Ratings based on 4,607 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston texas

Posted May 26, 2015
Pros: near the beach
Cons: none
Location: seaport village, hard rock cafe and many more like convention center as well,
received a very good customer service especially from Chris L.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LA, Ca

Beautiful you of the port and downtown San Diego

Posted May 26, 2015
It was a truly a beautiful hotel with spectacular view and very nice staff. Walking distance to many restaurants and beautiful shops. We enjoyed the gym very much as well
2 out of 5
by A verified travelerfrom California

Day of Concert

Posted May 26, 2015
Pros: Comfort of beds and room decor
Cons: Room service and communication between front desk and services
Location: Lots of things you can walk to Marina, Downtown and Petco Park Padre Stadium
Went to Stones concert had to wait for room we checked in 4:00 pm the posted time but still had to wait concert gates opened at 7:00. My daughter ordered a bottle of champange for us on arrival which should have been in the room. Well we received the gift late that evening which was in our room once we got back from concert at 1:00am. She was told would be in room for us to enjoy before the concert upon departure complained to front desk the person was rude and gave me a parking credit of 30.00 which insulted me and my daughter by saying the parking credit was more than the champagne. She put a price on my daughter gift to us which was priceless to me.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NV

Great stay.

Posted May 26, 2015
Outstanding hotel in every way! We had a great vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
very nice hotel, great visit. Only suggestion I would offer is to have more seating available in the main lobby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Linwood, KS

Vacation

Posted May 25, 2015
Pros: Very clean and comfortable. I couldn't have asked for a better view. We were on the 22nd floor overlooking the bay and the Midway aircraft carrier.
Cons: Replace the little things like the shampoos. Furnish a free continental breakfast. Furnish an airport shuttle.
Location: Seaport Village is right out the back door. We did the trolley tour and you can get on and off all day. Lots of restaurants within walking distance.
The hotel was very nice and a convenient location. We did not have to rent a car. It did seem strange for a hotel of this caliber to not have an airport shuttle. The price for the breakfast buffet was rediculous - $26.95 a piece. Most cheaper hotels I have stayed in have little bottles of shampoo, conditioner, etc which is replaced daily. I had to call down for a new little bottle on our 4th day. Nothing was replaced without my call. My granddaughter and I have quite a bit of hair and I didn't pack any since they said they had it furnished. For the price of the room, a continental breakfast would have been greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to the harbor

Posted May 25, 2015
This hotel is beautiful and a must stay at! Close to great restaurants and a walk out the door to Seaport Village. My new go to hotel when in San Diego!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Quincy, Ma

Convenient and close to the SD Convention Center

Posted May 25, 2015
Pros: Proximity to the convention center.
Cons: A breakfast buffet would have been nice.
Location: The Seaport Village is just behind the hotel. There are several nice restaurants in the area.
Hotel check in and check out were a breeze. The staff were very approachable and helpful. I forgot a couple of personal hygiene stuff and they provided me with what I need. The room was very nice with a beautiful view of the bay. I stayed in the 20th floor. I was in the area for a convention and my schedule was hectic so, I did not really had a chance to use the other amenities of the hotel. I did walk the entire length of the boardwalk located at the back of the hotel one afternoon, and that was very relaxing after a whole day of sitting and listening to presentations at the convention center.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Pros: Location. Staff friendliness. room cleanness.
The hotel location is one its best feature. The staff are friendly and the services are great. My room was a corner room in the seaport tower and I truly enjoyed my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Elegantes Stadthotel

Posted May 22, 2015
Pros: Guter Service
Location: Viele Aktivitäten sind möglich, vor allem Wassersport, aber auch Segwaytouren oder Fahrt mit der Fähre nach Coronado Island, wo es einen Strand und da
Direkt an der Uferpromenade gelegen, in der Nähe viele kleine Shops, die Innenstadt in wenigen Minuten zu Fuß erreichbar, Flughafen nur 5 km entfernt. Hilfsbereites Personal, Zimmer nüchtern, aber sauber.