. Would have been a good place to bring your guests or friends back to for drinks
Cons: Keep the pet friendly guests in separate buildings or rooms so everyone doesn't have to smell dog urine
Location: The location is not near anything but a harbor of boats. You will have to drive to the city center of Coronado.
I was able to check into my requested room at 3pm but my family who reserved another room was not able to, even though it was after 3pm. We requested the two rooms be relatively close to each other. The person who checked us in said there were no rooms near us available and instead picked a room at the most opposite end of the hotel for my family accompanying us that weekend. There are 5 buildings. I was in building 1 and my family was placed in a room in building 5. The first room I checked into smelled horrible and was obviously a dog friendly room. After trying to air out the room by leaving the door open, I could not bare it and called for a room change. I was granted a different room but had to downgrade from my original room choice. Thankfully a discount was given for the downgraded room but since it was a special occasion for this stay, the room change was inconvenient. Tip to the hotel: Put the pet friendly guests in certain buildings and rooms and keep the guests without pets in a different building or room. Just as the other reviews online describe, the hotel operator advised they changed out the furniture and drapes and that is what smelled bad. This was obviously not the issue. Do they really think guests who can afford a $400 room will believe that nonsense? Do it right the first time and stay the Hotel Del Coronado. Its more expensive but its definitely more of a resort feel. The view from the restaurant Edgewater is amazing at sunset.
Comment from Hotel Management
Aug 29, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your feedback. We regret to hear of the issues you experienced during your stay. Our guaranteed check-in time is at 4pm, so although we try our best to accommodate early check-ins, the rooms are unfortunately based on availability. We sometimes do find an odor in the guestrooms that would emit from the room drapes; however, we've changed out all the drapes in order to avoid this moving forward. Our pet-friendly rooms are located in buildings 4 & 5 only. Again, our sincerest apologies for any inconvenience during your stay. We sincerely hope to welcome you back to the resort in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Need to inspect rooms

Posted Aug 27, 2014
Bad start but good overall stay. 1st room- smelled like diaper pail. Moved to next room, right by pool & extremely noisy. Moved to next room,- smelled strongly of lighter fluid/paint thinner. Moved to next room- clean, quiet & what we ecpected to begin with. Staff was quick to respond & verify our issues.All these moves within 4 hours.
Comment from Hotel Management
Aug 29, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your feedback. We're very sorry to hear that you had to move rooms several times, as this is absolutely not the standard we wish to present. We're currently researching each of the rooms you went into to ensure that this is not an issue moving forward. We sincerely hope to welcome you back to Loews Coronado Bay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Nice Hotel

Posted Aug 23, 2014
We loved the stay at Loews Coronado, hopefully we will be back soon!
Comment from Hotel Management
Aug 28, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your feedback. We're delighted that you loved your stay with us, and we hope to welcome you back to the resort soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice view from the room.

Posted Aug 19, 2014
There where a lot of activities that where available to use in the hotel. I'm addition to that, the staff where amazing with the guest. Which was really good.
Comment from Hotel Management
Aug 21, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your impressions. We're delighted that you enjoyed your nice views from the room, that you took advantage of the many activities we offer and that you found our staff to be amazing. We hope to welcome you back to Loews Coronado Bay soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

very comfortable and good view

Posted Aug 15, 2014
We had a very good time. Will stay longer on our next visit for sure.
Comment from Hotel Management
Aug 19, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your feedback. We're thrilled that you had a very good time at the resort. We look forward to welcoming you back for a longer stay during your next visit.
4 out of 5
Recommended
for Families
by A verified traveler

Concierge

Posted Aug 6, 2014
Pros: The resort is more appealing to families with kids.
Cons: More help for the market restaurant.
Location: They need to advertise the shuttle for services into Coronado….do not place it in small print somewhere.
Elizabeth, the concierge , was extremely helpful, providing us with services during our stay..she was very pleasant .
Comment from Hotel Management
Aug 9, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your impressions. We're so pleased that Elizabeth was extremely helpful and pleasant during your stay. We hope to welcome you back to the resort soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Family Getaway to San Diego

Posted Aug 2, 2014
Pros: Everything.
Cons: Some of the advertised guest enrichment activities (such as a ZUMBA class) was cancelled.
Location: Take in the ocean and bay view, participate in the various water sports, take a walk along the beach, drive down to the picturesque Coronado island.
We visited this resort after 14 years to relive our memorable experience. It remains the dream-come-true vacation resort. I wish I could stay there forever. Just out of the world in terms of setting, ambience, comfort, and luxury. I find everything about the hotel too perfect.
Comment from Hotel Management
Aug 4, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your feedback. We're thrilled that you returned to the resort after 14 years and still found us to be a "dream-come-true" vacation resort. What an absolute pleasure to hear! We hope to welcome you back to Loews Coronado Bay during your next trip to San Diego.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stuttgart, Germany

Relaxing Stay while on business

Posted Jul 30, 2014
Pros: Bed was comfortable, room amenities were great, very clean, and with a nice bay view.
Cons: Staff was courteous, but definitely have had more inviting stays at other hotels.
Location: Beach, pool, bike path
I had the pleasure to stay here while on business. The hotel was in a great location, though a bit of a distance from Coronado proper. The hotel is obviously a renovated hotel, and it was done quite nice. There are a few touches of the old decor but for the most part it's very modern.
Comment from Hotel Management
Aug 1, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your impressions. We're thrilled that you had a relaxing, pleasurable stay here at Loews Coronado Bay while you were conducting business. We hope to welcome you back to the resort during your next visit to San Diego.
5 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

Great hotel close to the beach

Posted Jul 30, 2014
A little pricey, but great hotel. Rooms are very comfortable, great food (not included in hotel price), great views and good service.
Comment from Hotel Management
Jul 31, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your feedback. We're thrilled that you found your guestroom to be comfortable and enjoyed your stay. We hope to welcome you back to Loews Coronado Bay soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent beach resort hotel

Posted Jul 27, 2014
The hotel has clearly been renovated in recent years and the decor was very tastefully done and felt up-to-date. Our room overlooked the marina - really geat views - but quite a walk from the main lobby. The pool area was crowded but the segregated adult / family pools meant that it wasn't too noisy. The outside bar / lounge was great.
Comment from Hotel Management
Jul 28, 2014 by Loews Coronado Bay Resort, Hotel Management
Thank you for taking the time to share your impressions. We're thrilled that you enjoyed your stay at Loews Coronado Bay, and felt that our renovations were tastefully done. We hope to welcome you back to the resort soon.