Ratings based on 3,748 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Room in the Corner

Posted Nov 25, 2014
I always enjoy comfort and glad that I got it. Very outstanding experience at this Hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great location, friendly helpful staff

Posted Nov 24, 2014
Pros: Spectacular view of the Bay with sitting area in front of large windows. Windows that open. Restaurants/Starbucks in hotel were convenient.
Location: Lovely view of the waterfront with close access to Seaport Village, Convention Centre, USS Midway, Horton Shopping Centre, and other attractions.
Upon arrival received excellent service and Concierge, Philip was very helpful. Room service was prompt and staff friendly and professional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B.C. Canada

Perfect hotel in a perfect location

Posted Nov 23, 2014
Pros: Gorgeous lobby and classy comfortable rooms. Excellent staff, cheery and accommodating! Fabulous pool area!
Cons: Nothing!
Location: Seaport Village right next door. USS Midway, Gaslamp Quarter, Maritime Museum all close by
Beautiful hotel close to the waterfront and within walking distance of restaurants, bars, shopping and attractions
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Within walking distance of many attractions.

Posted Nov 22, 2014
Pros: The service.
Cons: Right off hand, can't think of much.
Location: Seaport Village was out the south door. The "board" walk was maybe a block away. Took ferry to Coronado Island. All within walking distance.
The concierge lounge was a great attraction for us (but you have to be on certain floors). The concierge in the lobby gave perfect directions. The taxis were spotless and timely. Everyone was friendly and helpful. The food was unique but not so disguised we didn't want to try it.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location!

Posted Nov 21, 2014
Friendly staff, spacious rooms, would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Cons: top of the hyat could really use a remodel.
Great location for a family reunion. The hotel has lots of places to sit and visit. Around the hotel are great restaurants and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, nice location

Posted Nov 19, 2014
Dusty room despite daily cleaning. Unclear instruction from staff regarding facilities & billing for restaurant dining. On plus side, central location, reachable via trolley & train just outside 'Seaport Village' stop
5 out of 5
Recommended
for Everyone
by A verified traveler

spacious, clean suite, staff friendly and helpful

Posted Nov 19, 2014
Plentiful and spacious suite/very clean room/polite and friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

5-star

Posted Nov 18, 2014
Great room, view of city, and service. Location of hotel is ideal and most of the tourist spots are walking distance if not by trolly
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Canada

Grand style hotel that knows business conferences.

Posted Nov 18, 2014
Cons: The WiFi experience was not good. My connection would last 30 seconds , so I just gave up and used my roaming data.
Location: Close to the airport and overlooks the harbor.
I was there for 5 days mostly at the hotel as it was for an on site conference. Nice room, good food and excellent service. Great experience at the new Marilyn Monroe Spa.